Hampton Inn Monterrey-Airport

Hotels
•
Hampton Inn
8.2 (180 reviews)
Carretera Miguel Aleman km 23.7 , Monterrey , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Customer service
Location good for travelers
Cons:
Poor cleanliness
Issues with billing

Categories

Cleanliness
7.44
The exterior of the rooms has an unpleasant old smell.
Service
8.91
Customer service was top notch and accommodating, despite some issues.
Location
8.95
Great location, mentioned positively in multiple reviews.
Room Quality
7.9
Rooms were described as pleasant and comfortable.
Amenities
7.93
Amenities were standard but adequate for the stay.
Value for Money
8.39
Good value considering the overall quality and location.
Food and Beverage
7.94
Breakfast was appreciated, but there were concerns about environmental impact.
Overall Experience
8.11
Overall a satisfactory experience, with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:30

Property Description

Convenient Location and Transportation Services
Located in Monterrey, Nuevo León, our hotel offers free transportation within a 2-mile radius and to/from Mariano Escobedo International Airport, ensuring a hassle-free stay.

Modern Amenities for Comfort and Relaxation
Enjoy our outdoor pool, well-equipped gym, and free Wi-Fi during your stay. Our bright and spacious rooms feature cable TV, a sitting area, and a coffee maker for your convenience. Plus, stay cool with air conditioning and some rooms even offer a sofa bed.

On-Site Dining and Business Facilities
Relax at our snack bar and lounge area, or stay productive at the business center. Whether you're here for leisure or work, Hampton Inn Monterrey-Airport has everything you need for a comfortable stay.

Book your stay now at Hampton Inn Monterrey-Airport for a seamless blend of convenience and comfort.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that prices are based on the exchange rate of the day.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 180 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.11
R
Ramos • family_with_children • mx
9
Pros:

Ubicación

Cons:

El tiempo que esperamos por el transpote del aeropuerto al hotel fué muy largo, casi 40 minutos

2026-02-13 • via Nuitee
G
gigih630 • Business
2
Terrible service
Pros:

Worst receptionist ever. Extremely rude and unprofessional.

2026-01-22 • via Tripadvisor
J
Juan Pablo • solo_traveller • mx
10
Pros:

Es una excelente opción si tienes escala de una noche en Monterrey

Cons:

El transporte es compartido entre varios hoteles, por lo que puede tardarse un poco pero es cuestión de ser pacientes

2026-01-17 • via Nuitee
M
Margarita • extended_group • mx
10
Pros:

La atencion del persobal de recepción

2026-01-17 • via Nuitee
R
Rogelio • couple • us
10
2026-01-13 • via Nuitee
N
Norma • solo_traveller • us
9
Just one night stay quiet and confy
Pros:

Clean and nice place, confortable bed, you can access several international and national tv channels, decent breakfast.

Cons:

No negative feed back for this hotel except that they could add more diabetic friendly menu on their breakfast.

2026-01-09 • via Nuitee
J
Juan • extended_group • mx
10
Excelente
Pros:

La atención

Cons:

Todo bien

2025-12-02 • via Nuitee
K
Karel • extended_group • us
8
Buena estancia
Pros:

Ubicación está buena

Cons:

Hay que mejorar un poco el acceso. Espero que cuando terminen las obras del metro se pongan para eso.

2025-11-23 • via Nuitee
R
Rosio Nohemi • family_with_children • us
10
2025-10-11 • via Nuitee
G
García Moreno • family_with_children • mx
5
PESIMA ATENCION NO FACTURAN
Pros:

Ubicación

Cons:

No me facturaron la estancia a pesar de que lo pedí desde mi llegada, me aseguraron que en el momento de cerrar mi estancia me facturarían y no lo hicieron, el argumento del personal de recepción no se hizo responsable y me mandó a la plataforma para hacerlo en línea, sin embargo tampoco me permite hacerlo la plataforma, estoy levantando una queja ante el SAT dado que es una falta grave

2025-10-09 • via Nuitee
Y
Yereliz • solo_traveller • pa
10
2025-09-30 • via Nuitee
R
Ricardo • couple • mx
10
2025-08-24 • via Nuitee
G
Gilberto • family_with_children • mx
5
Pros:

La ubicación

Cons:

Se desactivó Tarjeta y estuve con mi familia encerrado en el elevador a las 1030 pm. Nada recomendado. Yo no vuelvo.

2025-08-16 • via Nuitee
S
Sergio • solo_traveller • mx
10
Estancia Hampton
Pros:

Siempre me gustan los hoteles Hampton. Son muy atentos, cuartos agradables y camas muy cómodas.

Cons:

Todo bien.

2025-08-08 • via Nuitee
L
Lorena Lizeth González Velazquez • family_with_children • mx
10
2025-08-08 • via Nuitee
S
Serrata Mtz • family_with_children • mx
7
Pros:

Ubicacion

Cons:

Aire acondicionado

2025-08-05 • via Nuitee
E
evelyn • family_with_children • cr
6
Estancia de negocios qué puede mejorar
Pros:

La ubicación y comodidad de habitacion

Cons:

El exterior de las habitaciones tiene olor desagradable como a viejo y en el desayuno utilizan envases qué contaminan el medio ambiente

2025-08-02 • via Nuitee
D
DallasAnthony • Business • Dallas, Texas
10
Great for a non spanish speaking traveler!
Pros:

The customer service is top notch. My spanish... well is pretty weak and everyone there was accommodating and incredibly kind. Rooms were clean, pool was clean, and the breakfast hit the spot! High marks from front desk to the gentleman that was the manager I encountered several times! It's also great proximity to everything you need.

2025-07-20 • via Tripadvisor
R
Roberto • family with young children • mx
8
Very good
2025-07-18 • via Nuitee
G
Georgina • family
10
Pros:

A very good hotel

2025-07-09 • via Nuitee