Econo Lodge Andrews Air Force Base

no towels in room, called for towels and i was told to come way to the front desk. tv was not working so when i went to front desk for towels i told staff about tv not working and i was told maintenance would come check out tv. no one never came. no extra lock on door so felt unsafe. price for that kind of room should have been half the price i paid

I was charged three times for a two night stay.

Yup

Parking is great. And there are plenty of stores to shop.

Na

Clean and quiet

Hotel was horrible, felt very unsafe, both inside and outside the hotel. Not just me, every day I saw customers complaining to the hotel staff about unclean rooms. To top it off, they collect $50 deposit but never refund it back.

Front desk was rude about the 50 dollar deposit

Property very unclean. Room and bedding did not appear to have even been cleaned beforehand. Bugs and roaches crawling around in bathroom and surfaces covered in grime. Staff very uncooperative about giving me a refund or even switching my room, blowing me off both times I attempted to get my money back. Breakfast consisted on pieces of bread, half a pitcher of orange juice, and 2 flavors of cereal. Very dissapointed by service and stay.

The check in process at the registration desk was unnecessarily complicated. Additionally, I reserved two rooms for two nights each. I told the front desk person from jump that my brother wouldn't be able to make it the first night but he will be there on the second night. I paid in full for both nights for each room. When he got to the hotel, the same front desk person said that since he was a no-show on night one, they gave his room away. Said right off the bat that there would be no refund. Mind you, I had ALREADY PAID for two nights in each reserved room, including the deposit. The front desk attendant then told us that "he is lucky" that they had one room left and it would have to be a smoking room. Needless to say, this was wildly irritating and a terrible way to do business.

My 5 year old child said "this hotel is old and dusty". Kids don't lie. The entire hotel smells like cigarettes and old musty carpet.

The best part of the hotel are the bed bugs. My partner is covered in welts and bites covering her whole body.

Watch out in the morning of checkout (at 11). At 10:00, the cleaning person opened the door without knocking.

How can they improve? In every way.

STAYED ONE NIGHT AND WOKE UP THE NEXT MORNING, COVERED IN BED BUG BITES 😡

Not a good stay

It was a good stay for the money. The breakfast was on time every morning. Very helpful staff. Very convenient to Andrews AFB.

Need to hire exterminator

Good

I killed a ROACH as soon as I walked in. My husband killed three that night. The next morning we changed rooms. It was cleaner but the blankets smelled bad. DONOT take room 233.

Fist of all the experience at front desk was not good to begin with, she asked me multiple times about stuff that was already done and never asked before, felt like I was a thief and the place was a luxurious 5 star hotel. Later she gave me the key to a smoking area room and could not sleep due to the smell, was so strong that I could not concentrate or close my eyes, had to ask for a different room around 12 midnight! Came to the front desks and the guy gave me attitude whe tried to explain the situation, however he gave me the card to another room, so the next day I went out and came back, the given card was not working, came I late an all I wanted to do was sleep, so, I had to go back downstairs to get it fixed, that lady asked me you were given a key and he didn’t take a copy of your id , I said “ he never asked, and can’t guess how to do your job” at that point I was so disappointed that all I wanted was to leave that place for good but I could not cancel since it was already paid for, do not book in this place if you don’t want to have the same experience.

Cool

A very affordable and satisfying hotel if you are wanting to visit D.C or Maryland. The only two problems I have is that they purge the complimentary coffee at 9:00am and that their carpet in the hallways and stairs are dirty; therefore, I would like them to pressure vacuum their carpet and have complimentary coffee out 24/7.

Peaceful