Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Welcoming and helpful staff
Cons:
Issues with kitchen cleanliness
Pool was not usable due to maintenance

Categories

Cleanliness
8.2
Cleanliness was mentioned positively, but some reviews noted issues with cleanliness in kitchen utensils.
Service
8.9
Most reviews highlighted welcoming and helpful staff, though one had a negative interaction.
Location
9
Multiple reviews praised the hotel's convenient location near markets and attractions.
Room Quality
8.7
Guests found the rooms generally spacious and comfortable, with occasional minor issues.
Amenities
8.4
Amenities include a decent breakfast and EV charging stations, but some amenities like the pool were criticized.
Value for Money
8.8
Many guests felt the hotel offered good value for the price, especially with breakfast included.
Food and Beverage
8.7
Breakfast received multiple positive mentions, although some guests desired more variety.
Overall Experience
8.9
Overall a very positive experience reported by guests, with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:01

Property Description

Modern Amenities and Comfort
Staybridge Suites offers air-conditioned rooms with private bathrooms, free WiFi, and cozy bed linens. Guests can unwind in the indoor pool or stay active at the fitness centre.

Convenient Facilities
The hotel provides a business centre, 24-hour front desk, and free private parking for guests' convenience. Vending machines with snacks and drinks are also available on-site.

Great Location
Situated near Stratford Festival Theatre and Avon Theater, Staybridge Suites is an ideal choice for theatre enthusiasts. University Stadium and the airport are also within easy reach.

Book your stay at Staybridge Suites - Waterloo - St. Jacobs Area for a comfortable and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 492 reviews
Cleanliness: 8.2
Service: 8.9
Location: 9
Room Quality: 8.7
Amenities: 8.4
Value for Money: 8.8
Food and Beverage: 8.7
Overall Experience: 8.9
J
Jannette • couple • nl
7
Het was een goed verblijf voor verblijf van een week. Prima schoongemaakt.
Pros:

De locatie was dichtbij de farmersmarket.

Cons:

Het ontbijt was matig. En we moesten 2 x vragen om schone handdoeken waren ze vergeten.

2026-08-12 • via Nuitee
M
Matthew Ian • extended_group • ca
10
A beautiful, comfortable stay - highly recommend!
Pros:

Beautiful suites, kitchettes with dishwasher, coffee maker, full sized fridge, etc. Beds and pillows were great! The management went above and beyond to leave a wonderful birthday surprise!

Cons:

A 6:30am call from Front Desk asking if our smoke alarm had gone off. Apparently a malfunction in the system.

2026-08-06 • via Nuitee
J
Juliet • solo_traveller • ca
3
2026-08-05 • via Nuitee
E
Edward • couple • ca
10
Pros:

Very clean, quiet and comfortable

2026-07-18 • via Nuitee
J
James • solo_traveller • au
9
Excellent room for a good price!
Pros:

The location was surprisingly good; rides to other parts of town were quick but there were interesting things withing walking distance. The room was clean comfortable and pleasant, and the staff were very helpful.

Cons:

The shower fixtures were due for a little maintenance; they leaked and lacked water pressure as a result. The breakfast lacked both variety and quality, though quantity was not an issue. Nothing which I would consider a dealbreaker.

2026-07-15 • via Nuitee
M
Margaret • extended_group • ca
10
An excellent place to stay right next to the St Jacob’s market.
Pros:

The rooms were lovely. We really liked the sitting area and the kitchen layout. The gym was fantastic.

Cons:

Nothing

2026-07-11 • via Nuitee
M
Melissa • solo_traveller • ca
8
2026-07-10 • via Nuitee
N
Nathalie • family_with_children • ca
9
Pros:

Beautiful space.

Cons:

We ended up using the pull out coach that wasn’t comfortable for our nephew since the ac was too close to a bed. It ended up being too costly unfortunately. Especially for a pet.

2026-06-29 • via Nuitee
K
Kathleen • solo_traveller • ca
8
2026-06-28 • via Nuitee
E
Elizabeth • family_with_children • ca
10
Comfortable quiet and peaceful we stay there again
Pros:

Staff. Was super friendly and very accommodating location was great and super cleam.

2026-06-10 • via Nuitee
F
Felipe • solo_traveller • gb
9
Pros:

Spacious suite. Free parking. Very cordial staff.

Cons:

Hot breakfast was a bit sad. Fresh waffles were good. Coffee was meh. Fridge in the room was noisy when compressor ran.

2026-06-08 • via Nuitee
T
Tamer • couple • ca
9
2026-06-05 • via Nuitee
L
Larry • extended_group • ca
9
2026-06-04 • via Nuitee
D
Debbie • couple • ca
8
Had a very relaxing time would come again
Pros:

How quiet it was and breakfast was great

Cons:

Bathroom door kept sticking and couch was a little lumpy

2026-06-02 • via Nuitee
C
Colette • couple • ca
6
Good stay
Pros:

Nice clean room. Location was my favorite thing

Cons:

The water pressure was low in the shower.

2026-05-28 • via Nuitee
P
Peter • couple • ca
9
Great
Pros:

Very nice place. Would stay again.

Cons:

Nothing

2026-05-21 • via Nuitee
C
Cole • solo_traveller • ca
9
Amazing
Pros:

The room was amazing nice and cozy. Loved that I could cook in my own room and was nice and quiet and room service with extra towels and pillows when u asked 😊 I will stay again

Cons:

The shower was the only horrible thing water pressure was horrible and I think the pool hours sound be till midnight so adults can also enjoy themselves without all the kids running around.

2026-05-18 • via Nuitee
B
Ben • solo_traveller • ca
10
Pros:

We liked the fact we were able to check in early, there was fresh coffee in the lobby, the room is huge and very clean. The bed is super comfortable.

Cons:

Nothing to complain about

2026-05-18 • via Nuitee
D
Dan • family_with_children • ca
9
2026-05-13 • via Nuitee
J
Janet • solo_traveller • ca
9
2026-05-06 • via Nuitee