St. Louis Union Station Hotel, Curio Collection by Hilton

Hotels
•
Curio Collection by Hilton
8.2 (947 reviews)
1820 Market Street , Saint Louis , US
+1 314-231-1234

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Amazing staff
Good location
Multiple food options
Cons:
Cleanliness issues
Overpriced stay without breakfast
Limited room service menu

Categories

Cleanliness
6.38
The cleanliness of the bathroom was unacceptable; specific issues with tub/shower cleanliness.
Service
9.35
The staff was amazing, an incredible hotel service experience noted in multiple reviews.
Location
9.39
Located close to union station and attractions; many positive mentions.
Room Quality
7.84
Comfortable room but noted issues with slow shower drain and broken fridge housing.
Amenities
8.87
Incredible facility with many options and activities available for families.
Value for Money
6.83
Overpriced for the amenities and breakfast availability; additional costs noted.
Food and Beverage
8.38
Food was specifically praised but limited menu choices for room service during late hours.
Overall Experience
8.55
Positive experience overall, with a few mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:04

Property Description

Historic Charm and Modern Comforts

Luxurious Accommodations: Enjoy a blend of 19th-century charm and modern amenities in every room, including free Wi-Fi and a 37-inch flat-screen TV.

Fine Dining and Relaxation: Indulge in upscale American cuisine at the Station Grille Restaurant, unwind with cocktails at the Grand Hall Lounge, and grab a bite at Einstein Bros Bagels.

Leisure and Convenience: Take a dip in the outdoor pool, stay active at the fitness centre, and stay productive at the 24-hour business centre. Explore nearby attractions like the iconic St. Louis Gateway Arch and Busch Stadium.

Experience a perfect blend of history and luxury at St. Louis Union Station Hotel. Book now for an unforgettable stay!

Important information:

Guests must be 21 years of age or older to check in and must be staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
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Guest Reviews

8.2
Based on 947 reviews
Cleanliness: 6.38
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 6.83
Food and Beverage: 8.38
Overall Experience: 8.55
B
Breanna • extended_group • us
10
Family Friendly
Pros:

There is so much to do here you don’t even have to leave the property! So many fun things for the family. We loved the light shows.
The front desk staff were all friendly, Reggie was exceptionally helpful with our booking.
All of the staff were very friendly

2026-10-13 • via Nuitee
T
Thomas • family_with_children • us
10
2026-10-12 • via Nuitee
M
Max • couple • ch
6
Pros:

Schönes Ambiente. Teilweise freundliches Personal beim Frühstück.

Cons:

Das Personal am Desk war nicht sehr interessiert.

2026-10-11 • via Nuitee
M
Megann • couple • us
1
Over $400 a night for a mediocre room. The luxury is in the public areas anyone can enjoy for free, not in the accommoda
Pros:

The Union Station building itself is beautiful, and the historic architecture is impressive. However, most of the beauty and luxury are found in the public areas that anyone can walk in and enjoy for free. Unfortunately, that same level of quality does not carry over into the actual hotel accommodations.

Cons:

The biggest disappointment was how little the actual hotel experience matched the price. For over $400 a night, I expected the luxury of Union Station to extend beyond the beautiful lobby and public spaces. The glamour is in the areas that anyone can visit for free. As a paying hotel guest, that same attention to detail and quality should carry over into the rooms. Instead, you’re paying luxury hotel prices only to walk into a room that feels like a mediocre motel at best.

The experience was made even worse by the customer service. At checkout, the front desk asked how our stay was, and when I expressed my disappointment, the response was simply, “Okay, have a nice day.” No apology, no concern, and no attempt to make things right.

We were on a family road trip, and I genuinely regret spending one of our nights and over $400 at this property. I’ve stayed in much less expensive hotels that offered nicer accommodations and significantly better service. The beautiful building may draw people in, but the actual hotel experience certainly doesn’t justify the price.

2026-10-10 • via Nuitee
G
Gregory • couple • us
9
Nice but not perfect
Pros:

The hotel was beautiful, the bed very comfortable and the staff had excellent service!

Cons:

Our phone wasn’t working. We tried calling the front desk from our cell phone but no one answered. We ended up having to go downstairs to get a repair man. They said the problem was in the wall and didn’t fix the phone.
They also charged us for an upgrade without giving us the upgrade (was supposed to be a room with a view of the fountain).

2026-10-07 • via Nuitee
A
Anna • couple • us
8
2026-09-19 • via Nuitee
S
steven • solo_traveller • us
10
Pros:

Total experience breakfast light show fire in the pound bed big room

Cons:

Nothing all good

2026-09-19 • via Nuitee
C
Corey • family_with_children • us
10
Pros:

So much stuff to do as a family with young kids! Never left the property until game time. Kids had a blast and keep asking to go back

2026-09-19 • via Nuitee
T
Traci • family_with_children • us
10
2026-09-17 • via Nuitee
F
fouad • couple • ca
10
2026-09-17 • via Nuitee
C
Cory • couple • us
10
2026-09-15 • via Nuitee
M
Mathis • couple • us
10
It was very pleasant with outstanding staff.
Pros:

Location

Cons:

Nothing really.

2026-09-15 • via Nuitee
H
Heather • solo_traveller • us
10
2026-09-14 • via Nuitee
L
Loagon • solo_traveller • us
10
Pros:

The light show on the ceiling of the grand hall was fun

2026-09-14 • via Nuitee
M
Megan • couple • us
7
2026-09-14 • via Nuitee
A
Andrew • solo_traveller • us
8
Nice place
Pros:

Very cool place

Cons:

Wasn't ever sure where things were located and how to get to the places in the hotel. Never found the restaurant for breakfast.

2026-09-14 • via Nuitee
L
lori • solo_traveller • us
8
2026-09-13 • via Nuitee
N
Nikki • couple • us
9
2026-09-13 • via Nuitee
K
Kristine • solo_traveller • us
5
2026-09-12 • via Nuitee
E
EHTESHAMUL • family_with_children • us
2
Pros:

The breakfast was worth the price that was included in the package.

Cons:

The treatment of guests when there is a private event.

2026-09-11 • via Nuitee