Embassy Suites by Hilton Greensboro Airport

Hotels
Embassy Suites Hotels
8 (836 reviews)
204 Centreport Drive , Greensboro , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Good service
Cons:
Parking fees
Breakfast quality
Room condition

Categories

Cleanliness
7.25
Concerns about uncleanliness in rooms and dirty plates at breakfast.
Service
8.75
Many positive comments about the helpfulness of staff.
Location
8.75
Convenient location mentioned positively.
Room Quality
7.25
Complaints regarding outdated furniture and uncleanliness.
Amenities
8.25
Some nice perks like breakfast and drinks but missed amenities like a jacuzzi.
Value for Money
8.25
Generally good value but hidden parking fees lead to disappointment.
Food and Beverage
7.25
Breakfast quality was poor, specifically the sausages and eggs.
Overall Experience
8.25
Mixed reviews, but overall enjoyable experience highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:26

Property Description

Convenient Airport Shuttle Service
The Embassy Suites by Hilton Greensboro Airport offers free airport shuttle services to/from Piedmont Triad International Airport, making travel hassle-free for guests.

Spacious Suites with Modern Amenities
Each suite at the hotel is equipped with a 37-inch flat-screen TV, microwave, refrigerator, and coffee maker. The warm and inviting decor, along with the living room featuring a sofa bed, MP3 connection, and Wi-Fi access, ensures a comfortable stay for all guests.

Dining and Leisure Options
Guests can enjoy a cooked-to-order breakfast, American cuisine at Park Place Restaurant, and drinks at the Fountain Court Bar. The hotel also provides free access to the gym and indoor pool, along with a convenience store, business center, and complimentary parking.

Experience comfort and convenience at the Embassy Suites by Hilton Greensboro Airport. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSO

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 4.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 836 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 8.25
A
Adriene family_with_children us
9
My stay was very nice. I wish I could stay there for a week just to get away.
Pros:

The breakfast was plentiful. And there was pork and turkey options. There were enough options to go around. and the staff were very pleasant and hospitable toward us. My cousin was walking with a cane and I wish they would have asked us if we had preference of a room on the lower floor. But I didn't preference it either.

Cons:

What I didn't like, was, I can not think of anything that I did not like about the breakfast crew.

2026-03-28 via Nuitee
C
Carroll family_with_children us
8
2026-03-26 via Nuitee
A
Anita extended_group us
10
2026-03-22 via Nuitee
M
Mary extended_group us
6
Pros:

I could hear the noise from the highway the entire w

Cons:

I could hear the noise the entire time from the highway(road noise).
The bedding was not in the room for the sleeper sofa; the staff was very nice in bringing it up. I feel that I should not had to ask for it since I did have three guest listed for the room.
Lastly, the breakfast bar seem to be lacking in food. It was limited in the fruits and just did not seem satisfying. There were not any pancakes or a way to make waffles.We ended up eating breakfast at a restaurant.

2026-03-18 via Nuitee
M
Melissa extended_group us
8
Pros:

Comfy beds and good breakfast

Cons:

I wasn't acknowledged at check in as a Hilton honors member or given a bag w waters like the other guests around me was. Property was older needed upgraded

2026-03-17 via Nuitee
H
Hattie couple us
10
Everything was good.
Pros:

Everything was good, the staff was very nice.

2026-03-16 via Nuitee
B
Brittany couple us
10
2026-03-16 via Nuitee
K
Kisston family_with_children us
10
Pros:

breakfast was great, location was even better

Cons:

there was a conference or convention with young teacher cadets and they were loud at times

2026-03-13 via Nuitee
D
Dulce couple us
10
2026-03-12 via Nuitee
C
Cheek solo_traveller us
6
Adequate.
Pros:

Staff was nice, excellent location. Water in the room was hot.

Cons:

The hotel was hot and my room was super hot. I turned down the thermostat only to learn that the air wasn’t actually on and we had to request that it be turned on. They need to renovate the entire hotel and update the HVAC because that was unacceptable.

2026-03-08 via Nuitee
G
Godfrey couple us
10
2026-03-07 via Nuitee
M
Monica couple us
10
2026-03-07 via Nuitee
F
Family couple us
8
2026-03-05 via Nuitee
K
Krystal family_with_children us
10
2026-03-04 via Nuitee
C
Coneasha family_with_children us
10
My stay was perfect and would not choose another place. Embassy Suites will always be my #1 choice.
Pros:

The breakfast was amazing. It had everything i liked. The fruit was very good. Of course the location was perfect, as it always is. This is where I stay when I go anywhere. The omlette station is very good like always

Cons:

Nothing could be better. I The food was amazing.

2026-03-04 via Nuitee
S
Sonya solo_traveller us
4
Pros:

I like the price and the size of the rooms

Cons:

Lady that make the omelets had a nasty attitude, older bartender could not hear good because he just put watever in a drink, they had a fire drill at 945am when they could have waited until 11am checkout time. The refrigerator in the room was not working. No late check out.
Overall service sucked.

2026-03-01 via Nuitee
A
Aymee family_with_children us
8
I would 100% stay again!
Pros:

The staff was incredibly helpful and friendly! They allowed my son to 'check out' which made his whole day! The pool and the room were both very clean and up to expectations.

Cons:

We did not realize that there was a youth event at the same time- so the breakfast buffet was very overcrowded, the teenagers were not the quietest during the night and early morning. BUT it was not the hotel's fault, maybe a way to see what kind of events are going on at the same time would be helpful.

2026-03-01 via Nuitee
V
Velma couple us
10
Pros:

The hospitality and service was wonderful

2026-03-01 via Nuitee
B
Bonita couple us
7
2026-02-28 via Nuitee
D
Deidre couple us
9
2026-02-28 via Nuitee