Hotel Sunnyside

Had the option of shared or private bathrooms.

Unsafe! Do not stay here if you want to survive, homeless and drug addict everywhere. Dirty rooms and poor conditions. Do not fall for the photos, you can find way better places for the same prices

Horrible place

On arrival there were druggies sitting on floor outside smoking crack pipes we went upstairs to the dirty scruffy reception which had metal mesh on it to protect the staff …. I went to our room and it was awful not as the photos online and the cleaners were in the room next door cleaning human excrement off the floor 😳 went back to reception and the manager told us he would refund our money to hotels.com but as yet nothing after over a week and two emails to him …… this hotel is a drug hostel and should not be on Hotels.com please issue a full refund urgrntly

Very helpful and friendly staff. Room was clean and sheets were fresh. I had a room with private bathroom, which was very nice. No towels, but complimentary soap and shampoo. Bring your own towel.

The hotel is in a bad area of San Francisco with street people, junkies and trash everywhere. Lots of noise and arguments amongst the other guests.

I can't sleep with the noise inside and outside i want to close the window because of noises outside, its very hot inside no aircon or electric fan

I didn't even check in this place was so shady!

Then maybe you shouldn't have drug addicts making noise all nght all in your hallways.And, put people's lives in danger.

Wasn't ada compatible one of the managers was very rude to us also homeless people hanging around

This place was terrible. After checking in I checked out about an hour later after finding the Hotel Fitzgerald. It was dirty and ran like a prison. The area was scary and the clients were not much better. This place should be removed from Expedia.

Confortable atmosphere

Extremely dangerous area. There are shared restrooms for an entire floor. Holes from punches and gunshots from previous renters in the doors/walls. Staff members make you sign blank line-item lists to check in. It's not safe to be here.

At this price for a san francisco hotel I'm not sure how other reviewers expectations were so high. My room was not terrible, the facilities are older. it was clean, no evidence of bed bugs. Location is convenient, walking distance to shopping and food. I am a female who travelled alone and checked in at 1am, I was not uncomfortable. Homeless people are to be expected in this area of the city.

I didn’t like that they don’t accept kids

Only stay here if you just want a bed and a roof. If you want anything more than go somewhere else. The customer service is okay, nothing bad. The room is still dirty, one of the windows wouldn't close, shower didn't work, no toilet paper in the room, non-working tv, and stains on the mini fridge. I guess the bed was comfortable. If you're staying here it's because it's the cheapest choice in the whole city and you're on your last dollar.

Poor quality, staff is indifferent. Why is this even listed here?

NA

They sold our room to someone else an tried to get us in a shittier establishment. Worst hotel in the Bay Area

If you like people screaming at all times of the day, blood splatters, equipment that doesn’t work, and thin walls; have I got a place for you! I would give this place negative stars, but that’s not an option. It’s cheap for a reason. However, I didn’t expect a lot of homeless people in the area. I was also pretty disgusted by all of the trash and fences in the street.

This shouldn't even be advised as a hotel/accommodation.
It's terrible and full of homeless and junkies.
I urge you to remove this from your list of accommodation. I arrived and left in 10 min. Didn’t use it and recommend people to stay away and be very careful. Very dangerous area.
Terrible in every single sense!