Hotel Mazarin

Hotels
9 (1644 reviews)
730 Bienville Street , New Orleans , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room comfort concerns

Categories

Cleanliness
8.31
Some comments about the bathroom being old and not well cleaned.
Service
9.77
Staff was described as friendly, helpful, and went above and beyond.
Location
10
The hotel is ideally situated in the French Quarter with convenient access.
Room Quality
8.26
Mixed reviews on room comfort, with some issues noted about bed and amenities.
Amenities
8.79
Some amenities mentioned required improvement, such as coffee maker placement.
Value for Money
9.25
Overall value for the location and experience was positively noted.
Food and Beverage
8.81
Not specifically mentioned, assumed standard for this hotel tier.
Overall Experience
8.8
General satisfaction but acknowledged some issues with comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:18

Property Description

Luxurious Accommodation with French Quarter Views

Elegant Rooms with Modern Amenities: Enjoy a comfortable stay in our tastefully decorated rooms featuring flat-screen TVs, tea/coffee facilities, and plush bathrobes.

Exceptional Dining and Entertainment: Indulge in handcrafted cocktails and live music at 21st Amendment at La Louisiane or savor fine wines and light bites at Patrick's Bar Vin.

Convenient Facilities and Services: Stay fit at the 24-hour gym, take care of business at the on-site business center, and make use of our 24-hour reception, concierge, and valet parking services.

Experience the charm of New Orleans' French Quarter at Hotel Mazarin - Book your stay now!

Important information:

Please note that ice chests and coolers are prohibited.

Large vehicles require an additional parking fee plus tax.

Parking rates are subject to change without notice, and special valet parking rates apply during special events. Please call the front desk 30 minutes in advance to allow ample time for the valet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

9
Based on 1644 reviews
Cleanliness: 8.31
Service: 9.77
Location: 10
Room Quality: 8.26
Amenities: 8.79
Value for Money: 9.25
Food and Beverage: 8.81
Overall Experience: 8.8
K
Kirsten solo_traveller us
8
Our stay at the Mazarin
Pros:

The staff was very friendly, accomdating, and helpful. The desk staff went out of their way to recommend restaurants and even helped us navigate our route to our meeting point we had for a scheduled tour the next day.

Cons:

The room had a mold/mildew smell. I brushed it off because it's typical for a humid area. But there were visible mildew spots on the ceiling of the room. The tile floors in the rooms were quite slippery when you entered, too. Again, from all the moisture coming in from under the door.
Other than that, the bed was comfy, and the room was spacious and very clean. The bathroom was very clean and spacious also.

2026-04-17 via Nuitee
N
Nivag couple gb
8
A nice, comfortable, hotel located a 30 second walk from the French Quarter.
Pros:

The room was spacious and cool during the hot weather. The staff were always friendly and welcoming and we especially liked Monica who works in the restaurant. The location of the hotel is just off of Bourbon Street so we were 5 minutes to bus, coach, and street car transportation.

Cons:

On arrival I had to pay $600 as a 'holding fee' in case we had breakfast or room service. I was not told about this in advance. Not a problem, however, on checkout we were not given a itemised bill and were just told that some money would be refunded.

2026-04-16 via Nuitee
M
Melody extended_group us
8
Beautiful property great location just wish cleaning staff did better.
Pros:

Excellent location nice staff

Cons:

Room wasn't cleaned every day or would forget to empty trash refill coffee Drain was clogged and air vent extremely dirty. Bar staff was lazy and prices $$$. Breakfast ok.

2026-04-15 via Nuitee
J
Judy family_with_children us
10
Pros:

We had to switch hotels from the Bourbon Orleans hotel to Hotel Mazarin after one night into our 5 might stay. The staff at Hotel Mazarin was so very nice and helpful. Everyone was professional and friendly. We did not want fir anything.

Cons:

Nothing. Our stay was amazing.

2026-04-15 via Nuitee
J
Jonathan couple gb
7
Pros:

The location is right in the heart of the French Quarter and the balcony rooms are a cool experience. The staff were friendly and helpful and the facilities are decent.

Cons:

The rooms aren’t soundproofed so you can hear the bars of Bourbon Street late into the night and early morning street cleaning etc.

2026-04-13 via Nuitee
L
Libby couple au
8
2026-04-09 via Nuitee
K
Kathryn family_with_children be
8
A pleasant hotel well furnished but can.be very noisy
Pros:

The hotel is well appointed & In a Good location The rooms were classically furnished but very noisy ( I did ask for quiet rooms when I booked -a long time ago ! What made it even louder was the collapse of the canopy over the courtyard —-which sounded like a bomb going off !

Cons:

Giving us quieter rooms on the other side of the building g -after all I booked a long time ago …

2026-04-07 via Nuitee
F
FarAway19779423529 Family
10
5 Star
Pros:

Stacy made our entire experience 5 star!!! Her recommendations were spot on but most of all her customer was above and beyond. Colleen was very helpful as well. Perfect location for the wedding we were attending at the Latrobe

2026-04-06 via Tripadvisor
C
Corrine couple us
5
It could have been better.
Pros:

Hotel Mazarin is convenient to everything in the Quarter. The courtyard was a nice retreat. The breakfast offered was delicious & the staff there were caring & attentive.

Cons:

Our room smelled of mold & mildew. We had asked to be moved from the first room we were assigned because it was right next to the elevator which was deafening but the new room, while much quieter, reeked. It definitely detracted from our enjoyment of the hotel. The staff did not educate us on the use of the elevator, we had to learn from our fellow travelers. The hotel has beautiful bones & could have been wonderful if not for these issues.

2026-03-29 via Nuitee
A
Amar family_with_children us
10
2026-03-27 via Nuitee
T
Torunn couple no
9
Utmerket og koselig hotell midt i smørøyet av New Orleans
Pros:

Utmerket plassering i French quarter og likevel ingen støysone på rommet.
God frokost og topp jazzbar 21st Amendment!
Veldig hyggelig personale - hit kommer vi tilbake 😊

Cons:

Synd at frokost restauranten var stengt mandag og tirsdag

2026-03-23 via Nuitee
T
Torunn couple no
9
Utmerket beliggenhet og koselig hotell midt i smørøyet- French Quarter
2026-03-23 via Nuitee
N
Nadia couple us
10
We came for a girls trip for St paddy’s 💚
Pros:

Everything

Cons:

Nothing to dislike

2026-03-17 via Nuitee
L
Lori couple us
8
Pros:

Property was in a great location and within walking distance to everything. Staff was very friendly and helpful. It was charming and has a pretty courtyard.

Cons:

The bathroom was a little small-it got pretty steamy after taking a shower and there was no fan. Water pressure was great!

2026-03-17 via Nuitee
Q
Q450RWds Couples Trail, Oregon
10
Quiet courtyard hotel in heart of French Quarter.
Pros:

Historic property in the heart of the French quarter. Courtyard rooms were nicely furnished and very quiet. The location is stellar, steps away from Bourbon St and many excellent restaurants! And the front desk staff is very friendly and helpful. Secure valet parking available across the street. I would definitely stay here again.

2026-03-16 via Tripadvisor
E
ernest couple gb
8
Only two days but a lovely place so I hope to return.
Pros:

Good hotel in a great area.

Cons:

Poor breakfast and I think a receptionist could do with some retraining.

2026-02-28 via Nuitee
A
abbey couple us
9
Nice and good location
Pros:

location, quieter than expected since it was on the french quarter

2026-02-27 via Nuitee
S
susan solo_traveller us
10
2026-02-26 via Nuitee
E
Edgar Ott family_with_children ch
9
Tolle Lage im French Quarter, echt schönes Hotel
Pros:

Spitzenlage, schönes Hotel der New Orleans Hotel Collection mit tollem Innenhof um in Ruhe etwas zu verweilen, super freundliches und hilfsbereiten Personal.

Cons:

Eigenes Restaurant ist jeweils Mo und Di geschlossen.

2026-02-14 via Nuitee
C
Celli extended_group us
9
2026-02-12 via Nuitee