AC Hotel Carlton Madrid by Marriott

Hotels
•
AC Hotels by Marriott
8.8 (1153 reviews)
Paseo de las Delicias, 26 , Madrid , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Noise issues
Room layout complaints

Categories

Cleanliness
8.46
Clean, fresh with some complaints about noise.
Service
9.23
Staff noted as friendly and helpful across multiple reviews.
Location
9.27
Excellent location, close to public transport and main attractions.
Room Quality
8.22
Various comments about room comfort but some negative aspects about layout and size.
Amenities
8.75
Basic amenities met expectations, but with some minor complaints.
Value for Money
8.61
Prices were slightly above average for the services provided.
Food and Beverage
8.86
Good breakfast options with positive feedback.
Overall Experience
9.03
A generally favorable experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:20

Property Description

Prime Location near Major Attractions

Strategically situated just 300 metres from Madrid’s Atocha-AVE Train and Metro Station and Reina Sofia Art Gallery, the AC Hotel Carlton Madrid offers convenience at its best.

Modern Amenities for Comfort

The hotel boasts modern, air-conditioned rooms with satellite TV, heating, work desk, safe, and minibar. The private bathrooms are equipped with a hairdryer and amenities to ensure a comfortable stay.

Delicious Dining Options

Indulge in a delightful dining experience at the café-restaurant, serving lunch, dinner, snacks, and a buffet breakfast until late.

Experience the best of Madrid with easy access to the Art Triangle, Botanic Gardens, and excellent public transport links. Book your stay at AC Hotel Carlton Madrid now.

Important information:

Guests who wish to request a disabled room should contact the property using the details provided on the booking confirmation to check that the room meets their needs.

When booking more than 4 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1153 reviews
Cleanliness: 8.46
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.61
Food and Beverage: 8.86
Overall Experience: 9.03
C
catarina • extended_group • pt
8
2026-03-14 • via Nuitee
B
Bruna • solo_traveller • br
10
Ótima estadia, quartos confortáveis e café da manhã bem completo. Excelente.
Pros:

Café da manhã e o conforto do quarto

2026-03-10 • via Nuitee
S
Suchit • solo_traveller • fr
9
Super
Pros:

Chambre + pétit déjeuner

2026-03-09 • via Nuitee
J
juan • solo_traveller • us
10
2026-03-08 • via Nuitee
F
Fernando • couple • es
9
2026-03-08 • via Nuitee
J
jabri • couple • ma
10
2026-03-08 • via Nuitee
K
KATO • extended_group • jp
10
2026-03-04 • via Nuitee
A
Aleksandra Keiduna • family_with_children • lv
9
Хороший номер на пару дней городского отпуска.
Pros:

Отличное месторасположение. Большой уютный номер. Чистота. Гигиенические принадлежности в полном объёме. Достопримечательности в пешей доступности. Не смотря на некоторые минусы - хороший вариант размещения.

Cons:

Настроить воду в душе практически невозможно, температура постоянно меняется. Плохая шумоизоляция между номерами и с улицы. В туалете нет ёршика.

2026-03-04 • via Nuitee
R
Raul • couple • es
7
2026-03-04 • via Nuitee
D
Dario • couple • it
10
2026-03-02 • via Nuitee
M
Matilde • couple • pt
10
Pros:

The room was clean and comfortable, and the location was perfect, near the Metro and always felt safe even late at night.

Loved it, would come back!

2026-03-02 • via Nuitee
M
María José • couple • es
10
Volveremos,,
2026-03-02 • via Nuitee
J
José • family_with_children • es
8
2026-03-01 • via Nuitee
C
Claudia • couple • es
9
Muy agradable
Pros:

La amabilidad del personal y la ubicación

Cons:

El precio del desayuno extremadamente caro

2026-03-01 • via Nuitee
K
Katia • couple • fr
10
2026-02-27 • via Nuitee
G
Gabriel • couple • es
9
Una ubicación excelente, la habitación muy silenciosa y limpia. Si se mantienen los precios seguramente repetiría.
Pros:

La ubicación

Cons:

Todo fue muy bien

2026-02-25 • via Nuitee
L
Lizbeth • solo_traveller • de
10
Una excelente opción!!
Pros:

Atención del personal. Desde la recepción con la Sritas Anita, Mar, la atención en desayuno con Don Anselmo, el chico del bar, en general una excelente experiencia!!

Cons:

Nada

2026-02-25 • via Nuitee
L
Lana Pérez • solo_traveller • co
8
Habitación y baños amplios y limpios!!!
Pros:

La habitación y el baño son muy amplios y siempre limpios!!! El desayuno aunque no estaba incluido es bufet con una barra muy amplia para escoger.
La ubicación es buena, porque esta cerca a la estación atocha.

Cons:

Sin comentarios

2026-02-24 • via Nuitee
D
Despina • couple • gr
9
2026-02-23 • via Nuitee
J
Jorge Omar • couple • es
10
Muy buen hotel en Madrid
Pros:

Habitación amplia. Desayuno variado y abundante.

2026-02-22 • via Nuitee