Hotel Borda Cuernavaca

Hotels
8.1 (1426 reviews)
Chulavista 7 , Cuernavaca , mx

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Ample room size
Friendly staff
Good location
Cons:
Cold water issues
Pool not usable
Limited food options during stay

Categories

Cleanliness
7.6
Some reviews mention cleaning issues and lack of amenities.
Service
8.6
Mixed reviews, but staff were described as friendly in some cases.
Location
8.6
Positive remarks about the location being central and convenient.
Room Quality
8.1
Spacious rooms noted, but some amenities and maintenance were lacking.
Amenities
7.6
Amenities like the pool and restaurant received negative feedback.
Value for Money
8.1
Good value reported, balancing the negative aspects.
Food and Beverage
8.1
Restaurant praised, but some food service was limited.
Overall Experience
8.1
Overall mixed experience with both pros and cons highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:06

Property Description

Luxurious Accommodation
Hotel Borda Cuernavaca, conveniently located just 1 block from Cuernavaca city centre, offers a luxurious stay with air-conditioned suites featuring modern amenities like a safe, flat-screen TV, and private bathrooms with toiletries. Some suites even boast private terraces and spa baths for ultimate relaxation.

Relaxation and Recreation
Unwind by the outdoor pool or indulge in a rejuvenating soak in the hot tub. For those looking to stay active, Cuernavaca Golf Club is just 2 km away.

Convenient Services
Enjoy complimentary WiFi in public areas, on-site dining at the hotel restaurant, and the convenience of 24-hour reception. Plus, rest easy with free covered parking during your stay at Hotel Borda Cuernavaca.

Book your stay now for a truly unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MXN 250 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs MXN 20 per day.

Location

Guest Reviews

8.1
Based on 1426 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.6
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.1
M
María Adriana • family_with_children • mx
8
2026-03-12 • via Nuitee
G
Gabriela • solo_traveller • mx
9
bueno
Pros:

habitación amplia, iluminada, buena ubicación,

Cons:

el wifi no me conectaba o me conectaba y me sacaba se me complico mucho trabajar

2026-03-10 • via Nuitee
D
David • family_with_children • mx
9
Pros:

El personal es muy amable , la estancia estubo bien , cerca de lugares céntricos , un soriana a 3 minutos en auto , todo excelente!
Desayuné en el restaurante y estuvo bien el servicio y los alimentos

Cons:

Que se cobre el lugar de estacionamiento, no es mucho , pero pienso que por ser hotel tiene que tener su estacionamiento para clientes

2026-03-09 • via Nuitee
Z
Zaragoza Hernandez • extended_group • mx
10
Satisfacción
Pros:

La habitación era muy amplia, cómoda y limpia

Cons:

Todo bien

2026-03-07 • via Nuitee
Q
Quintero Morloy • family_with_children • mx
9
Cons:

Había manchas de heces en el inodoro todavía, no se veía a simple vista pero recomiendo estar pendiente :)

2026-03-07 • via Nuitee
J
Jean • family_with_children • us
8
2026-03-06 • via Nuitee
M
MIRELLE • family_with_children • mx
9
Pros:

La habitación muy cómoda

Cons:

La atención del personal de recepción muy mala, no tienen actitud de servicio parece que te hacen un favor al registrarte.

Pésima atención por parte e una Señorita.

El servicio de restaurante excelente 👌

2026-03-05 • via Nuitee
A
Alejandro • family_with_children • mx
9
2026-03-02 • via Nuitee
A
Alvarez • family_with_children • mx
8
Mejoras al hotel
Pros:

Quizás el valet parking

Cons:

Las camas están muy duras, al menos las de la habitación 503 no estaban cómodas. Si bien, tenia balcón, la habitación es muy sencilla, el inmueble es viejo, la tv en momentos parecía tener antena parabólica y no de tv por cable. Pensé que harían la habitación, pero no. Supongo que se les tiene que avisar en recepción, me hubiera gustado que me dijeran eso al inicio. La "cafeteria" que tienen o servicio de botana, es malisimo, entiendo que es un hotel, pero al menos que hubiera surtido en cuanto a galletas. Qué ofrecieran más agua simple.

2026-03-02 • via Nuitee
J
Jose Luis • family_with_children • mx
9
Pros:

La vista y lo céntrico

Cons:

Que no aya muchos canales en tv. Y los controles de la tv no sirven

2026-03-02 • via Nuitee
B
BERNARD • couple • fr
8
2026-03-02 • via Nuitee
D
Diana Cecilia • family_with_children • mx
1
2026-03-01 • via Nuitee
A
Ariadna • family_with_children • mx
8
Pros:

La tina

Cons:

Que pedí 2 habitaciones en una misma reserva y me los dieron en diferentes pisos

2026-02-27 • via Nuitee
A
Amisadai • family_with_children • mx
7
Pros:

La limpieza
Ubicación
Estacionamiento
Vista
Agua caliente

Cons:

Colchón muy duro.
Atención deficiente.

2026-02-13 • via Nuitee
J
Juliet Cruz • solo_traveller • us
8
Pros:

Staff willing and cheerful with any needs.
Safe area to walk in and can see great attractions nearby as well as city centro within 15 mins walk.
Pool clean an large.
Food and drinks always available. Jacuzzi tub was awesome.
Would stay again.

Cons:

Fine place to stay.
Bring walking shoes for the inclines of Centro.

2026-02-10 • via Nuitee
B
Brisa • couple • us
10
I think I said that before it’s just perfect it’s clean very accessible area everybody super kind and helpful
Pros:

It’s in a perfect location. The stuff is very attentive super clean.
It has a little cozy restaurant and swimming pool. I am very impressed. I stay there for almost 20 days. Very, very happy.

2026-01-31 • via Nuitee
K
Kemi Esbeidy • family_with_children • mx
10
2026-01-29 • via Nuitee
M
Martínez Delgado • family_with_children • mx
10
2026-01-29 • via Nuitee
A
Alvarez lozano • couple • mx
7
2026-01-25 • via Nuitee
A
Angel • family_with_children • mx
7
Pros:

La cama muy cómoda y el jacuzzi.

Cons:

Definitivamente el entretenimiento es de lo peor , la pantalla es vieja y carece de canales.
Los pocos canales que tiene algunos se ven mal, otros tienen el audio muy deficiente.

A mi consideración a estas fechas ya sería indispensable contar con una smart tv (algo donde puedas ver aplicaciones vía streaming o de mínimo YouTube).

2026-01-25 • via Nuitee