Bedford Plaza Hotel - Boston

Hotels
6.4 (1062 reviews)
340 Great Road , Bedford , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Nice atmosphere
Cons:
Dirty rooms
High additional charges
Limited breakfast options

Categories

Cleanliness
4.36
Several reviews mention dirty sheets and food crumbs, indicating poor cleanliness.
Service
8.83
The staff was described as helpful and nice, with positive interactions noted.
Location
7.37
Location was mentioned positively, but subject to parking charges.
Room Quality
5.32
Issues with room cleanliness, water pressure, and uncomfortable heat were reported.
Amenities
6.35
Mixed feedback on amenities; pool usage and breakfast options were criticized.
Value for Money
6.81
Value considered decent for a quick stay, but additional charges were noted.
Food and Beverage
5.86
Breakfast options were limited with complaints about items lacking variety.
Overall Experience
6.33
Overall sentiments reflect mixed experiences with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:43

Property Description

The Bedford Plaza Hotel - Boston is the ideal choice for travelers looking to explore historic New England while enjoying modern comforts.

Convenient Location - Situated near Interstate 95, guests can easily access nearby attractions such as Lexington and Boston, along with shopping and dining options at Burlington Mall.

Modern Amenities - Enjoy complimentary in-room coffee, free Wi-Fi, and the option for mini-refrigerators and microwaves. Relax in the indoor seasonal pool for a refreshing swim.

Exploration Made Easy - With downtown Boston just a short drive away, guests can immerse themselves in the vibrant city life and visit iconic landmarks like Faneuil Hall and Copley Market place.

Experience the best of Massachusetts at The Bedford Plaza Hotel - Boston. Book your stay now for a memorable adventure.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

If booking 5 or more rooms, different policies and additional supplements will apply. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 1062 reviews
Cleanliness: 4.36
Service: 8.83
Location: 7.37
Room Quality: 5.32
Amenities: 6.35
Value for Money: 6.81
Food and Beverage: 5.86
Overall Experience: 6.33
A
Ardis • couple • us
10
Pros:

What I like is that the staff are respectful and very very nice

Cons:

That I don't have a car 😢

2026-02-10 • via Nuitee
A
Ardis • couple • us
3
2026-01-29 • via Nuitee
A
andrea • couple • us
10
Pros:

El acceso súper fácil, el parking un poco pequeño pero tuvimos espacio, las habitaciones estaban cómodas, el café delicioso y el personal muy amable!

2026-01-20 • via Nuitee
S
Sarah • couple • us
2
Don't expect much
Cons:

Paid extra for early check in. Sheets were dirty. Food on the floor. Horrible water pressure. Couldn't control room temperature.

2026-01-20 • via Nuitee
R
Rashestonni • solo_traveller • us
8
2026-01-20 • via Nuitee
A
Alessandro • solo_traveller • us
1
Terrible experience
Cons:

This place was filthy. The room smelled bad and it was clearly not cleaned. The sheets were stained. Nothing felt sanitary, and I couldn’t wait to leave. Definitely would not stay here again.

2026-01-19 • via Nuitee
N
Norma • solo_traveller • us
8
2026-01-19 • via Nuitee
R
Raphael • couple • us
10
2026-01-19 • via Nuitee
L
Laurent • family_with_children • fr
9
Pros:

Tout le reste. Qualité de la chambre, confort, propreté, parking souterrain

Cons:

Le petit déjeuner très pauvre

2026-01-19 • via Nuitee
I
Ivis Odalis • solo_traveller • us
3
2026-01-19 • via Nuitee
E
Emily • couple • us
10
Great & affordable place to stay!
Pros:

I loved that it was kind of in the middle of everything we wanted to do/see. I like the pool & free breakfast, but wish there was something to drink other than hot tea. Maybe juice or water? Other than that, it was a great stay. We would stay here again!

Cons:

Nothing. It was great!

2026-01-19 • via Nuitee
S
Stephen has • solo_traveller • us
1
Disastrous.
Pros:

This location is nearly impossible to find and when I got lost no one in the neighborhood had ever heard of the place or could help find it. When I called the hotel for assistance the staff was of no assistance whatsoever because their English was completely unintelligible.

Cons:

Everything!!!!!!

2026-01-19 • via Nuitee
A
Andrea • solo_traveller • us
6
Pros:

Location and secure underground parking.

Cons:

Broken bathroom shade. Red stain on the arm of the chair. Only one socket works.

2026-01-19 • via Nuitee
A
Anel • couple • us
8
No comment
Pros:

No comment

Cons:

No comment

2026-01-19 • via Nuitee
L
larry • solo_traveller • us
8
Pros:

Woke up to late for breakfast, some inconveniences such that the iron board wouldn’t stay up, but easy to fix, would stay there again

Cons:

The elevator situation was awkward, understandable

2026-01-19 • via Nuitee
G
Gerson • couple • us
9
2026-01-19 • via Nuitee
S
Steve • extended_group • us
7
It was fine for what we needed. Close to the event and the girl that checked us in was very nice.
Pros:

Pool wasn't useable, We had to leave before breakfast was served.

Cons:

Couldn't use the pool, Water pressure when taking a shower.

2026-01-19 • via Nuitee
M
miguel • couple • us
10
2026-01-17 • via Nuitee
D
Danielle • solo_traveller • us
6
Cons:

Terrible odor.

2026-01-16 • via Nuitee
B
Benjamin • couple • us
10
Pros:

Everything except the elevator

Cons:

Overall nothing to complain about.

2026-01-16 • via Nuitee