Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Welcoming and helpful staff
Cons:
Issues with kitchen cleanliness
Pool was not usable due to maintenance

Categories

Cleanliness
8.2
Cleanliness was mentioned positively, but some reviews noted issues with cleanliness in kitchen utensils.
Service
8.9
Most reviews highlighted welcoming and helpful staff, though one had a negative interaction.
Location
9
Multiple reviews praised the hotel's convenient location near markets and attractions.
Room Quality
8.7
Guests found the rooms generally spacious and comfortable, with occasional minor issues.
Amenities
8.4
Amenities include a decent breakfast and EV charging stations, but some amenities like the pool were criticized.
Value for Money
8.8
Many guests felt the hotel offered good value for the price, especially with breakfast included.
Food and Beverage
8.7
Breakfast received multiple positive mentions, although some guests desired more variety.
Overall Experience
8.9
Overall a very positive experience reported by guests, with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:01

Property Description

Modern Amenities and Comfort
Staybridge Suites offers air-conditioned rooms with private bathrooms, free WiFi, and cozy bed linens. Guests can unwind in the indoor pool or stay active at the fitness centre.

Convenient Facilities
The hotel provides a business centre, 24-hour front desk, and free private parking for guests' convenience. Vending machines with snacks and drinks are also available on-site.

Great Location
Situated near Stratford Festival Theatre and Avon Theater, Staybridge Suites is an ideal choice for theatre enthusiasts. University Stadium and the airport are also within easy reach.

Book your stay at Staybridge Suites - Waterloo - St. Jacobs Area for a comfortable and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 456 reviews
Cleanliness: 8.2
Service: 8.9
Location: 9
Room Quality: 8.7
Amenities: 8.4
Value for Money: 8.8
Food and Beverage: 8.7
Overall Experience: 8.9
R
Robin solo_traveller ca
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-03-14 via Nuitee
C
Cindi couple ca
10
2026-03-08 via Nuitee
E
Elizabeth couple ca
9
2026-02-24 via Nuitee
L
Linda family_with_children ca
10
2026-02-12 via Nuitee
M
Mark family_with_children ca
10
2026-02-11 via Nuitee
E
Elizabeth extended_group ca
9
Very convenient and easy for family to group together to visit in one room.
Pros:

The breakfast was good, lots of variety. The breakfast room area was very comfortable.

Cons:

Nothing to add.

2026-01-20 via Nuitee
E
Elizabeth family_with_children ca
9
Pros:

Breakfast was very good.

2026-01-20 via Nuitee
G
Gail family_with_children ca
10
2026-01-20 via Nuitee
G
Gary couple ca
8
2026-01-19 via Nuitee
L
Luca solo_traveller it
8
2026-01-19 via Nuitee
P
Paul couple ca
10
2026-01-19 via Nuitee
N
Normand family_with_children ca
7
Bel hôtel, propre. Matelas dû pour un renouveau
Pros:

Beaucoup de choix et OK

Cons:

Le montant demandé pour l'animal de compagnie (75,00$)

2026-01-19 via Nuitee
G
Graham couple ca
9
Pros:

The EV charging stations

2026-01-19 via Nuitee
E
Eric family_with_children ca
9
2026-01-10 via Nuitee
J
James couple ke
10
2026-01-07 via Nuitee
L
Lope family_with_children ph
8
Pros:

Clean and breakfast and near the market

Cons:

None

2026-01-01 via Nuitee
S
storer solo_traveller ca
10
Pros:

The staff was very welcoming, and everything was great

Cons:

Nothing, everything was great

2025-12-15 via Nuitee
M
Mary couple ca
9
Good budget suite across from Jacob’s Market
Pros:

Low volume and not crowded in December. Complimentary breakfast was surprisingly decent. Free parking out front.

2025-12-05 via Nuitee
M
Melissa family_with_children ca
10
2025-12-02 via Nuitee
W
Waive extended_group ca
10
Pros:

Good selection, clean and staff polite.

Cons:

Nothing.very enjoyable

2025-11-05 via Nuitee