Holiday Inn Express Arlington Interstate 20 Parks Mall by IHG

Hotels
•
Holiday Inn Express
8.2 (722 reviews)
1721 Pleasant Place , Arlington , US
+1 817-784-8750

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cleanliness
Cons:
Inconsistent room quality
Limited amenities
Service issues at check out

Categories

Cleanliness
8.09
The cleanliness of the hotel was frequently mentioned positively, though there were concerns about room cleanliness.
Service
8.56
Staff was frequently praised for their friendliness and assistance.
Location
8.6
The hotel was described as close to various conveniences and attractions.
Room Quality
8.05
Rooms were deemed nice and comfortable, with some comments on them being dated.
Amenities
7.58
Limited amenities were noted, particularly about the pool being closed.
Value for Money
8.04
Value perceptions varied; some felt the breakfast could be better.
Food and Beverage
8.59
The breakfast was often highlighted positively, though some wished for more variety.
Overall Experience
8.06
Overall experiences were generally positive, though not without some consistent concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Modern Rooms with Free Wi-Fi
The Parks Mall Arlington Holiday Inn Express offers modern rooms adorned with stylish green accents and elegant dark hardwood furniture. Stay connected with complimentary Wi-Fi and unwind while watching your favorite shows on the flat-screen TV. Enjoy the convenience of having a microwave and refrigerator in your room for quick snacks.

Relaxing Outdoor Pool and Hot Tub
Indulge in relaxation at the hotel's large outdoor pool and hot tub, perfect for unwinding after a day of exploring Arlington. Whether you prefer a refreshing swim or a soothing soak, the pool area provides a serene escape for guests to enjoy during their stay.

Convenient Location and Nearby Attractions
Conveniently situated near Interstate 20 and the Parks Mall, this hotel is just a short drive away from downtown Arlington and popular attractions like Six Flags Over Texas and Hurricane Harbor Water Park. With easy access to entertainment and shopping options, Holiday Inn Express Arlington I-20 Parks Mall is the ideal choice for your Texas getaway.

Book your stay now at Holiday Inn Express Arlington I-20 Parks Mall for a memorable and comfortable experience in Arlington, Texas.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

8.2
Based on 722 reviews
Cleanliness: 8.09
Service: 8.56
Location: 8.6
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.06
M
Martha • couple • us
9
Cons:

Lighting I. Bathroom. Tooo harsh and bright.

2026-09-14 • via Nuitee
V
Victor • couple • us
9
Very good overall
Pros:

Enjoyed eggs, sausage and cinnamon rolls.

2026-09-10 • via Nuitee
L
Lailanie • couple • us
1
2026-09-09 • via Nuitee
J
Jeffrey • family_with_children • us
10
2026-09-07 • via Nuitee
A
Ana • family_with_children • us
10
2026-09-07 • via Nuitee
D
Dulce • solo_traveller • us
10
2026-09-07 • via Nuitee
T
Terri • solo_traveller • us
8
Pros:

Was very welcoming by the front desk. Breakfast was good, my grandkids came to see me and they had a ball in the pool. Needs a little upgrading but all in all it was a good stay

Cons:

I didn't like that there are no coffee makers in the rooms anymore.

2026-09-06 • via Nuitee
S
Steve Cocanower • solo_traveller • us
9
I'll be back
Pros:

Alll but beds

Cons:

Small bed

2026-09-04 • via Nuitee
H
Huy • couple • us
10
2026-08-31 • via Nuitee
S
Shawnzell • family_with_children • us
6
Cons:

Walk to your room && smells like smoke in Hallway and room

2026-08-31 • via Nuitee
E
Emely • couple • us
10
2026-08-28 • via Nuitee
K
Kara • extended_group • us
10
We enjoyed our stay and will be coming back when we are in town.
Pros:

Its location is great. There are several restaurants around it.
All the hotel staff we encountered was very nice and helpful. The breakfast had so many options and was so good.

2026-08-25 • via Nuitee
K
Kelvin • solo_traveller • us
10
Great
Pros:

Excellent a 10/10

Cons:

The staff and the room

2026-08-22 • via Nuitee
M
Michelle • family_with_children • us
10
Amazing atmosphere, can’t wait to go back!
Pros:

Amazing location!! Stayed two nights for a concert and we had so many food options, activities, and shopping centers nearby. Staff was really nice and checked up on us throughout our stay. We didn’t request housekeeping but if we needed something quick like toilet paper or trash bags they were happy to give us what we needed! Breakfast was nice as well as the little snack area they had by the front desk. If I ever need to stay in Arlington again I’ll definitely be back!

Cons:

Nothing to complain about!

2026-08-21 • via Nuitee
D
Daniela • couple • mx
9
2026-08-18 • via Nuitee
D
Dianne • family_with_children • us
9
it was good
Pros:

good

2026-08-13 • via Nuitee
A
Alejandra • couple • us
10
Pros:

N/A

Cons:

N/A

2026-08-10 • via Nuitee
P
Pequeno • solo_traveller • us
8
Pros:

The price. The sofa bed for my kids

Cons:

To get to swimming pool had to walk around building. No water fountains. Back door and side door wouldn't open with card.

2026-08-09 • via Nuitee
W
Wisdom • solo_traveller • us
8
Pros:

Cleanliness

Cons:

Bed noise and niuse from the floor tiles

2026-08-06 • via Nuitee
H
Hernandez • couple • us
10
2026-08-04 • via Nuitee