Tirana International Hotel & Conference Centre

Yes

Terrible rude service, smell of smoke in non-smoking room.
Ended up at the same standard: the hotel advertised everywhere "our own hotel brand new Mercedes transfers to airport foe Euro 20 or Euro 35 return - cash only to driver". Reception staff refused to confirmed that I will be picked up on return for Euro 15... just insisted to pay E 20 first leg.
I booked it and ... I got a Chinese car; too late to protest or change.
Huge groups... ONLY ONE COFFEE MACHINE at brekkie for 15 floors x 20 rooms each worth of customers.
Bad management, poor quality rude at times staff, outdated hotel.
Left after one night, although pre-paid 5 nights. Happier at a boutique non-pretentious hotel.
Worst experience in more than 10 years.

Reception staff were great. The bar experience was not.. Too busy talking amongst themselves to ask us for our orders or to help guide us to a table. After waiting for 15 mins, looked bothered for us breaking up their conversation when we went inside to request beers that we then took out ourselves. Same for when we waited in vain for the bill. We brought back the empty beer bottles purselves. Please apologize to the 4 bar staff for the bother and breaking up their conversations.

Before 7 years was better
Kasaforta nuk punonte television nuk punonte mire Jo pandofle ne pjesa
ku sherbet mengjezi veranda qe mbyllur nuk dukej sushi ……desha te bej rezervim tjeter me dhane cmim 50 % me shume
Jam Momentalisht ne Itali drove hotel me numbet si customer

The air conditioning was terrible, set on an high temperature. We had very uncomfortable sleeps both night we were there. I booked a taxi for the airport the day before leaving. Upon checking out discovered that it had not been ordered. Had to make our own arrangements.

Bathroom was never cleaned thoroughly, mirror was dirty when we came and never cleaned. The room was dirty and the windows had so much debris it was gross. The air conditioning didn’t work, it was so hot. I asked why it didn’t work the cleaning woman said it was always like that. Very disappointed especially because the location is wonderful but staff ( front desk man) and rooms were lazy

My experience at the Tirana International Hotel was overall mixed. The hotel enjoys a perfect location, right in the heart of Tirana, facing the main square, which makes it an excellent base for exploring the city on foot. From that perspective, it truly delivers and has great potential to be a top reference in the capital. However, several aspects of the stay fell short of expectations. The air conditioning in the room was poor and inefficient, making it difficult to rest comfortably, especially during warm days. The bathroom was small, uncomfortable, and far from functional, with outdated fixtures that clearly need renovation. The linens and bedding looked old and worn, which gave a sense of neglect unfit for a hotel of this category. Another major disappointment was the breakfast buffet: the selection was limited, the quality was underwhelming, and the service lacked proper organization. This was particularly frustrating since breakfast is often a highlight for travelers. The staff were polite, but at times seemed overwhelmed and not attentive to detail, which added to the overall impression of inconsistency. It is a shame, because the hotel has history, prestige, and an unbeatable setting that give it a unique charm. With proper investment in modernizing the facilities and raising service standards, the Tirana International Hotel could live up to its potential and truly provide the memorable experience guests expect. For now, it remains a place with an outstanding locatio

Pros: 1) Location - right by the main square. 2) Breakfast was nice, the food and the dining room. 3) Reception area was impressive and the staff the helped with my luggage were very helpful and friendly.
Cons: 1) Air con didn't work in my room. 2) Room smelt of wet carpet. 3) Staff were rude during check in.

I'd stay here again purely for the location but the rooms need upgrading.

In a 4 star hotel like this, you expect certain standards which hotel will have but this place has crossed all limits.
I had issue with cooling in the room, the technician visited twice, during the second time when technician was already there in room, a lady from reception walks in the room without basic courtesy of knocking before entering asks the technician about the issue and tells me that its fine, I asked her that its not fine since I have been in the room for quite a while now and I can't sleep like this to which she rudely says-"We can't do anything, all our rooms have same AC" and walks off the room and even asking the technician to leave. They don't know how to actually attend their guests at all.
During the breakfast, staff doesn't know how to greet, all of them looked like they don't want to serve, and are just standing there for the heck of it. I asked for sliced bread, the guy there said there is loaf, you can cut it.
The worst ever experience yet, there are no amenities, apparently everything is "under-construction". This should be categorised as 2 star and not 4 star.

The biggest issue I had with this hotel was the air conditioning — the room never felt cool enough, it was very humid and uncomfortable. The room we got is old and dusty. Cleaning service is okay, and they do a good job of refilling amenities, but the overall feel is outdated.

I also think the minibar should be replaced. It would be much more useful to keep the fridge and instead provide a water kettle for coffee or tea.

As for the restaurant, I was not impressed. The pasta I ordered was disappointing, and the seafood portion (especially the squid) was far too small and unsatisfying. Honestly, it’s better to eat outside — you’ll find cheaper food with much better quality and portions.

The only real positive about this hotel is its location, right in the center of Tirana. But beyond that, there’s nothing particularly special or memorable about staying here.

We chose this hotel for its unbeatable central location, but sadly, service and comfort did not match the setting. With the exception of one kind and attentive gentleman on the evening shift, most staff seemed indifferent and untrained in hospitality. Our trip was last-minute due to a family emergency, and I needed reliable internet for work. Instead, I was told “we’re under new management” as an excuse for poor Wi-Fi, forcing me to work in the lobby until 2 a.m. local time on confidential matters.
We also booked a double room for our family of four, assuming—like anywhere else in the world—that meant appropriate beds for two adults and two minor children. Instead, the hotel claimed our 13-year-old was “not a minor” under their policy, charged extra, and gave us a room with three single beds. My husband and I had to sleep separately, and our 6-year-old had no proper bed.
It’s heartbreaking that the least welcome I’ve felt in a hotel was here in my birth country. My husband remembers this hotel as the pride of Tirana; now it feels more focused on profit than on guests. The location is great, but I will not return.

Well situated and with good breakfast

Loved my experience!

The staff at reception are so rude and ignorant. They, and the staff throughout the property need training in manners, courtesy and hospitality. The rooms are old and basic. Breakfast is cheap and poor quality. Great location but that’s it. Avoid and spend your money somewhere else.

Really great location, overlooking Skanderbeg Square. Within short walk to lots of restaurants. Hotel is nice, clean

Great place to

Room was standard dull , dated but the view of the skanderberg square from the room and the great location made up for it ..as it is the city centre it was difficult to drive to the entrance when checking in but not as confusing once we figured the route and in off peak hours . Self parking in the basement was convenient too.. breakfast was crowded affair and especially on 1st Jan , most items especially those suited to us vegetarians were empty early morning and not replenished….inspite of this I would recommend.

Centrally located right on the square close to main attractions and restaurants

Front desk was rude. Keeps your passport as “collateral”. Neither of the A/C in our rooms worked and when we let them know they did nothing about it. Rooms felt like saunas. Windows would not stay open to try to let some
Air in. Parking was in a poorly marked garage with no working elevator. Terrible hotel and awful experience

This hotel has got a lot of history (first modern hotel in Albania) and it’s very conveniently located on Skanderbeg Square. There is lots of underground parking, which is free for guests. Overall, it’s been refurbished to a roughly early-2000s standard.

Check-in was rather unusual, as we were asked to leave a passport as surety with reception – we refused and eventually agreed this wouldn’t be necessary. Certainly not a discussion you’d expect to have at a superior international hotel.

Our room on the 8th floor had a view of the Intercontinental Hotel being built right behind the International, which wasn’t great. The room itself was basic, but functional. For some reason we were also given a third foldout bet, which we didn’t need and which took up a lot of space. The HVAC worked fairly well and the room was cool despite the 35C weather outside.

The bathroom was fairly modern and everything worked well. The bathtub/shower was super narrow and awkward to get into and move around. Both the room and bathroom were very clean.

Breakfast was a rather strange and basic buffet, but it did the job. Nice views of the Square, though.

The WiFi was terrible, to the point it was unusable and I used my mobile connection.

We did get a good rate, so would describe the hotel as good value, but would likely not consider staying again.