Hotel Mazarin

Hotels
9 (1633 reviews)
730 Bienville Street , New Orleans , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room comfort concerns

Categories

Cleanliness
8.31
Some comments about the bathroom being old and not well cleaned.
Service
9.77
Staff was described as friendly, helpful, and went above and beyond.
Location
10
The hotel is ideally situated in the French Quarter with convenient access.
Room Quality
8.26
Mixed reviews on room comfort, with some issues noted about bed and amenities.
Amenities
8.79
Some amenities mentioned required improvement, such as coffee maker placement.
Value for Money
9.25
Overall value for the location and experience was positively noted.
Food and Beverage
8.81
Not specifically mentioned, assumed standard for this hotel tier.
Overall Experience
8.8
General satisfaction but acknowledged some issues with comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:18

Property Description

Luxurious Accommodation with French Quarter Views

Elegant Rooms with Modern Amenities: Enjoy a comfortable stay in our tastefully decorated rooms featuring flat-screen TVs, tea/coffee facilities, and plush bathrobes.

Exceptional Dining and Entertainment: Indulge in handcrafted cocktails and live music at 21st Amendment at La Louisiane or savor fine wines and light bites at Patrick's Bar Vin.

Convenient Facilities and Services: Stay fit at the 24-hour gym, take care of business at the on-site business center, and make use of our 24-hour reception, concierge, and valet parking services.

Experience the charm of New Orleans' French Quarter at Hotel Mazarin - Book your stay now!

Important information:

Please note that ice chests and coolers are prohibited.

Large vehicles require an additional parking fee plus tax.

Parking rates are subject to change without notice, and special valet parking rates apply during special events. Please call the front desk 30 minutes in advance to allow ample time for the valet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

9
Based on 1633 reviews
Cleanliness: 8.31
Service: 9.77
Location: 10
Room Quality: 8.26
Amenities: 8.79
Value for Money: 9.25
Food and Beverage: 8.81
Overall Experience: 8.8
E
ernest • couple • gb
8
Only two days but a lovely place so I hope to return.
Pros:

Good hotel in a great area.

Cons:

Poor breakfast and I think a receptionist could do with some retraining.

2026-02-28 • via Nuitee
A
abbey • couple • us
9
Nice and good location
Pros:

location, quieter than expected since it was on the french quarter

2026-02-27 • via Nuitee
S
susan • solo_traveller • us
10
2026-02-26 • via Nuitee
E
Edgar Ott • family_with_children • ch
9
Tolle Lage im French Quarter, echt schönes Hotel
Pros:

Spitzenlage, schönes Hotel der New Orleans Hotel Collection mit tollem Innenhof um in Ruhe etwas zu verweilen, super freundliches und hilfsbereiten Personal.

Cons:

Eigenes Restaurant ist jeweils Mo und Di geschlossen.

2026-02-14 • via Nuitee
C
Celli • extended_group • us
9
2026-02-12 • via Nuitee
S
Summer • couple • us
10
We would stay there again
Pros:

Very comfortable and close to everything

Cons:

All good

2026-02-11 • via Nuitee
T
Toni • family_with_children • us
10
2026-01-29 • via Nuitee
S
Stephen • couple • ca
9
Convenient location with adequate rooms. Needs a little updating, but still worth a try.
Pros:

Great location. Extremely nice staff.

Cons:

No onsite restaurant, yet attached wine bar was great.

2026-01-29 • via Nuitee
S
Stephanie • couple • us
4
Pros:

Good location

Cons:

We had mold in our shower. Trip started off bad right away with no toilet paper in the room.

2026-01-28 • via Nuitee
G
Gretchen • family_with_children • us
10
The Hotel Mazarin is a place of charm, class, and comfort.
Pros:

We had a great experience from start to finish. The desk clerks could not have been any kinder to us. The hotel is charming and the decor was lovely. We sat in the courtyard and enjoyed a glass of wine from the wine bar. We heard wonderful jazz and singing later in the night.

Cons:

The only thing we didn't like was that we didn't stay long enough. I'm hopeful to go back in the future and to stay for several days. One night was not enough.

2026-01-28 • via Nuitee
A
angelinah703 • Business
2
Disgusting & Unacceptable - Avoid at ALL costs
Pros:

Disgusting & Unacceptable - Avoid at ALL costs

Hotel Mazarin was filthy. Our client’s first room was dirty and smelled bad, and the ironing board was visibly covered in stains. Even worse, the hair dryer had a sticky residue on it like dried honey. Completely unsanitary.

We advocated for a room switch, only to find the second room was also dirty and smelly. This clearly isn’t a one-off issue, it is a cleanliness problem across the hotel.

To make matters worse, we later learned that our colleague’s room also had no heat overnight. When they called the front desk around 1:00am, they were told that the on-call maintenance person was not available. A room switch was offered at nearly 2:00am which was not a real or viable solution.

Between the filth, the smells, and the lack of basic operational support, this hotel is poorly managed and not worth the time or money. Boutique branding is NOT an excuse for dirty rooms or leaving guests without heat. Do better.

There are countless better options in New Orleans. DO NOT STAY HERE!!

2026-01-27 • via Tripadvisor
7
768claym • Family
10
Perfect Quarter Hotel!
Pros:

Fabulous experience. William was an incredible host. He made us feel like it was his hotel. Great room, perfect location. Thanks for a great stay.

2026-01-22 • via Tripadvisor
S
Sergey • extended_group • us
7
A decent option near all the Bourbon Street action.
Pros:

Excellent location and accommodating staff. The size of the room and bathroom.

Cons:

It feels a bit rundown. Also, similar to motel, the window is looking to the outside passage; it may be noisy during busy times.

2026-01-21 • via Nuitee
Y
Yifeng • couple • us
9
Pros:

The location was perfect, it’s so convenient to tour around on foot and via streetcars. The room is spacious and the staff are friendly.

Cons:

The A/C wasn’t cooling the room enough even at the lowest possible setting. The complementary wifi was slow and constantly dropping connection.

2026-01-20 • via Nuitee
N
Netnapa • couple • us
8
2026-01-20 • via Nuitee
M
Michelle • extended_group • us
8
2026-01-19 • via Nuitee
K
Keith • couple • us
7
2026-01-19 • via Nuitee
W
Woodie • couple • us
10
Excellent location was in walking distance from any location you wanted to visit, and the walk gave
Pros:

Breakfast was great

Cons:

The shower wasn't hot enough.

2026-01-19 • via Nuitee
T
Tyler • family_with_children • us
1
Never again.
Cons:

A/C wouldn’t get lower than 75 degrees.
Had to send my kids to sleep in room with my in-laws. Their air was a little cooler but still uncomfortable

2026-01-19 • via Nuitee
M
Maria • couple • us
10
Pros:

Perfect location close to everything

2026-01-19 • via Nuitee