Embassy Suites by Hilton Kansas City International Airport

Hotels
•
Embassy Suites Hotels
8 (666 reviews)
7640 Northwest Tiffany Springs Parkway , Kansas City , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great staff
Good atmosphere
Delicious breakfast
Cons:
Dirty rooms
Paying for parking
Issues with hot water

Categories

Cleanliness
6.39
Multiple mentions of dirty rooms and wet floors.
Service
9.36
Great customer service from staff, particularly front desk and housekeeping.
Location
8.4
Nice area with convenient access, although could be better.
Room Quality
7.85
Rooms generally clean but issues with some rooms mentioned.
Amenities
8.38
Good amenities but the pool was small.
Value for Money
7.84
Charging for parking was unexpected.
Food and Beverage
7.39
Breakfast had positive notes but overall mixed reviews.
Overall Experience
8.36
Generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 11:56

Property Description

Spacious All-Suite Accommodations
Experience comfort and convenience at the Embassy Suites by Hilton Kansas City International Airport, where every guest can enjoy spacious suites with separate living and sleeping areas, along with handy amenities like microwaves and refrigerators.

Complimentary Breakfast and Evening Reception
Start your day right with a delicious cooked-to-order breakfast, on the house for all guests. In the evenings, unwind at the free daily reception. These complimentary offerings add extra value to your stay, making it even more enjoyable.

Prime Location Near Major Attractions
Conveniently located near the Zona Rosa Shopping and Entertainment District, Kansas Motor Speedway, and the Convention Center, this hotel is perfect for both leisure and business travelers. With corporate offices nearby, it's an ideal choice for business trips as well.

Book your stay at the Embassy Suites by Hilton Kansas City International Airport now and enjoy a delightful and convenient hotel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 666 reviews
Cleanliness: 6.39
Service: 9.36
Location: 8.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 8.36
J
Jordyn • couple • us
9
2026-05-21 • via Nuitee
C
Christopher • solo_traveller • us
6
Cons:

For the price it was okay. One elevator out of three was down. The top bed comforter had something black on it in a couple spots, the sheets looked okay. And, unfortunately a local homeless gentleman got in and committed suicide by jumping off the top floor in the atrium below.

2026-05-21 • via Nuitee
G
Gary • solo_traveller • us
10
Pros:

We love embassy suites. The only hotel we use

2026-05-15 • via Nuitee
R
rls29650 • Business
2
Avoid if you can - totally subpar
Pros:

Doesn’t even have the basics a guest would expect. No shampoo, no hair dryer. Phone on the bedside table didn’t work and they couldn’t bother to answer when I called the main line from my cell phone. Refrigerator so loud you think you’re still at the airport on the runway. Hilton just keeps getting worse no matter which brand you choose.

2026-05-14 • via Tripadvisor
C
carlagZ8569PC • Business
6
Positives and Negatives as with Anything
Pros:

There were negatives and positives of this hotel. We were there for a safety convention, so there were quite a few people. The hotel is definitely old, and there are some much needed updates. In our room (which was supposed to be an upgrade), the curtains on both the hallway window and the exterior window had problems. The hallway, we were able to get to close, but the exterior was a much bigger problem. We had to ask the hotel twice about this window (west side of the building so picture the sun in your eyes in bed). The curtains were too short to close all the way. You close one side, the other opened. We were told they didn't have any other curtains to fix it and were going to leave. They finally got a ladder and hung a blanket up on the rod after WE suggested the fix.

The positives: The breakfast was good when they had the guy running the griddle. He was a true griddle master. The event rooms were close to everything so that was handy. The best part, John, who was part of the meeting room staff was a true rock star. That man worked his tail off to make sure the rooms were set as we needed them.

2026-05-12 • via Tripadvisor
H
Helton • extended_group • us
10
Staff was amazing. The hotel was clean and rooms cozy.
Pros:

The location was nice.
The beds were comfortable.

Cons:

NA

2026-05-11 • via Nuitee
R
ROBERT • solo_traveller • it
9
2026-05-04 • via Nuitee
K
Kameie • couple • us
6
2026-05-04 • via Nuitee
T
Traci • couple • us
8
Nice place to stay, but parents let their children run wild
Pros:

Comfortable and great staff

Cons:

Kids running loose throughout the hotel

2026-05-01 • via Nuitee
E
Elizabeth • family_with_children • us
9
2026-04-28 • via Nuitee
J
Jessica • couple • us
10
2026-04-26 • via Nuitee
N
Norman • couple • us
8
2026-04-23 • via Nuitee
M
Mayra • family_with_children • us
7
2026-04-16 • via Nuitee
M
Michael • family_with_children • us
2
It sucked.
Pros:

Not much

Cons:

It took forever to check in because only one person at the desk. The room was dirty, the pool area was dirty, the tables in the lobby were dirty. It was just bad overall.

2026-04-04 • via Nuitee
S
Sara • couple • us
5
Pros:

Easily accessible staff was friendly

Cons:

Felt like our room wasn’t cleaned before we arrived, the furniture was pushed around, we found hair styling products in the sheets, and our bathroom had no hand soap no bar soap.

2026-04-02 • via Nuitee
M
Michelle • family_with_children • us
10
If you’re looking for a warm, wonderful Kansas City visit, BOOK IT!
Pros:

My absolute favorite thing about this property is the staff, by far!! They are beyond amazing and accommodating. My son is Autistic and nonverbal and absolutely loves the pool, happy hour is an AMAZING perk, however I’ve never gone, but it always looks so fun! The atmosphere is just laid back but I feel extremely safe with both of my children. My daughter was in a head on semi collision and has a TBI/Epilepsy/Bradycardia so we frequent the area often to go to KU. It’s definitely worth the drive. Breakfast is amazing, the chef is just the sweetest gentleman. I absolutely love the school program they sponsor and LOVE when I’m actually greeted by the housekeeping staff or a staff member offers me fun facts about KC! We need more places like this is the world.

Cons:

I honestly can’t lie, one time we came and the chef was off and the ladies working were pretty rude. I really don’t like admitting that.

2026-04-02 • via Nuitee
M
malea • family_with_children • us
10
2026-03-23 • via Nuitee
C
Carla • family_with_children • us
9
Enjoyed it!
Pros:

The breakfast was amazing!

Cons:

I really can’t think of anything

2026-03-21 • via Nuitee
J
Jaeger • family_with_children • us
3
Disappointing and not anywhere near the quality of an Embassy Suites.
Cons:

The service was terrible. Our room lacked linens for the fold out bed and only had 3 towels. Every morning, we had to wait for plates at breakfast and they were always out of half the food options, milk, and juice. When we asked for more plates, the staff always rude and slow. Then they only brought out 2 dozen plates at a time. Tables were left unbussed, so you had to clear them if you wanted to eat. Our room was never serviced. We were gone from 10 to 4:30 and discovered housekeeping never came. We called the front desk 3 separate times and finally by 6 pm they had someone come to vacuum and get our trash but still would not service our room. When we asked for new towels (we had used the same ones for 2 days), we were told they didn't have any because the hotel was fully booked. They stated this is also why housekeeping never made it to our room. We went to the pool to free up our room to be vacuumed and discovered no towels in the pool. I went to tell the front desk and they gave me 5 regular towels (I thought they were out of regular towels) and when I complained about the quality of our stay, they didn't even apologize but just looked at me wide-eyed and blinked. We opted to stay in a Pure Room when we checked in. These rooms are supposed to be hypoallergenic. While packing to leave, I discovered black mold surrounding our window. When we complained, again staff did not apologize or explain what they would do to fix this. The did comp us one night's stay, but I find this in adequate since we were exposed to black mold during our stay and experienced inadequate service our entire stay. I tried to contact corporate to complain, but got shunted back to the property where the individual who called me loyalty for not speak the entire call. When shared disappointment in feeling like the hotel really didn't care about any of our concerns, the person on the phone still didn't apologize.

2026-03-21 • via Nuitee
S
spade7 • Business • Washington DC, District of Columbia
10
Some looks may be deceiving
Pros:

Yes, the furnishings are dated and a little worn. But two things stand out here: despite the datedness, it was clean and kept clean; and Alex at the front desk is the best hotel employee I’ve encountered in years over hundreds of hotel nights. Went above and beyond to make me welcome on arrival and during the stay.

I have stayed at the neighboring (and co-owned) Homewood Suites multiple times and found it average at best. But Embassy here is a solid 4.5+, and could be one of the best in the country with a little interior refresh. Looking forward to a return visit.

2026-03-20 • via Tripadvisor