Holiday Inn Express Greencastle by IHG

Hotels
•
Holiday Inn Express
8.8 (226 reviews)
50 Pine Drive , Greencastle , US
+1 717-597-8164

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Clean rooms and well-maintained property
Good breakfast with variety and coffee available all day
On-site restaurant / good food options
Amenities like laundry and grab-and-go bags available
Convenient location for many guests
Cons:
Isolated but serious service incidents (rude response, questioning an Asian family)
Room issues for some guests: non-working TV/internet and echoing concrete-feel room
Pillows smelled like mildew (reported)
Perceived slightly high price by some guests

Categories

Cleanliness
9
Multiple reviewers described rooms and property as clean and well attended; one report of mildew-smelling pillows lowered the score slightly.
Service
9.2
Staff frequently described as friendly and helpful; however there are isolated negative incidents (rude front desk response, an instance of questioning an Asian family) that reduce the score slightly.
Location
8.6
Several guests called the location convenient; one mentioned the property was out of the way but was the only option at the time, giving a mixed but overall acceptable impression.
Room Quality
7.6
Many guests reported comfortable, good rooms, but at least one guest experienced serious issues (non-working TV/internet, uncomfortable room described as echoing/prison-like) that meaningfully lower this score.
Amenities
9
Breakfast, all-day coffee, on-site restaurant, laundry and grab-and-go options were mentioned positively and consistently across reviews.
Value for Money
8.2
Comments range from 'price was fair' to 'a little pricey' and one guest saved money by switching hotels, producing a slightly below-target value perception.
Food and Beverage
9.4
Breakfast received frequent praise (variety, quality, omelets) and an on-site Italian restaurant was noted positively, supporting a strong rating.
Overall Experience
9.4
Most guests recommended or had a good stay citing cleanliness, friendly staff and good breakfast; isolated very negative experiences (rapid checkout due to multiple room/service issues) coexist but overall sentiment is strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Welcome to Holiday Inn Express Greencastle!

Convenient Location: Located off Interstate 81, minutes from the Pennsylvania/Maryland border and major cities.

Modern Amenities: Enjoy free high-speed Internet, on-site dining options, and cozy cocktail lounges.

Business-Friendly: Utilize our well-equipped business center, wireless Internet, and versatile meeting spaces for up to 100 guests.

Ready to experience comfort and convenience at Holiday Inn Express Greencastle? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Location

Guest Reviews

8.8
Based on 226 reviews
Cleanliness: 9
Service: 9.2
Location: 8.6
Room Quality: 7.6
Amenities: 9
Value for Money: 8.2
Food and Beverage: 9.4
Overall Experience: 9.4
M
mark • couple • us
10
2026-11-04 • via Nuitee
M
marco antonio • couple • br
8
2026-10-18 • via Nuitee
J
Joyce • couple • hk
9
2026-10-14 • via Nuitee
G
George • couple • us
8
I would recommend this property to travelers needing to stop over in this area.
Pros:

The breakfast offered a variety of selections and was tasty even though it was obviously liquid eggs and pre-packaged items designed to be heated up and served quickly. It is a bonus that coffee is offered throughout the day and evening. Everything was clean and well attended.

2026-10-13 • via Nuitee
M
Mary • family_with_children • us
10
2026-10-10 • via Nuitee
R
Rishel • family_with_children • us
4
Pros:

The whole stay was great except one problem

Cons:

While eating breakfast my family was questioned about why they were there. My family are Asian. When I spoke up the lady said everything was ok. That is a problem.

2026-10-07 • via Nuitee
G
Gregory • couple • us
10
Pros:

Great friendly staff. Excellent breakfast. Convenient location.

2026-09-06 • via Nuitee
G
gerdina • couple • us
9
Great overnight hotel with super friendly staff
Pros:

Absolutely loved this holiday inn experience z
. Great staff , good Italian restaurant on site and a good clean room

Cons:

Nothing

2026-09-06 • via Nuitee
B
Bruce • solo_traveller • us
10
Pros:

The breakfast was way better than I was expecting.

2026-08-24 • via Nuitee
N
Nuñez • solo_traveller • co
6
2026-08-20 • via Nuitee
S
soule • extended_group • us
1
I left in an hour, it was horrible!
Pros:

I was only there about an hour before packing up and getting out quickly.

Cons:

The TV and internet connections were not working at all. Someone tried to get it running but that didn't work. The room was uncomfortable and felt like a prison cell or bunker with concrete ceilings and everything echoed. The air was very dry, which bothered my nose only 2 months after major surgery.
The front desk staff rolled eyes when I requested a refund and rudely proclaimed in an annoyed tone, "you have to take that up with the booking company" so I left. I found another hotel without booking.con and saved money and slept great. I will be disputing the charges.

2026-08-11 • via Nuitee
O
Olson • extended_group • us
8
2026-08-10 • via Nuitee
B
Brian • couple • us
9
The Holiday Inn Express is a good place to stay in Greencastle P.A.
Pros:

The staff at the Holiday Inn Express were very nice. The rooms were good and the age of the building was noy bad.

Cons:

I can tell that there was some age to the building but all and all it was a nice stay. The rooms look like they were clean.

2026-07-13 • via Nuitee
C
Claraesa • couple • us
9
Place was great … little pricey…but I don’t travel much so maybe it wasn’t..
Pros:

Breakfast was great

2026-07-13 • via Nuitee
R
Reister • solo_traveller • us
6
Better places to stay
Pros:

Price was fair

Cons:

Pillows smelled like mildew

2026-07-03 • via Nuitee
L
Linda • solo_traveller • us
10
Worth the stay.
Pros:

Everything you expect for an overnight stay. Clean, comfortable, efficient and friendly staff. Would stay again and recommend to others

2026-07-01 • via Nuitee
T
Tricia • family_with_children • us
8
2026-06-27 • via Nuitee
R
Rui • couple • us
10
2026-06-25 • via Nuitee
D
Denise • solo_traveller • us
8
Just ok. B
Pros:

Had turkey bacon. Good coffee

Cons:

The front desk. Very impersonal

2026-06-08 • via Nuitee
K
Kathleen • solo_traveller • us
10
Pros:

This HI was so good compared to Annapolis where I stayed 2 nights this week and had to get 10 key cards another towel, and a new coffee maker!

This HI was neat , clean and well stocked. The breakfast was enjoyable serving omelets too. The grab and go bag was a nice touch.

Although I did not use the laundry , it was nice to know it was available.

2026-05-28 • via Nuitee