Bastion Hotel Maastricht Centrum

Hotels
Bastion Hotels
7.2 (4539 reviews)
Boschstraat 27 , Maastricht , nl

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Packed lunches
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Dusty rooms
Inconsistent service

Categories

Cleanliness
5.53
Numerous comments indicate poor cleanliness, including dirty rooms and unsatisfactory bathroom conditions.
Service
8.5
Positive mentions of friendly staff despite dealing with difficult guests.
Location
8.54
The location is frequently praised, with many reviews highlighting its central position.
Room Quality
6.49
Mixed feedback about room comfort and cleanliness, with mentions of dust and inadequate maintenance.
Amenities
7.02
Average mentions of amenities, but some complaints about missing or inadequate options.
Value for Money
6.98
Some reviews feel the hotel does not meet 4-star expectations for the price.
Food and Beverage
7.03
Breakfast was noted as good, but there were complaints about insufficient availability.
Overall Experience
7.5
Overall feedback shows a mix of satisfaction and dissatisfaction, leading to an overall positive experience despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:38

Property Description

Central Location in Historic Maastricht
Located in the heart of Maastricht, Bastion Hotel Maastricht Centrum offers comfortable rooms with modern amenities. Guests can enjoy easy access to the city's attractions and landmarks.

Convenient Facilities for a Relaxing Stay
Guests can unwind in the fitness centre, enjoy free Wi-Fi, and make use of the underground parking. The rooms are equipped with air-conditioning, a minibar, and a flat-screen TV, ensuring a pleasant stay.

Dining Options and Nearby Attractions
Indulge in international dishes at the on-site restaurant or grab a drink at the bar. With the Vrijthof just a short distance away and attractions like Valkenburg Castle and Maasmechelen Outlet village within easy reach, there's plenty to explore.

Experience comfort and convenience at Bastion Hotel Maastricht Centrum - book your stay now!

Important information:

Guests are required to present a valid photo ID and credit card upon check-in.

For reservations of more than 9 rooms, group conditions apply and additional surcharges may apply. Please contact Bastion Hotels for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.2
Based on 4539 reviews
Cleanliness: 5.53
Service: 8.5
Location: 8.54
Room Quality: 6.49
Amenities: 7.02
Value for Money: 6.98
Food and Beverage: 7.03
Overall Experience: 7.5
E
Ellen family_with_children be
9
Pros:

Goede locatie, lekker ontbijt tot 11u, comfortabel bed

2026-02-14 via Nuitee
M
Martin couple nl
7
Prima
Pros:

Ligging, nette kamers en parkeerplaatsen
Ontbijt met vriendelijk personeel

Cons:

Bar personeel , maar hier zijn we maar kort gebleven

2026-02-14 via Nuitee
N
Nisserine solo_traveller ma
7
Séjour confortable et calme
Pros:

L’emplacement et le confort

2026-02-14 via Nuitee
R
Richard extended_group nl
8
Prima
2026-02-13 via Nuitee
K
Klaus couple nl
7
2026-02-12 via Nuitee
A
Angelina Teresita couple be
6
Definetely not a 4 star hotel
Pros:

Breakfast
Location
Staff

Cons:

Bad smell in the room
Poor Lightning
Toilet paper very bad

2026-02-12 via Nuitee
F
Fleur couple nl
8
Pros:

The location, the room and the staff

Cons:

Everything was okay

2026-02-11 via Nuitee
D
Dirk couple de
7
2026-02-10 via Nuitee
E
Ester couple nl
8
Een keurig hotel met een perfecte ligging!
Pros:

Nette kamer, keurige badkamer!, goede locatie! Goed geregeld met parkeren.

2026-02-10 via Nuitee
R
Rosa couple es
7
2026-02-09 via Nuitee
C
Christiaan couple nl
7
centraal
Pros:

inchecken

Cons:

Het laken van het bed was er een beetje opgelgd waardoor het steeds verschoof en je op de matras lag. voelde niet erg hygiënisch

2026-02-08 via Nuitee
V
Vermeij family_with_children nl
8
Pros:

Locatie

Cons:

Personeel

2026-01-30 via Nuitee
A
Alie couple nl
10
geweldig
Pros:

alles

Cons:

niets

2026-01-29 via Nuitee
W
Willem couple nl
8
2026-01-29 via Nuitee
J
Jan extended_group nl
7
gorede locatie
Pros:

Hotel is toe aan een renovatie, verlichting in kamer en bed is slecht

Cons:

badkamer bij (naast ) het toilet vertoonde niet goed opgeruimde sporen

2026-01-28 via Nuitee
Y
YUSUF couple tr
2
Friendly Staff, Poor Facilities
Pros:

The staff were polite and kind. The only really good thing about the hotel was its location.

Cons:

We were not satisfied with our stay. We stayed for two nights, and on the second day there was not even shampoo provided. Despite it being winter, the ventilation was turned on and it was very cold; I was freezing all night. In the evening I turned off the lights and went to sleep, but in the morning the lights were not working. There were technical issues everywhere.

2026-01-27 via Nuitee
Y
YUSUF couple tr
3
Good Location, Disappointing Stay
Pros:

The staff were polite and kind. The only really good thing about the hotel was its location.

Cons:

We were not satisfied with our stay. We stayed for two nights, and on the second day there was not even shampoo provided. Despite it being winter, the ventilation was turned on and it was very cold; I was freezing all night. In the evening I turned off the lights and went to sleep, but in the morning the lights were not working. There were technical issues everywhere.

2026-01-27 via Nuitee
G
Geert extended_group nl
7
Zeker een hotel om naar terug te keren
Pros:

Het ontbijt was meer dan voldoende en vriendelijke personeel echt zoals je in een Hotel verwacht compleet ontzorgt worden.
Ik kom zeker terug

Cons:

Het raam kon niet open in de kamer en daardoor was het redelijk warm in de kamer :-(

2026-01-26 via Nuitee
S
sas family_with_children be
7
2026-01-26 via Nuitee
M
marvin family_with_children nl
8
2026-01-26 via Nuitee