Mandarin Oriental, Munich

Hotels
Mandarin Oriental
9.4 (247 reviews)
Neuturmstrasse 1 , Munich , de

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Luxurious accommodations
Cons:
Small gym
Limited amenities

Categories

Cleanliness
9.38
Housekeeping department is hardworking and does a fabulous job.
Service
9.85
The customer service at the Mandarin Oriental was above and beyond.
Location
9.79
Fantastic location in the heart of the city.
Room Quality
9.34
Beautiful room with plenty of space.
Amenities
8.37
The gym is extremely small, and the amenities could be improved.
Value for Money
9.13
A wonderful choice for those who prioritize luxury and service.
Food and Beverage
9.58
Breakfast buffet is probably the greatest ever known to man.
Overall Experience
9.75
Excellent experience from start to finish, very memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 16:47

Property Description

Luxurious Accommodations
Experience the perfect blend of Oriental elegance and German charm in the spacious rooms and suites at Mandarin Oriental, Munich. Enjoy top-notch amenities such as Samsung entertainment systems, a free minibar, and luxurious marble bathrooms stocked with high-quality toiletries.

Culinary Excellence
Indulge in a culinary journey at Matsuhisa, Munich, where celebrity chef Nobu Matsuhisa's Japanese-Peruvian creations await. The Lounge offers a relaxing ambiance for afternoon tea, cake specialties, and international cuisine for all-day dining.

Wellness and Recreation
Unwind in style at the hotel's terrace boasting a 360-degree city view, perfect for enjoying summer snacks and drinks. Rejuvenate body and mind at the Turkish steam bath, Finnish sauna, fully-equipped fitness center, and modern exercise room.

Book your stay at Mandarin Oriental, Munich now and elevate your Munich experience to unparalleled heights!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Nov 7, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Fri, Nov 7, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MUC

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 40 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 247 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.79
Room Quality: 9.34
Amenities: 8.37
Value for Money: 9.13
Food and Beverage: 9.58
Overall Experience: 9.75
A
Asier family_with_children es
10
Pros:

La atencion del personal y todos los detalles hacen que destaque por encima de un hotel de cinco estrellas. se nota una diferencia clara respecto de otros hoteles de esta categoria.eso se refleja en un precio mas elevado pero lo que se obtiene es un servicio excepcional.

2026-01-26 via Nuitee
M
margaretmP2180HD Couples
10
Mandarin Oriental is Central and Luxurious!
Pros:

The Mandarin Oriental is truly where you want to be in Munich. It’s right next to thr Haufbrauhous and a block down the street from Marienplatz. You cannot go wrong with being so central. The hotel itself is beautiful and so high tech. The rooms have heated floors in the bathrooms and there is casting/airplay to the television . Go for a Mandarin Room if possible, we had one and got the truly best view of the city anyone could have asked for! We saw the entire city sky line. The service is also unmatched. We came in for our honeymoon and upon arrival were met with gifts and rose petals littering the room. It was such a personalized and thoughtful touch. Everyone knew our names too!

2026-01-21 via Tripadvisor
S
SERTAÇ ÖMER couple tr
9
2026-01-19 via Nuitee
K
Ksenija family_with_children lt
10
2026-01-06 via Nuitee
B
brittanyl461 Family Singapore
10
The luxury go to hotel in Munich
Pros:

Stayed for 4 nights with my family with 2 young children. Absolutely amazing services - everyone remembers your name from bellboy, front deck to restaurant. All requests are met on the spot.

Mandarin Room is gorgeous and spacious.

Hotel location is very central.

Champagne breakfast is the best start of the day.

Will be back again!

2026-01-05 via Tripadvisor
K
K8RdeC Family Mexico City, Central Mexico and Gulf Coast
10
Best hotel in Munich
Pros:

This hotel guarantees quality and excellent service. The rooms are spacious and tastefully decorated! The restaurants are very good, the service is spectacular, and the beds are the best. It's very well located in the center of Munich; you can walk everywhere. The staff is very friendly and helpful.

2026-01-05 via Tripadvisor
T
toshiro extended_group jp
8
Cons:

夜の時間帯はバスタブのお湯がぬるくて使えなかった。宿泊した4泊ともぬるかったので給湯キャパシティの欠陥かも知れない。

2026-01-03 via Nuitee
M
Michael couple de
6
2025-12-25 via Nuitee
D
David couple ae
9
2025-12-18 via Nuitee
M
Martin couple gb
10
2025-12-18 via Nuitee
J
jfm1126 Couples
6
Some Problems
Pros:

We have recently returned from a three night stay at this hotel, the third time we have stayed there, owing to previous visits having been so enjoyable.

The location is ideal.
Our welcome was friendly and helpful, the room spacious and well appointed to a high standard.
The majority of the staff are very good.

Okay.

There is a major construction site at present only metres from the hotel. The noise and negative impact from this is significant. Be aware!

Service in the main restaurant at breakfast
was often disorganised with a slightly bad vibe.

There was another fairly small issue concerning an absent part of our deal which should have been so easy to resolve, and yet
was not.

For the notably high price we paid, poor value for money at present.

2025-12-17 via Tripadvisor
V
Volodymyr couple ua
9
2025-12-08 via Nuitee
R
Reinaldo couple br
6
Dormimos no sótão.
Pros:

O café da manhã e a localização eram muito bons.

Cons:

O quarto era no sótão e tivemos que subir um andar utilizando as escadas, pois o elevador não atendia o andar.

2025-12-03 via Nuitee
F
Florian Stegmann couple fr
10
2025-11-29 via Nuitee
Y
yisong couple cn
9
2025-11-26 via Nuitee
A
Anes extended_group at
10
Pros:

Tolle Lage, äußerst freundliches Personal und ein ausgezeichnetes Restaurant samt Bar im Hotel. Alles Top!

2025-11-22 via Nuitee
V
Voyage26402149593 Couples The Woodlands, Texas
10
Luxury Personified
Pros:

This hotel is the real deal for a combination of reasons — fantastic location (in the heart of the city); attentive staff (who all seem to know your name once you check in) and luxurious accommodations (every detail is thought of.) Suggest booking a package that includes their breakfast — probably the greatest buffet ever known to man. Also, carve out time for cocktails in their lobby bar — perfectly made with a personal touch (yes, they will remember your drink order the next day when you return!)

2025-11-16 via Tripadvisor
C
Cyrill solo_traveller ch
9
Pros:

Sehr freundliche Mitarbeiter an der Rezeption!

Cons:

Leider im Moment eine Grossbaustelle neben dem Hotel.

2025-11-13 via Nuitee
M
manuela couple ch
10
Pros:

Super Lage im Herzen der Altstadt

2025-11-06 via Nuitee
Y
Yahya family_with_children tr
10
2025-11-01 via Nuitee