Hotel Palazzo Giancola

Hotels
8.7 (397 reviews)
piazza della costituzione 3 , San Severo , it

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Comfortable beds
Cons:
Limited parking
Breakfast variety could improve
Noise from outside can be heard in rooms

Categories

Cleanliness
8.68
Mixed sentiments with general praise for room cleanliness.
Service
8.95
Positive feedback regarding staff friendliness and helpfulness.
Location
8.79
Well-received for its strategic location near the train station.
Room Quality
8.64
General satisfaction with room comfort, with some issues noted.
Amenities
8.57
Standard amenities, some reviews indicated areas of improvement.
Value for Money
8.63
Considered reasonable for the quality of service and facilities.
Food and Beverage
8.48
Mixed reviews on breakfast variety and quality.
Overall Experience
8.85
Overall positive experience with a few suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:58

Property Description

Luxurious Accommodation

Hotel Palazzo Giancola offers a luxurious stay in San Severo with air-conditioned rooms featuring free WiFi and modern amenities. Each room comes with a private bathroom, desk, flat-screen TV, and a hairdryer for your comfort.

Culinary Delights

Indulge in the flavors of Italy at the on-site restaurant, where a variety of Italian dishes are served. Special dietary needs are catered to with vegetarian, dairy-free, and gluten-free options available upon request.

Exceptional Services

Enjoy a seamless stay with airport transfers and a car rental service provided by the hotel. The multilingual staff, fluent in English and Italian, are dedicated to assisting you throughout your visit.

Experience luxury and convenience at Hotel Palazzo Giancola.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 12 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 397 reviews
Cleanliness: 8.68
Service: 8.95
Location: 8.79
Room Quality: 8.64
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 8.48
Overall Experience: 8.85
C
cosimo couple it
10
Pros:

Piacevole soggiorno con personale al top👍Posizione centralissima.

2026-03-31 via Nuitee
M
marco solo_traveller it
7
2026-03-26 via Nuitee
A
Antonietta solo_traveller it
9
Pros:

Ottimo

2026-03-23 via Nuitee
D
Dominique couple fr
7
2026-03-21 via Nuitee
P
Pierfrancesco solo_traveller it
10
ottimo
Pros:

Personale gentilissimo, camera pulitissima e quasi del tutto insonorizzata. Veramente una bella esperienza.

Cons:

Niente, va benissimo così.

2026-03-01 via Nuitee
J
Jean-Michel extended_group fr
10
2026-02-28 via Nuitee
A
Antonietta solo_traveller it
9
Pros:

Tutto ottimo

2026-02-23 via Nuitee
C
cosimo couple it
10
Consiglio a tutti i turisti nel Gargano una sosta in questo relais con un’ottima colazione 👍
Pros:

Camere belle e finalmente ampie dinanzi alla stazione ferroviaria 👍

2026-02-23 via Nuitee
S
Samantha couple it
10
2026-02-12 via Nuitee
L
Luigi solo_traveller it
8
2026-01-27 via Nuitee
A
Antonietta solo_traveller it
8
Pros:

Ottimo tutto

Cons:

Migliore gestione della temperatura in camera

2026-01-26 via Nuitee
J
Jonathan solo_traveller gb
8
A great choice, particularly for train travellers
Pros:

Hotel directly by the station and so convenient for rail travellers. Room was simple but comfortable overlooking station piazza. Welcoming and helpful staff.I was leaving early and had time only for a cappuccino and cornetto for breakfast which were fine.

Cons:

Nothing. It was fine for an overnight stopover.

2026-01-22 via Nuitee
N
NAZARIO couple it
9
Pros:

Ottima e varia la colazione - Comodissimi i letti- Molto spaziosa la camera e il bagno : Riposo assicurato

2026-01-19 via Nuitee
M
Mara extended_group it
6
2026-01-19 via Nuitee
C
Cinzia family_with_children it
10
2026-01-19 via Nuitee
L
Luigi Andrea solo_traveller it
8
2026-01-19 via Nuitee
B
bernard couple fr
9
A refaire
Pros:

Tres bien

2026-01-15 via Nuitee
M
Marco solo_traveller it
9
tutto bene
Pros:

Struttura pulita.
Personale cordiale e preparato.
Posizione strategica di fianco alla stazione, ma anche molto vicina al centro storico (10 min a piedi)
Colazione a buffet ,che comprende dolce e salato.

Cons:

Nulla

2026-01-11 via Nuitee
G
giuseppe solo_traveller it
10
2026-01-08 via Nuitee
F
Francesco couple it
8
Pros:

La disponibilità dello staff

2026-01-05 via Nuitee