Chester Inn & Suites

Hotels
6.8 (327 reviews)
11440 Chester Road , Sharonville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location
Rooms were clean in some instances
Cons:
Poor service and responsiveness
Dirty conditions and unpleasant odors
Lack of food options and amenities

Categories

Cleanliness
5.08
Multiple mentions of dirty rooms, dirty carpets, and unpleasant odors.
Service
6.05
Frequent complaints about lack of service and responsiveness from staff.
Location
10
Positive comments about the convenient location.
Room Quality
7.04
Some critiques regarding room maintenance; however, some rooms were considered acceptable.
Amenities
6.07
Lack of basic amenities such as breakfast and poor functionality of facilities.
Value for Money
8.03
Comments indicate varying perceptions of value considering the hotel costs.
Food and Beverage
5.08
Lack of food options and complaints regarding breakfast availability.
Overall Experience
7.07
General dissatisfaction across multiple reviews leading to negative overall sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:50

Property Description

Convenient Location
Located just 1 mile off Interstate 75 and a short drive from Cincinnati city centre, Fairfield Inn & Suites Cincinnati North/Sharonville offers easy access to both the highway and local attractions.

Relaxing Amenities
Unwind in the indoor pool or enjoy in-room entertainment with flat-screen TVs and free Wi-Fi. The hotel rooms also feature convenient amenities like refrigerators and work desks.

Entertainment Options
Adjacent to the Coco Key Indoor Water Resort and offering tickets, guests can enjoy a fun-filled day without leaving the hotel premises. Plus, with King's Island amusement park only 14 miles away, endless entertainment awaits.

Experience comfort and convenience at Fairfield Inn & Suites Cincinnati North/Sharonville. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.8
Based on 327 reviews
Cleanliness: 5.08
Service: 6.05
Location: 10
Room Quality: 7.04
Amenities: 6.07
Value for Money: 8.03
Food and Beverage: 5.08
Overall Experience: 7.07
R
Roger • family_with_children • us
7
Pros:

No breakfast served, in room no tea cup & boiling kettle

2026-02-11 • via Nuitee
J
Jove • family_with_children • us
1
Unsanitary, unsafe, and poorly managed - absolutely not suitable for families for anyone!!
Pros:

Nothing.

Cons:

I had to switch rooms twice, staying in three different rooms in one night due to severe cleanliness and maintenance issues. Every room was dirty, with trash, filthy bathrooms, stained headboards, hair near the tub, roaches (dead and alive), and appliances barely working. One room had a broken door lock, which felt unsafe, especially while staying with my two small children. Management and staff were disrespectful, and I was even threatened by the manager with not receiving a refund if I left a review.

2026-02-09 • via Nuitee
A
Anita • family_with_children • us
9
Pros:

The hotel does not offer any breakfast. The location was very convenient.

2026-01-20 • via Nuitee
L
Lakisa • couple • us
8
It was doable for the price!
Cons:

No food selection or service

2026-01-20 • via Nuitee
G
Gretchen • couple • us
2
Terrible
Pros:

No breakfast served

Cons:

If the room had been ready to be rented we checked in and Tv's didnt work no shower curtain lights bulbs needed changed. Pool was not clean and unusable

2026-01-19 • via Nuitee
F
Felice • couple • us
4
Not somewhere I would stay again
Pros:

The location

Cons:

They no longer have free breakfast the place was run down needs to be updated outside side door smelled like urine food on floors

2026-01-19 • via Nuitee
W
Walter • couple • us
10
2026-01-19 • via Nuitee
A
Aarin • solo_traveller • us
1
Very dirty and no breakfast or coffee
Pros:

Location

Cons:

Really dirty and low class

2026-01-19 • via Nuitee
M
Meagan • family_with_children • us
10
2026-01-14 • via Nuitee
H
Hope • family_with_children • us
1
2025-12-16 • via Nuitee
G
Gary • extended_group • us
10
2025-11-08 • via Nuitee
A
Alicia
8
Pros:

Overall it was an good room for an weekend stay anything longer probably not it was very clean besides the tub needing to be cleaned more & bed was super comfortable

2025-10-12 • via Nuitee
J
Jessica
4
Pros:

The lobby of the hotel was nice. The rest was disgusting. The carpet in the halls were stained throughout. The doors were in horrible condition. The place reeked of smoke. The elevator had a 3" drop/step up to get in and out. I tripped, which is how I noticed it. There was no toilet paper when we got there. The blow dryer was super old and didn't work. The outlets weren't working and were cracked. The rooms were in a lot better condition than the hallways, but still not great. Beds were fairly decent for being a hotel bed. Shower was gross. At the end of our stay we had forgotten something in our room (hours before checkout) our key stopped working and 2 additional keys didn't work, the front desk employee (he was super nice!) tried to manually get it open to no avail, then it randomly opened with both the keycard AND the manual key inserted. The pool was fine, it was freezing though! I would not recommend this hotel unless you're fine with the filth. We got a much nicer hotel for not much more per night, this hotel would have been ok for half the price we paid.

2025-10-10 • via Nuitee
T
Terry • family
10
Pros:

Great staff and excellent facilities at a reasonable price!

2025-10-09 • via Nuitee
I
Imani
2
Pros:

Hey hey, it’s crazy. Y’all is holding my deposit back. I’ve been there for five days. It was old food in there. It didn’t look like the room ever got clean. I was finding stuff behind the TV. My people found a peel in there and you’re trying to hold my deposit back. I didn’t call or call nobody on y’all about how a room looked at. I’m just trying to see what can I do cause I feel like there’s no way that she should be able to hold my deposit. Nobody came up their room service or nobody to clean my room. I do nothing. I know if they watch the camera they see that I was sick and I was heart to wall, but it is some way that I can get in touch with somebody because I feel like I need my money.

2025-10-07 • via Nuitee
D
Derek • family
6
Pros:

I also work in hospitality for 3 hotels in North Carolina, when I checked into the room I noticed right away that the floor had not been vacuumed, trash from previous guest behind the armoire, and there was no shower curtain. The lady at the front desk when I checked in was super nice and friendly about it and had housekeeping bring a curtain immediately. I will say, it was quiet and I had no other issues than the cleaning. A little TLC and this place has good potential.

2025-10-06 • via Nuitee
C
Curtis • partner
4
Pros:

the rooms were so small

2025-10-06 • via Nuitee
T
Tyrone
6
Pros:

Clean

2025-10-05 • via Nuitee
J
Joslynn • friends
4
Pros:

There is barely anyone at this hotel and I see why. The hotel room we are in is disgusting. The bathtub has a bunch of dirt and stains. On one of the walls, there's a stain that looks like blood. The floors had stuff all over it from what I'm assuming is the previous guest. I tried talking to the staff about a discount for the condition the room is in and I was told the manager was on vacation so we have no solution. I wasn't expecting anything crazy but at least a clean room. I will not be coming back.

2025-10-04 • via Nuitee
D
Daniel • family
10
Pros:

Clean, staff was friendly

2025-10-04 • via Nuitee