Holiday Inn Express Arlington Interstate 20 Parks Mall by IHG

Hotels
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Holiday Inn Express
8.2 (677 reviews)
1721 Pleasant Place , Arlington , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cleanliness
Cons:
Inconsistent room quality
Limited amenities
Service issues at check out

Categories

Cleanliness
8.09
The cleanliness of the hotel was frequently mentioned positively, though there were concerns about room cleanliness.
Service
8.56
Staff was frequently praised for their friendliness and assistance.
Location
8.6
The hotel was described as close to various conveniences and attractions.
Room Quality
8.05
Rooms were deemed nice and comfortable, with some comments on them being dated.
Amenities
7.58
Limited amenities were noted, particularly about the pool being closed.
Value for Money
8.04
Value perceptions varied; some felt the breakfast could be better.
Food and Beverage
8.59
The breakfast was often highlighted positively, though some wished for more variety.
Overall Experience
8.06
Overall experiences were generally positive, though not without some consistent concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Modern Rooms with Free Wi-Fi
The Parks Mall Arlington Holiday Inn Express offers modern rooms adorned with stylish green accents and elegant dark hardwood furniture. Stay connected with complimentary Wi-Fi and unwind while watching your favorite shows on the flat-screen TV. Enjoy the convenience of having a microwave and refrigerator in your room for quick snacks.

Relaxing Outdoor Pool and Hot Tub
Indulge in relaxation at the hotel's large outdoor pool and hot tub, perfect for unwinding after a day of exploring Arlington. Whether you prefer a refreshing swim or a soothing soak, the pool area provides a serene escape for guests to enjoy during their stay.

Convenient Location and Nearby Attractions
Conveniently situated near Interstate 20 and the Parks Mall, this hotel is just a short drive away from downtown Arlington and popular attractions like Six Flags Over Texas and Hurricane Harbor Water Park. With easy access to entertainment and shopping options, Holiday Inn Express Arlington I-20 Parks Mall is the ideal choice for your Texas getaway.

Book your stay now at Holiday Inn Express Arlington I-20 Parks Mall for a memorable and comfortable experience in Arlington, Texas.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 677 reviews
Cleanliness: 8.09
Service: 8.56
Location: 8.6
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.06
N
NİLAY • couple • tr
5
Keyifli değildi.
Pros:

Beğendiğim birşey olmadı.

Cons:

Öncelikle ilk check in yaptığımız da bizimle ilgilenen personel kabaydı. Oda geniş ancak yatak çok yumuşak ve rahatsız ediciydi. Kahvaltı çok zayıftı.

2026-04-14 • via Nuitee
J
Janet Payne • solo_traveller • us
2
Cons:

Again they're was arguing and loud cursing in the hall was. No light in the desk lamp and the phone did not work.

2026-04-13 • via Nuitee
W
Wesley • family_with_children • us
7
2026-04-09 • via Nuitee
L
Lucas • family_with_children • us
4
2026-04-05 • via Nuitee
S
Stephanie • family_with_children • us
9
Comfortable and clean room with delicious breakfast!
Pros:

The breakfast was great, the cleaning staff was great, very comfortable beds.

Cons:

I wish they had the pool and hot tub open, it was plenty warm enough to use it.

2026-03-31 • via Nuitee
T
Tawanna • family_with_children • us
9
Safe comfortable clean
Pros:

The comfort safety cleanliness

Cons:

No complaints

2026-03-30 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

comport, cleanliness, etc

Cons:

I have stayed at this hotel numerous times. The TV was not sufficient regarding the ability to locate the local channels (i.e.) ABC, CBS, NBC, and various other channels. It started with 12-1, 12-2, etc. including up to 99.3. I was told at the front office that there are issues with the new TV's

2026-03-30 • via Nuitee
J
Jadie • extended_group • us
10
2026-03-25 • via Nuitee
T
Thair • family_with_children • us
8
2026-03-15 • via Nuitee
J
Joseph • family_with_children • us
9
2026-03-14 • via Nuitee
B
Brian • solo_traveller • us
8
2026-03-12 • via Nuitee
C
Carolyn • couple • us
8
Quiet property and good beds.
Pros:

Breakfast was well supplied and had eggs, sausage, bagels, toast, juice, pancakes and great coffee

Cons:

prefer Fox News on the TV

2026-03-09 • via Nuitee
J
Jeff • solo_traveller • us
6
Pros:

Beds were comfortable.

Cons:

Toilet float in room was broken and would not fill automatically. Elevator made a scraping noise when in movement. Device charging outlets in room were in poor condition or did not work

2026-03-05 • via Nuitee
R
Rogelio • family_with_children • us
10
Pros:

Lmuerso

Cons:

La alberca no estaba en serbisio

2026-03-02 • via Nuitee
F
Fred • family_with_children • us
10
Pros:

Great breakfast

2026-03-01 • via Nuitee
S
Stephen • couple • us
10
2026-02-27 • via Nuitee
T
Tiefa • family_with_children • us
10
Pros:

The comfort cleanliness and attentive and helpful desk staff

Cons:

Booking didn't have my reservation set

2026-02-25 • via Nuitee
G
Garrett • family_with_children • us
4
Disappointed, never again.
Pros:

Clean and smelled good

Cons:

We had 4 people in 2 bed hotel for 3 days and 2 nights. On day 2, we asked the night manager for extra bath towels. We were told in order to get new towels, we had to turn in the dirty towels to the front desk. I have never had to bring dirty towels to receive more clean ones-and I travel for work and stay in a LOT of hotel… never seen anything like it. Very disappointed. Not to mention the dogs outside barking all night keeping us up half the night. The beds in 128 were awful… woke up sore and achy. Sleeping in the bed made it feel like a hole we all sank into-like sleeping on an air mattress. It would take over 20 mins of running the hot water to get hot water. Highly disappointed and won’t revisit this location.

2026-02-22 • via Nuitee
A
Anna • family_with_children • us
10
2026-01-31 • via Nuitee
A
Albert • solo_traveller • us
9
2026-01-30 • via Nuitee