AC Hotel Carlton Madrid by Marriott

Hotels
•
AC Hotels by Marriott
8.8 (1355 reviews)
Paseo de las Delicias, 26 , Madrid , ES
+34 915 39 71 00

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Noise issues
Room layout complaints

Categories

Cleanliness
8.46
Clean, fresh with some complaints about noise.
Service
9.23
Staff noted as friendly and helpful across multiple reviews.
Location
9.27
Excellent location, close to public transport and main attractions.
Room Quality
8.22
Various comments about room comfort but some negative aspects about layout and size.
Amenities
8.75
Basic amenities met expectations, but with some minor complaints.
Value for Money
8.61
Prices were slightly above average for the services provided.
Food and Beverage
8.86
Good breakfast options with positive feedback.
Overall Experience
9.03
A generally favorable experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:20

Property Description

Prime Location near Major Attractions

Strategically situated just 300 metres from Madrid’s Atocha-AVE Train and Metro Station and Reina Sofia Art Gallery, the AC Hotel Carlton Madrid offers convenience at its best.

Modern Amenities for Comfort

The hotel boasts modern, air-conditioned rooms with satellite TV, heating, work desk, safe, and minibar. The private bathrooms are equipped with a hairdryer and amenities to ensure a comfortable stay.

Delicious Dining Options

Indulge in a delightful dining experience at the café-restaurant, serving lunch, dinner, snacks, and a buffet breakfast until late.

Experience the best of Madrid with easy access to the Art Triangle, Botanic Gardens, and excellent public transport links. Book your stay at AC Hotel Carlton Madrid now.

Important information:

Guests who wish to request a disabled room should contact the property using the details provided on the booking confirmation to check that the room meets their needs.

When booking more than 4 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.8
Based on 1355 reviews
Cleanliness: 8.46
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.61
Food and Beverage: 8.86
Overall Experience: 9.03
P
Patricia Maria • extended_group • es
9
Pros:

Bien ubicado, y cómodo

2026-10-13 • via Nuitee
R
Rolands • couple • es
7
Estuvo medianamente bien.
Pros:

En cuanto a la habitación en sí, su interior y comodidad, ¡muy buenas vibraciones! Excelentes tonos de color en el interior, una cama cómoda, ¡magnífico baño! Todo eso está a un gran nivel.

Cons:

¡El único problema fue la vista desde la ventana! ¿Por qué, por ese precio, ofrecen habitaciones con ventanas que dan a un pozo de ventilación (o conducto técnico)? La oferta de desayunos es muy escasa para el nivel del hotel y el precio del desayuno. ¿Elegiremos su hotel la próxima vez? Lo más probable es que NO.

2026-10-07 • via Nuitee
M
maria natalia • solo_traveller • it
9
2026-10-07 • via Nuitee
V
Valentina • couple • gb
10
Perfectly practical.
Pros:

Convenience, ease of dealing with staff, cleanliness and how dark the room gets with those amazing shutters. We stayed one night as it was a very quick in and out trip but I the best sleep!

Cons:

Nothing. Honestly all that you need for your stay they had in the room. Ideal.

2026-10-07 • via Nuitee
O
Olena • couple • es
9
2026-10-07 • via Nuitee
E
Estibaliz • family_with_children • es
10
2026-09-19 • via Nuitee
M
Manuel • solo_traveller • mx
9
Pros:

Todo me gustó

Cons:

El precio

2026-09-16 • via Nuitee
B
beatriz • solo_traveller • ca
10
2026-09-10 • via Nuitee
Óscar • couple • es
8
Correcto sin más
Pros:

Hotel correcto con un buen desayuno

Cons:

Habitación no demasiado grande y la ubicación no es la que más me gustó

2026-09-10 • via Nuitee
C
Carchi • couple • ec
10
Muy agradable
Pros:

El desayuno excelente, la atención del personal siempre muy cálido y servicial.

Cons:

Nada, todo estuvo muy bien

2026-09-09 • via Nuitee
M
Mariano • solo_traveller • ar
10
2026-09-05 • via Nuitee
J
Jose Miguel • family_with_children • es
6
2026-09-05 • via Nuitee
H
hongwei • couple • cn
9
Pros:

位置方便 装修崭新

Cons:

如果窗户多点就好了

2026-09-02 • via Nuitee
A
Alfonso • couple • es
10
Pros:

Todo

2026-09-01 • via Nuitee
J
Judit • couple • es
10
2026-09-01 • via Nuitee
M
Maryana • solo_traveller • ru
7
2026-09-01 • via Nuitee
J
Jose • couple • mx
8
2026-08-31 • via Nuitee
M
Miguel Angel • couple • es
10
Nos gusto todo sobretodo la comodidad de la cama era super comoda
Pros:

Me encanto todo un hotel genial

2026-08-30 • via Nuitee
M
Maria • couple • de
9
2026-08-30 • via Nuitee
F
FRANCISCO • family_with_children • es
9
Hotel que se merece las estrellas que tiene.
Pros:

Todo perfecto. La limpieza, el desayuno, el trato del personal. Todo correctísimo.

Cons:

No hubo nada que no me gustara que recuerde.

2026-08-29 • via Nuitee