Holiday Inn Ipswich by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (2593 reviews)
London Road , Ipswich , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable room
Cons:
Cleanliness issues
Maintenance required
Limited food options

Categories

Cleanliness
7.08
Some reviews indicated cleanliness issues, particularly with the bedroom and pool area.
Service
9.05
Many guests praised the friendly and accommodating staff, contributing positively to the service rating.
Location
8.59
Guests appreciated the location, with many noting its proximity to amenities.
Room Quality
7.54
Rooms had mixed reviews; some were comfortable while others were considered small or with maintenance issues.
Amenities
8.07
Pool and overall amenities received mixed feedback, with some mentioning the need for updates.
Value for Money
8.03
General sentiment indicates reasonable value for services provided, though some criticisms were noted.
Food and Beverage
7.58
Several reviews mentioned the dining options were limited or had issues, especially with breakfast and dinner.
Overall Experience
8.05
Overall positive experience noted by many, with willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:17

Property Description

Convenient Location
Located just a short distance from Ipswich city centre, Holiday Inn Ipswich offers easy access to key attractions such as Portman Road.

Luxurious Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with a fridge and TV. Unwind in the indoor swimming pool, spa, sauna, steam room, and gym available on-site.

Diverse Facilities
From a 24-hour front desk to a full-service restaurant, bar, and lounge, our hotel caters to all your needs. With 4 meeting rooms available, it's perfect for both leisure and business travelers.

Ready to experience a blend of relaxation and top-notch service? Book your stay at Holiday Inn Ipswich today!

Important information:

Children under the age of 13 are provided with breakfast for free. Free lunch and dinner can be taken from the children's menu when at least 1 main course is ordered from a full-price fixed menu, or from the normal menu.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NWI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 2593 reviews
Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
L
Lorraine • solo_traveller • gb
10
Pros:

Everything, the staff were all extremely helpful and the service was excellent. Our room was clean and comfortable and both dinner and breakfast was an enjoyable experience

2026-05-16 • via Nuitee
W
William • solo_traveller • gb
8
2026-05-16 • via Nuitee
A
andrena • couple • gb
9
Fine for one night
Pros:

Place easy to find and plenty parking if you drive there. Staff were all friendly. Meal deal was pretty good value in my opinion. Did not use any leisure facilities, but swimming pool was closed when we arrived

Cons:

Room was very small to be called a double

2026-05-15 • via Nuitee
L
Lindsay • solo_traveller • gb
9
Pros:

Great check in, really friendly staff
The pool, it was nice and quiet

Cons:

The bathroom was very small - difficult to close the door when in the bathroom
The mattress was quite soft and seemed to be slightly smaller than the bed base

It would be helpful to let guests know they need £1 for lockers at the pool

2026-05-14 • via Nuitee
J
Jane • couple • gb
7
Staff were great, the hotel was comfortable and great for dogs. Breakfast was lovely and the swimming pool an added bonu
Pros:

Location was good, near a lovely park so great for dog walking!

Cons:

The cleanliness of the room wasn’t great. Was dusty, glasses from previous guest left outside the door when we arrived and dirty clothes left in the room.

2026-05-13 • via Nuitee
W
Warner • solo_traveller • gb
8
Pros:

It was a very comfortable, clean room, the breakfast was very nice, so much choice. The staff were polite and helpful.

Cons:

On the down side....my room got very cold at night and I couldn't get the heating to go up any higher.. I should have asked reception really but I just used another cover. The bath very slightly leaked out the plug, ,(didn't quite fit) and the water wasn't that hot. But it was sufficient enough. The TV was old skool!!! Lol Literally 4-5 channels, sound was rubbish. Luckily I don't watch TV I only tried it to put some music on.

2026-05-11 • via Nuitee
P
Paul • solo_traveller • gb
10
Pros:

Friendliness of the staff

2026-05-10 • via Nuitee
S
Sophie • couple • gb
10
Pros:

Friendly
Comfortable

2026-05-10 • via Nuitee
N
Nicola • extended_group • gb
8
Great short stay!
Pros:

Comfortable room and breakfast was nice.

2026-05-05 • via Nuitee
R
Rugiatu • couple • gb
9
Pros:

The location was quite and creates a peaceful atmosphere

Cons:

The food menu was limited I wanted more variety.

2026-05-04 • via Nuitee
S
Shahzad • solo_traveller • gb
10
Pros:

I was booked for jacuzzi bath but Unfortunately jacuzzi bath not working part of this everything was nice thank you

Cons:

Jacuzzi not working

2026-05-04 • via Nuitee
R
Rachel • family_with_children • gb
9
Family friendly, healthy food option with leisure facilities and friendly staff
Pros:

All the staff are lovely, the food was excellent, and the room had everything we needed

Cons:

Room size but might just have to upgrade next time

2026-05-04 • via Nuitee
C
Cassandra • family_with_children • gb
10
2026-05-04 • via Nuitee
S
STEPHEN • solo_traveller • gb
7
Pros:

The staff were excellent as always,

Cons:

Swimming pool not open AGAIN .
toilet didn't flush
Room was cold , heating didn't work

2026-05-02 • via Nuitee
M
Marcin • solo_traveller • pl
9
2026-04-30 • via Nuitee
K
Katarzyna • solo_traveller • gb
10
2026-04-25 • via Nuitee
P
Paula • family_with_children • gb
10
Pros:

Friendly staff, clean, comfortable, facilities, dog friendly and good location

Cons:

N/a

2026-04-25 • via Nuitee
R
Rugiatu • solo_traveller • gb
7
2026-04-25 • via Nuitee
N
Nick • couple • gb
8
2026-04-20 • via Nuitee
S
Sandra • couple • ie
10
Amazing
Pros:

Location

Cons:

No complaints

2026-04-20 • via Nuitee