San Francisco Marriott Marquis Union Square

Hotels
•
Marriott Hotels & Resorts
8.4 (1245 reviews)
780 Mission Street , San Francisco , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Amenities
Cons:
Cleanliness
Service

Categories

Cleanliness
6.61
Room cleanliness was questioned due to trash being full upon arrival and other reports of dirty rooms.
Service
8.08
Service quality was inconsistent, with reports of rude staff and extremely poor customer service during emergencies.
Location
9.62
Location is highly praised, being central and well-situated.
Room Quality
8.57
Rooms were described as fine, though some minor comments were made about layout.
Amenities
9.6
Amenities like the fitness center exceed expectations. Some minor amenities could have been better.
Value for Money
7.56
Considered pricey by some guests relative to service and cleanliness.
Food and Beverage
8.61
Breakfast options were appreciated although additional costs were involved.
Overall Experience
8.58
Mixed experiences with significant positive aspects but also notable disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Luxurious Accommodations:

Experience luxury at its finest at San Francisco Marriott Marquis, located next to the Moscone Convention Center. The stylish interior of our rooms, equipped with flat-screen TVs, air-conditioning, and city views, ensures a comfortable and upscale stay.

Convenient Facilities:

Stay on top of your fitness routine at our on-site fitness center. Whether you're in town for business at the convention center or exploring nearby attractions like the San Francisco Museum of Modern Art and Union Square, our hotel offers the perfect location for all your needs.

Delicious Dining Options:

Start your day right with a visit to B55 Craft House and Kitchen for a delicious breakfast. With convenient facilities, luxurious accommodations, and delectable dining options, San Francisco Marriott Marquis is your ideal choice for a memorable stay in the heart of downtown San Francisco.

Important information:

Please note: When breakfast is included in your meal plan, it will be provided in B55 Craft House and Kitchen for 2 adults and 2 children under 12 years old are registered in the same room. All further guests are subject to additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount.

Our daily destination fee includes: $25 USD Daily Food & Beverage Credit*, 2 Dynamic Stainless Steel Water Bottles, 2 hour bike rental (once per stay), 2 Round trip Cable Car Tickets (once per stay), Daily Enhanced High Speed Internet Access. Please visit our Front Desk in the lobby for more information about these items/experiences. *Food and Beverage credit is not cumulative and cannot be accumulated for multi-day stays (credit applies to room charges only.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 91.20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1245 reviews
Cleanliness: 6.61
Service: 8.08
Location: 9.62
Room Quality: 8.57
Amenities: 9.6
Value for Money: 7.56
Food and Beverage: 8.61
Overall Experience: 8.58
R
Relax09429462088 • Business • London, England
6
Ok but not worth the money
Pros:

Great location nice staff but few minor issues, daily housekeeping requested and not provided, windows extremely dirty, toiletries empty on arrival. Much better hotels in San Francisco that at least manage to get the basics right

2026-01-29 • via Tripadvisor
J
Johanna • couple • us
9
Stay as long as possible, but don’t drive there.
Pros:

Room, amenities, bed, view were impeccable!

Cons:

Parked across the street because the parking fee is ridiculous! Trying to find a way to drive into the front part of the hotel feels like walking into a death trap. I’ll just uber in next time.

2026-01-21 • via Nuitee
G
Guil • family_with_children • us
8
2026-01-21 • via Nuitee
M
Marco • couple • us
9
2026-01-20 • via Nuitee
A
Anthony • couple • us
10
2026-01-19 • via Nuitee
R
Rajinder • family_with_children • us
9
2026-01-19 • via Nuitee
X
Xiujun • solo_traveller • cn
9
2026-01-19 • via Nuitee
D
Diane • couple • us
5
It was decent , I liked the hotel just not having to pay EXTRA MONEY FOR PARKING when it should be included at the hotel
Pros:

I liked how the hotel was clean from inside and smelled very good.

Cons:

I don’t like how people already pay a good amount of money for the stay and we still had to pay EXTRA for parking this hotel has 0 parking unless it’s valet parking and for people who have big cars like us the charge for valet was 200 a night which is ridiculous. This hotel should have a parking lot for all of its guest . Not just valet parking .

2026-01-19 • via Nuitee
M
Maria • extended_group • us
10
Every thing was wonderful.
2026-01-19 • via Nuitee
T
Timothy • couple • us
1
I rather sleep on the streets before I ever book with them again.
Pros:

Absolutely nothing

Cons:

Filthy dirty room and the manager didn’t care

2026-01-19 • via Nuitee
A
Anthony • couple • us
10
2026-01-19 • via Nuitee
R
Rosemarie • couple • us
7
Location was good, extra fees not advertised on Booking.com are resented.
Pros:

The location was good as we were able to walk to the Giant's game and to SFMOMA. The room was fine. It was an average room that you would expect if you were staying at a chain hotel.

Cons:

I booked through Booking.com and was given a rate inclusive of taxes and resort fees. When checking in, the front desk added a required $30 "hotel food and beverage credit" to our room rate and said we could spend $20 of it a the hotel restaurants. The prices at the in-hotel "Grag & Go-Mission St. Pantry" were high- $9 yogurt, $12 sparkling water, $10 still water. So the $20 didn't go far.
Additionally, if you want "enhanced wifi" the hotel charges $19.95/day
Valet parking is $95/day. I recommend parking across the street from the hotel instead. We paid $35 for overnight parking.

2026-01-19 • via Nuitee
M
Michael • family_with_children • at
9
2026-01-19 • via Nuitee
A
Audrey • solo_traveller • us
4
Cons:

No room service.

2026-01-18 • via Nuitee
K
Karen • couple • us
10
2026-01-15 • via Nuitee
J
Joao • solo_traveller • br
10
2026-01-14 • via Nuitee
2
262sureshg • Family • Chandigarh
10
solid sf stay
Pros:

The property's nice, location's a standout - super convenient! 👍 Value for money, I'd say. One thing though - the restaurant could be better.

The food shop near reception is a lifesaver, got everything for breakfast and more. Plus, it's super connected to all the viewpoints 🚀

Overall, a solid choice for SF!

2026-01-13 • via Tripadvisor
N
Norm • couple • us
10
Pros:

Location

2026-01-10 • via Nuitee
A
Anthony • couple • us
10
2026-01-03 • via Nuitee
B
Breanna • couple • us
10
2025-12-29 • via Nuitee