Hotel Terminus Puigcerdà

Hotels
•
Independent
8.4 (47 reviews)
Plaça de l'Estació, 1, Puigcerda, 17520 , Puigcerda , ES
+34 972 88 02 12

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Facilities

Free WiFi
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Downhill skiing nearby
Cross-country skiing nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Good location (near train station, easy access to city)
Clean and comfortable rooms, some renovated
Easy parking and free parking mentioned
Good value for money
Free Wi‑Fi noted
Cons:
Reception/late check-in issues (reception closed early; one report of being left outside)
Breakfast not always included and limited/poor healthy options
Noise / poor sound insulation in some rooms
Cleaning could be more thorough for some guests
No dinner service / limited F&B options

Categories

Cleanliness
8
Several guests explicitly praised the hotel as 'limpio' / clean and 'Limpio y comodidad', though a few reviews requested deeper or more thorough cleaning. Overall generally clean with occasional remarks about needing more intensive cleaning.
Service
9
Many comments highlight very friendly and attentive staff (names and multiple positive mentions, e.g., 'Marta la recepcionista majisima', 'amabilidad del personal', 'personal molt amable'). However there is at least one serious negative incident about reception closing and failed late check-in which is noted but outweighed by frequent praise.
Location
8.9
Multiple reviews praise the location (near train station, easy to find, good access to city via funicular/ascensor, easy parking). A few guests reported noise issues and poor sound insulation affecting rooms at night/early morning.
Room Quality
8.2
Rooms are described as comfortable, renovated and practical ('Chambre rénovée', 'muy cómodo', 'bon accueil, chambre au top'), with occasional notes about small room size or older heating controls.
Amenities
7.5
Amenities are mixed: free Wi‑Fi and parking are noted positively, but breakfast was often not included, the bar offering breakfast was described as limited/unhealthy by some, and there is no dinner service in some cases; also reception hours/late check-in process caused a major issue for at least one guest.
Value for Money
8.8
Many guests explicitly comment on good or excellent value ('relación calidad precio excelente', 'Bueno, bonito y barato', 'Excellent rapport qualité-prix'), indicating strong perceived value.
Food and Beverage
7.8
Mixed feedback: some positive mentions of croissants and an on-site café/restaurant and nearby eateries, but criticisms about limited/unsuitable breakfast options and the bar not offering a varied or healthy selection.
Overall Experience
9
The majority of reviews are positive and recommend the hotel (clean, comfortable, good staff, good value), though a few serious negatives (notably reception/late-check-in failure and some noise/cleaning issues) temper the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-01 23:02

Property Description

Experience the ultimate mountain getaway at Hotel Terminus Puigcerdà, where adventure meets comfort in the heart of the Pyrenees.

Ski-in/Ski-out Access
Hit the slopes and return to the hotel with our convenient ski-in/ski-out access. Enjoy seamless skiing experiences right at your doorstep, perfect for winter sports enthusiasts.

Dining Delights
Savor delightful meals at our on-site restaurant or grab a quick snack at our snack bar/deli. Wind down your day with a refreshing drink at the cozy bar/lounge, making each evening unique.

Comfortable Accommodations
Retreat to one of our 24 modern guestrooms, equipped with flat-screen TVs and complimentary Wi-Fi. Relax in privacy with en-suite bathrooms featuring quality toiletries, ensuring a rejuvenating stay.

Don't miss out on this alpine paradise—book your stay at Hotel Terminus Puigcerdà today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.4
Based on 47 reviews
Cleanliness: 8
Service: 9
Location: 8.9
Room Quality: 8.2
Amenities: 7.5
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 9
S
Stanislaw • solo_traveller • de
8
2026-08-06 • via Nuitee
P
Paloma • couple • es
8
2026-08-05 • via Nuitee
E
Elisabeth • solo_traveller • es
8
Bon hotel, a prop de l'estació de tren
Pros:

Habitació àmplia, amb 2 finestres i una finestra al lavabo. Molt nét i còmode.

Cons:

No hi havia aire condicionat, i ara a l'estiu feia calor. Tampoc hi havia cap ventilador. Sort de les finestres, que passava aire. Les piles del comandament a distància no funcionaven.

2026-08-05 • via Nuitee
A
Adriano Bruno • solo_traveller • es
8
2026-08-04 • via Nuitee
G
Gege09 • solo_traveller • fr
9
2026-08-03 • via Nuitee
A
Arleni • solo_traveller • es
9
2026-08-03 • via Nuitee
S
SEGURA • couple • fr
4
Pros:

L’emplacement.

Cons:

Bruit dans les couloirs la nuit et le matin, chambre moyenne.

2026-08-03 • via Nuitee
D
Dania • solo_traveller • nl
7
Acceptable
Pros:

Modern and clean room. Good location.

Cons:

The doors were very thin. I could hear everyone speaking in the hallway. Housekeepers started cleaning in the morning and made a lot of noise in front of my door. I couldn't press the soap bottles, they were locked or something. Had to open the entire bottle. When I turned on the smaller shower head the water just exploded in every direction. No airconditioning in the room. Receptionists were a bit distant. I don't think I would return to this hotel.

2026-08-02 • via Nuitee
V
varda • solo_traveller • il
8
Pros:

מלון נחמד ללילה אחד יש תמורה בעד המחיר

Cons:

בעלת המקום נחמדה ומסבירה פנים

2026-08-02 • via Nuitee
T
Tania • extended_group • es
10
2026-08-02 • via Nuitee
A
Antonio • couple • es
10
2026-08-02 • via Nuitee
P
Pedro • extended_group • es
9
Cons:

Fui en verano y no tiene aire acondicionado, pasé calor, al abrir las ventanas justo en frente habían montado una feria. Mala suerte, ola de calor y feria.

2026-07-25 • via Nuitee
J
Juan • solo_traveller • es
8
Bien
2026-07-25 • via Nuitee
O
Ona • extended_group • es
6
Pros:

Calidad precio muy buena. tiene unas duchas estupendas

Cons:

Ruido de la calle por la noche si duermes con la ventana abierta

2026-07-24 • via Nuitee
B
Bertomeu • solo_traveller • es
10
Muchas gracias por la ayuda
Pros:

La acogida

Cons:

Nada

2026-07-23 • via Nuitee
A
Ana • family_with_children • es
7
2026-07-23 • via Nuitee
J
Jordi • couple • es
8
equilibrada
Pros:

la limpieza, el personal, la cama

Cons:

lo que no me gusto es que no hubiese algo de aire por ejemplo un ventilador de techo porque no solo se viaja cuando hace frio.

2026-07-22 • via Nuitee
C
Celine • extended_group • fr
8
Un bon séjour rien à dire.
Pros:

L’accueil du personnels très sympathique et agréable .chambre correcte et salle de bain propre.
Et un bon petit déjeuner.

2026-07-21 • via Nuitee
M
Maria • couple • es
6
2026-07-21 • via Nuitee
A
Alexander • solo_traveller • es
9
Pros:

Номер небольшой, но чистый и со свежим ремонтом. Хорошие пластиковые окна, которые полностью блокируют шум с улицы.

Cons:

Отсутствие кондиционера. Но для такой цены проживания трудно ждать полного набора удобств.

2026-07-21 • via Nuitee