Fairfield Inn & Suites by Marriott Pigeon Forge

Hotels
Fairfield Inn
9.2 (461 reviews)
2445 Teaster Lane , Pigeon Forge , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Inconsistent cleanliness
Poor breakfast options

Categories

Cleanliness
8.65
Mixed reviews on cleanliness, with some rooms noted as clean while others mentioned issues.
Service
9.62
Many reviews highlighted friendly and accommodating staff.
Location
10
Numerous comments praised the convenient and attractive location.
Room Quality
8.61
Some guests had issues with bed comfort and cleanliness.
Amenities
9.14
Amenities were generally satisfactory, although breakfast options received mixed feedback.
Value for Money
9.6
General consensus indicates good value, especially considering location.
Food and Beverage
8.15
Breakfast options and quality were frequently criticized.
Overall Experience
9.84
Overall positive experiences, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:46

Property Description

Convenient Location
Fairfield Inn & Suites by Marriott Pigeon Forge is ideally situated near popular attractions like The Grand Majestic Theater and Country Tonite Theatre, making it the perfect choice for travelers looking to explore the vibrant city of Pigeon Forge.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Whether you're here for business or leisure, take advantage of our fitness center, 24-hour front desk, and business center for all your needs.

Nearby Attractions
Explore nearby landmarks such as Dolly Parton’s Stampede and Dollywood, just a short drive away. After a day of adventure, return to the cozy Fairfield Inn & Suites to relax and unwind.

Book your stay at Fairfield Inn & Suites by Marriott Pigeon Forge for a memorable experience in the heart of Pigeon Forge!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 15, 2026 until Tue, May 25, 2027

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 461 reviews
Cleanliness: 8.65
Service: 9.62
Location: 10
Room Quality: 8.61
Amenities: 9.14
Value for Money: 9.6
Food and Beverage: 8.15
Overall Experience: 9.84
S
Shane solo_traveller us
2
2026-03-28 via Nuitee
C
Charles family_with_children us
10
2026-03-25 via Nuitee
A
Angelica family_with_children us
10
2026-03-23 via Nuitee
W
Willie family_with_children us
10
2026-03-23 via Nuitee
F
Flores couple us
10
2026-03-21 via Nuitee
L
Luis solo_traveller us
9
looking forward to staying there. unfortunately it was only one night
Pros:

hotel was great. good location

Cons:

bathrooms.

2026-03-21 via Nuitee
T
Tammy couple us
10
Pros:

Close and convenient to everything. Very clean

2026-03-20 via Nuitee
D
Doug couple us
9
Cons:

The tvs were confusing, instructions would be nice.

2026-03-19 via Nuitee
M
Michael couple us
10
2026-03-16 via Nuitee
S
Susan family_with_children us
6
Pros:

Location off Parkway

Cons:

Receptionist was not customer service friendly

2026-03-16 via Nuitee
B
Brittany couple us
10
2026-03-16 via Nuitee
P
Porsha couple us
8
2026-03-15 via Nuitee
S
Shari couple us
10
2026-03-14 via Nuitee
M
Marc solo_traveller us
9
2026-03-14 via Nuitee
E
Elana family_with_children us
10
2026-03-13 via Nuitee
E
Elizabeth couple nl
8
Fijn rustig hotel in het ‘Las Vegas’ van het midwesten.
Pros:

Erg schoon

Cons:

-

2026-03-13 via Nuitee
S
Susan family_with_children us
5
Unhappy with customer service
Pros:

The room was large and comfortable.

Cons:

We extended our stay by 1 day before our original booking. We never received confirmation from the hotel per booking. When we called the hotel to get a response as advised we were told to go back to Booking.com. Loop with no success. I decided to book a separate booking for the extra day. At check-in I explained to the receptionist who confirmed we could be checked in to our room for the duration of the whole stay - both bookings. We simply needed to come down the next morning to check out of the single booking and check back in for the remainder of our stay. She told us we would not need to change rooms. When we did as asked the next morning a different receptionist Willow said she couldn't speak for what we were told the night we checked in, but we would in fact need to change rooms. When we tried to explain what had happened and why we had tried to prevent having to repack and move she said again there was nothing she could do. She was unwilling to consider a resolution and was exceedingly rude. Made for a very poor experience.

2026-03-13 via Nuitee
E
Ecel couple us
10
My stay was amazing and perfect for my family.
Pros:

It was clean and quiet! No issues at all. I will stay there again when I come back to the Smokies.

Cons:

I didn’t like that the deposit was disclosed. It wasn’t a big deal but wouldn’t mind knowing this information before hand. It wasn’t still a 10/10 stay.

2026-03-13 via Nuitee
M
Marjorie solo_traveller us
8
Very comfortable to where it felt like an apartment with a lot to sight see.
Pros:

Had so many locations around it to visit/explore so it’s a perfect location to site see. Easy to access the parking lot and had a lot of spots too! Clean and stunning lobby along with well decorated rooms :) Everything was essentially provided which was really nice and I found it inexpensive!

Cons:

Nothing in particular apart from the tone/attitude of the front desk staff who checked me out.

2026-03-12 via Nuitee
L
Lisa family_with_children us
6
Pros:

Location

Cons:

Breakfast not good. Noisy.

2026-03-09 via Nuitee