Holiday Inn Express Painted Post by IHG

Hotels
•
Holiday Inn Express
9 (352 reviews)
9775 Victory Highway , Painted Post , us
+1 607-936-3344

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Polite and helpful staff
Clean and comfortable rooms
Good value for money
Cons:
Issues with cleanliness in some areas
Limited breakfast options for certain diets
Some amenities lacking

Categories

Cleanliness
8.08
Several mentions of mold and a sticky dirty floor indicate cleanliness issues.
Service
9.55
Staff was described as polite and helpful, with positive mentions of specific staff assisting guests.
Location
9.59
Described as great for activities, although some concerns about the surroundings.
Room Quality
9.04
Rooms were generally clean and spacious, but issues reported with specific rooms.
Amenities
9.07
Amenities mentioned positively, though some items like breakfast selections were lacking.
Value for Money
9.03
Good value noted, though one review mentioned high prices.
Food and Beverage
8.58
Breakfast praised by several reviews, but limited options for dietary restrictions.
Overall Experience
9.05
General sentiment was positive, but some aspects need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:53

Property Description

Complimentary Amenities
Enjoy a free hot buffet breakfast and high-speed Wi-Fi during your stay at Holiday Inn Express Painted Post.

Comfortable Accommodations
Relax in rooms equipped with a DVD player, cable TV, microwave, and refrigerator. En suite bathrooms with a hairdryer add to your convenience.

On-Site Facilities
Take advantage of the 24-hour front desk, meeting facilities, fitness center, and indoor pool at Holiday Inn Express Painted Post.

Ready to experience comfort and convenience in Painted Post, New York? Book your stay now at Holiday Inn Express!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 352 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.05
J
juliana • solo_traveller • il
10
Pros:

הכל.באמת,ענה על כל הציפיות, ארוחת בוקר נחמדה, חנייה, קרוב למפלים,צוות נחמד מאוד.

Cons:

אין

2026-08-11 • via Nuitee
L
LindaM173 • Family • Corry, Pennsylvania
10
Great short visit.
Pros:

This Holiday Inn Express is in a good location. The room was clean and comfortable. We would definitely stay there again.

2026-08-06 • via Tripadvisor
C
Carol • solo_traveller • us
10
Pros:

The staff was very friendly. The room was clean and the bed was so comfortable. Breakfast was fantastic especially for people who can't have pork and want a healthy alternative. Incredible easy access off the freeway. Would definitely recommend!!

2026-08-04 • via Nuitee
D
Darlene • couple • us
9
2026-08-02 • via Nuitee
J
JAE HYUN • family_with_children • us
10
Pros:

Very nice place to stay if you want to visit Corning. Very clean and quiet.

2026-07-18 • via Nuitee
K
Kenneth • couple • us
8
2026-07-11 • via Nuitee
M
Maria • extended_group • us
9
Cons:

You could hear the outside car noise and could not sleep very well.

2026-07-09 • via Nuitee
K
Kathleen • family_with_children • us
9
2026-07-05 • via Nuitee
S
Shriram • solo_traveller • sg
8
2026-06-28 • via Nuitee
Z
Z6984KOcarlosm • Family
10
Lovely surprise
Pros:

Was a great stay for the weekend. Very clean hotel in and out. Staff was very helpful and friendly. Hotel has a lot to offer outside with picnic tables and cornhole. Not what we expected was a pleasant surprise with our children.

2026-06-16 • via Tripadvisor
T
Tourist60053856244 • Couples
2
Prepaid Stay Double-Charged and Censored Customer Feedback
Pros:

This property processed an unauthorized second charge on my credit card for a stay fully prepaid via Chase Travel.

When I discovered this and contacted the hotel, my requests were repeatedly ignored until I escalated the issue to IHG Corporate. Only then did the General Manager immediately provide written confirmation that a refund would be issued.

However, after waiting 10 business days with no credit processed, I requested a verifiable transaction reference number. Instead of a legitimate refund receipt, the manager sent a copy of my original $0 checkout folio, falsely presenting it as proof of a reversal. Furthermore, when I submitted a corporate survey regarding this billing issue, IHG corporate informed me they would not publish my feedback.

Due to this severe lack of financial integrity and the brand's censorship of legitimate complaints, I am highly dissatisfied and cannot recommend this hotel.

2026-06-14 • via Tripadvisor
K
KIMBERLY • solo_traveller • us
9
2026-06-12 • via Nuitee
D
Dotty Qiram • solo_traveller • id
8
2026-05-30 • via Nuitee
M
METIN • family_with_children • us
6
2026-05-29 • via Nuitee
J
Joe • couple • us
10
2026-05-27 • via Nuitee
M
Mary • solo_traveller • us
9
Terribleparking lot.
Pros:

Easy to fi d off highway.

Cons:

The road to motel is in terrible disrepair.It caused a tire issue for our trip. Was not happy!

2026-05-24 • via Nuitee
C
cal • solo_traveller • us
8
i would stay there again.
Pros:

i liked having a couch in the room

Cons:

i would prefer to have streaming services like Netflix or HBO/Max on demand, instead of cable

2026-05-12 • via Nuitee
D
David • couple • us
10
2026-05-11 • via Nuitee
G
Guy • couple • us
8
Pros:

Delana expertly handled an irrational and rude guest who continually interrupted my check in and refused to wait for us to finish.

Cons:

Need entrance sign at main road.

2026-05-08 • via Nuitee
M
Mark • couple • us
9
2026-04-28 • via Nuitee