San Francisco Marriott Marquis Union Square

Hotels
•
Marriott Hotels & Resorts
8.4 (1301 reviews)
780 Mission Street , San Francisco , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Amenities
Cons:
Cleanliness
Service

Categories

Cleanliness
6.61
Room cleanliness was questioned due to trash being full upon arrival and other reports of dirty rooms.
Service
8.08
Service quality was inconsistent, with reports of rude staff and extremely poor customer service during emergencies.
Location
9.62
Location is highly praised, being central and well-situated.
Room Quality
8.57
Rooms were described as fine, though some minor comments were made about layout.
Amenities
9.6
Amenities like the fitness center exceed expectations. Some minor amenities could have been better.
Value for Money
7.56
Considered pricey by some guests relative to service and cleanliness.
Food and Beverage
8.61
Breakfast options were appreciated although additional costs were involved.
Overall Experience
8.58
Mixed experiences with significant positive aspects but also notable disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Luxurious Accommodations:

Experience luxury at its finest at San Francisco Marriott Marquis, located next to the Moscone Convention Center. The stylish interior of our rooms, equipped with flat-screen TVs, air-conditioning, and city views, ensures a comfortable and upscale stay.

Convenient Facilities:

Stay on top of your fitness routine at our on-site fitness center. Whether you're in town for business at the convention center or exploring nearby attractions like the San Francisco Museum of Modern Art and Union Square, our hotel offers the perfect location for all your needs.

Delicious Dining Options:

Start your day right with a visit to B55 Craft House and Kitchen for a delicious breakfast. With convenient facilities, luxurious accommodations, and delectable dining options, San Francisco Marriott Marquis is your ideal choice for a memorable stay in the heart of downtown San Francisco.

Important information:

Please note: When breakfast is included in your meal plan, it will be provided in B55 Craft House and Kitchen for 2 adults and 2 children under 12 years old are registered in the same room. All further guests are subject to additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount.

Our daily destination fee includes: $25 USD Daily Food & Beverage Credit*, 2 Dynamic Stainless Steel Water Bottles, 2 hour bike rental (once per stay), 2 Round trip Cable Car Tickets (once per stay), Daily Enhanced High Speed Internet Access. Please visit our Front Desk in the lobby for more information about these items/experiences. *Food and Beverage credit is not cumulative and cannot be accumulated for multi-day stays (credit applies to room charges only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 91.20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1301 reviews
Cleanliness: 6.61
Service: 8.08
Location: 9.62
Room Quality: 8.57
Amenities: 9.6
Value for Money: 7.56
Food and Beverage: 8.61
Overall Experience: 8.58
A
Andrew • couple • us
5
2026-07-13 • via Nuitee
I
Irina • solo_traveller • bg
9
2026-07-10 • via Nuitee
M
Michal • family_with_children • pl
9
Polecam
Pros:

Śniadania

Cons:

Problem z parkingiem
I dodatkowe opłaty różniące się od rezerwacji booking

2026-07-07 • via Nuitee
K
Kim • family_with_children • us
10
Loved Alphonso- he was exceptional
Pros:

Right in the heart of everything

Cons:

Check in time was a mess

2026-07-07 • via Nuitee
A
Anneli • family_with_children • se
8
Pros:

Great location!

Cons:

The breakfast buffet was great, but unfortunately understaffed. The food kept running out and there were dishes all over.

2026-07-07 • via Nuitee
F
Felipe • extended_group • br
8
Hotel muito caro e instalações velhas.
Pros:

Location

Cons:

Café da manhã caríssimo , instalações velhas

2026-07-06 • via Nuitee
C
Carlos • couple • us
9
2026-07-06 • via Nuitee
F
Felipe • family_with_children • us
10
Exactly as we plan thanks
Pros:

Location

Cons:

Confusion with Klarna payments

2026-07-06 • via Nuitee
2
224aydans • Friends getaway
2
No breakfast past 9am on a Sunday
Pros:

Valet had a 40 minute wait and stretched across mission. The lounge is effectively not open on Fridays and Saturdays except for the early morning and breakfast service on a Sunday is wrapped up at 9am. Valet is also $91 per day. Also no real benefits if you are titanium.

2026-07-05 • via Tripadvisor
T
timothyy298 • Family • Redding, California
4
Avoid 3539 and 3639. Be careful of 3337.
Pros:

Titanium Elite, 8th hotel in two weeks. Have stayed here numerous times.

We started in Room 3539, a luxury two bath suite as booked with a view of Alcatraz. The suite is right next to a major electrical room and you can clearly hear the gears in the electrical room as the elevators go up and down. Even if you are a sound sleeper, you would hear the gears.

Manager Max suggested room 3639 which is also near an electrical room albeit slightly less noisy.

Room 3337: Smaller suite, one bath, with a noisy fan in the shower. Called the engineer to put a cardboard box over the fan which helped.

I cannot recall which room we stayed at in February but I believe it was in the 34 stack and that was a much better suite.

Excellent gym on the 4th floor.

Jessie Square parking garage is close, easy to navigate to, and use.

M Lounge is basic. Breakfast is scrambled eggs, two kinds of sausage, The usual pastries and oatmeal with fruit.

2026-07-04 • via Tripadvisor
G
Giancarlo19855 • Friends getaway
2
Avoid these business hotels
Pros:

During the Charlie Puth concert not too long ago, it was hard to get parking around the place. Parking is almost $100/night and you can't even get basic guidance to the venue and got sent in circles and told to speak with the front desk. When asked for directions from the front desk staff, the lady katie pointed to some one else to ask for help like it was the wrong department to ask if you live here and don't know where something is, how do you expect a person that's not from here to know? its a business hotel, and sure were not very well dressed like other people, but it felt discrimatory just to get simple directions.

2026-07-02 • via Tripadvisor
S
Simon • solo_traveller • au
7
Pros:

Location and facilities great

Cons:

Suprise destination fee on top of booking

2026-07-01 • via Nuitee
H
Hushanjeet • couple • in
4
2026-06-29 • via Nuitee
B
Bernd • solo_traveller • at
7
2026-06-28 • via Nuitee
R
rowO8770CF • Friends getaway
2
Cant get anyone to answer
Pros:

Its impossible to get ahold of anyone on the phone at night for some toothpaste and towels, coming down to the front desk and everyone is standing around chatting.

2026-06-26 • via Tripadvisor
E
EDDY • solo_traveller • cr
9
Pros:

Todo, el servicio, la habitación de lujo, limpieza, el desayuno, etcétera.

Cons:

La ubicación del parqueo y que nadie hable español

2026-06-26 • via Nuitee
A
Anna • couple • us
10
2026-06-25 • via Nuitee
R
Robert • couple • us
8
2026-06-24 • via Nuitee
A
Azat • family_with_children • us
10
2026-06-23 • via Nuitee
A
Aaron • couple • us
9
Pros:

Up to date, unkept, clean, polite staff, the amenities it offers.

Cons:

Parking is madness. Food felt like they can have a better selection of the menu.

2026-06-22 • via Nuitee