Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Golf course
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent seafront/central location
Friendly, helpful staff
Good value for money
Clean and tidy rooms (reported by several guests)
Comfortable beds
Quick response from staff on request
Sea views available
Cons:
Peeling wallpaper and dated decor
Small/limited lift and lift not working late
No restaurant and limited/no breakfast
No left-luggage facility
Bathroom maintenance issues (rusty taps, moving toilet seat, short shower curtain)
Some booked sea-facing rooms were given back-facing rooms

Categories

Cleanliness
6.5
Mixed: several guests reported peeling wallpaper, rust on taps and other maintenance issues; others called rooms clean and well presented. Overall slightly below expectations due to visible wear.
Service
9.5
Generally very positive: staff described as friendly, polite and helpful; owners/staff respond quickly on request though reception can be unmanned at times.
Location
9.5
Excellent: repeatedly praised as seafront/central, across from the beach/pier and very convenient for local sights.
Room Quality
8.5
Mostly comfortable: guests mention comfy beds and decent bathrooms, but several note dated decor and occasional maintenance problems (loose toilet seat, short shower curtain).
Amenities
6.5
Limited: no on-site restaurant and no left-luggage facility noted; lift is small and may not operate late; basic in-room toiletries and tea/coffee are provided.
Value for Money
9
Good value: many guests commented the price was good for location and stay, calling it good value for a short visit.
Food and Beverage
6.5
Underprovided: multiple guests noted no breakfast offering and no restaurant; beverage provision limited to in-room tea/coffee and toiletries.
Overall Experience
8
Generally positive for short stays: strong location and friendly service make it suitable for one-night or brief stays despite dated facilities and limited amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 01:46

Property Description

Centrally Located Beachfront Hotel
Located just across the road from the beach and Eastbourne Pier, the Pier Hotel offers a prime spot close to restaurants, bars, and cafes.

Comfortable Rooms with Views
Each room at the Pier Hotel is equipped with TVs, tea/coffee-making facilities, and ironing equipment. Enjoy the view from the terrace overlooking Eastbourne Promenade, the Pier, and Bandstand.

Convenient Amenities and Entertainment
Guests can unwind on the terrace or catch live music in the Emerald Bar every Friday and Saturday night. With Eastbourne Train Station and the Arndale Centre a short walk away, convenience is at your doorstep.

Experience the best of Eastbourne at Pier Hotel - book your stay now!

Important information:

Please note, some rooms are not big enough to accommodate an extra bed.

Late check-outs can be arranged at a small additional cost.

All parking is on the road (restrictions from May to September). There pay-and-display parking facilities available nearby at an additional cost.

The sea front can be a little lively on Saturday night up until about midnight, if noise is an issue we would advise you to book an inland room on Saturday night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 2106 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 6.5
Value for Money: 9
Food and Beverage: 6.5
Overall Experience: 8
G
Graham • solo_traveller • gb
7
Would stay again, but as I say, found something far better (booked a second night) in the same price band.
Pros:

Convenient. Close to town centre. Room was “basic” but comfortable. Would stay again, but have found something far better for the same
Price band.

Cons:

Room was freezing. Radiators turned off. Bathroom an ice cube.

2026-10-22 • via Nuitee
B
B.R. aus H. • couple • de
7
2026-10-19 • via Nuitee
L
Lee • solo_traveller • gb
8
Excellent value
Pros:

There was no food offered

Cons:

I had problems getting the TV working.

2026-10-17 • via Nuitee
D
Diogo • solo_traveller • gb
6
2026-10-17 • via Nuitee
D
denise • solo_traveller • gb
4
Very disappointed
Pros:

The Tap was broken the kettle blew the socket man at reception not very helpful

Cons:

The room dusty found an old vape under the bed lots dust the staff not very helpful I paid for two nights only stayed one night checked our early paid for two nights but could not stay two nights I felt a bit uncomfortable

2026-10-12 • via Nuitee
A
Alan • solo_traveller • gb
9
2026-10-11 • via Nuitee
L
Laura • solo_traveller • gb
8
Comfortable and quiet
Pros:

Loved my single en suite room, bigger than I expected. Close to the town centre. Across the road from the beach and pier. Comfortable bed, 2 very quiet nights, slept well

Cons:

No bar or restaurant. View out of window

2026-10-11 • via Nuitee
R
Robert • solo_traveller • gb
10
2026-10-10 • via Nuitee
K
Konstantin • solo_traveller • ru
8
Pros:

Нет парковки.

2026-10-10 • via Nuitee
L
Lesley • extended_group • gb
8
2026-10-10 • via Nuitee
H
Harnet • solo_traveller • gb
8
2026-10-07 • via Nuitee
L
Linn • solo_traveller • se
7
2026-10-07 • via Nuitee
L
Lindsay • couple • gb
7
Perfectly adequate for an overnight stay
Pros:

Very attractive from the outside.
We were made to feel welcome at reception.
All instructions were clear and easy.

Cons:

The room was clean and presentable but the decor could have done with a freshen up.
The lift was a bit noisy and jerky so we used the stairs mainly.

2026-09-18 • via Nuitee
T
Tybie • solo_traveller • gb
9
Excellent, would stay again
Pros:

You couldn’t expect better for the price, very clean with a comfy bed. Smart TV with netflix too

Cons:

Room itself looks a little old fashioned

2026-09-18 • via Nuitee
F
Flagg • solo_traveller • gb
5
2026-09-17 • via Nuitee
D
Dilpreet • solo_traveller • gb
7
Pros:

Excellent location

Cons:

The carpet, windows, and the rooms need a thorough cleaning.

2026-09-13 • via Nuitee
S
Sayuri • solo_traveller • se
3
Ok rum med fin utsikt över piren. Städning ok men dessvärre var servicen riktigt dålig.
Cons:

Jag kunde inte ha mina väskor på hotellet varken innan eller efter Checkout. Fick lägga massor av extra tid på att leta efter luggage storage. Jag hade även beställt ett paket till hotellet men de vägrade att ta emot paket enligt deras policy. Det var väldigt beklagligt.

2026-09-13 • via Nuitee
R
Roseanne • solo_traveller • gb
9
2026-09-11 • via Nuitee
A
Antony • extended_group • gb
9
2026-09-10 • via Nuitee
S
Sylvia • family_with_children • gb
4
2026-09-10 • via Nuitee