Sonder at East End

Hotels
Sonder
8.4 (50 reviews)
240 Chicago Avenue , Minneapolis , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Very clean
Great location
Modern apartments
Comfortable bedding
Good value
Cons:
Loud music at the pool
Uncomfortable bed
Poor customer service experience
Moldy shower curtain
Poorly maintained conditions

Categories

Cleanliness
8.8
Most guests praised the cleanliness of the apartments, with only one review mentioning a moldy shower curtain and dirty bedding.
Service
5.5
The service received mixed reviews, with some guests experiencing no issues and one guest having a significantly poor experience.
Location
9.2
The location was highly appreciated by guests, being close to key attractions and amenities.
Room Quality
7
Rooms were generally found to be comfortable and modern, though one guest had issues with a lumpy bed and another with poorly maintained conditions.
Amenities
7.4
Amenities such as the swimming pool and outdoor grill were praised, but one guest reported that the pool had inadequate cleaning and another was disturbed by loud music.
Value for Money
7.6
Many guests felt the apartments were a good value for the money, though one guest felt the price was not reflective of the accommodation's quality.
Food and Beverage
8
While not many guests commented on food and beverages specifically, the proximity to a Starbucks and restaurants was a plus.
Overall Experience
8.4
The majority of guests enjoyed their stay, despite a few isolated complaints, and many indicated a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 20:13

Property Description

Convenient Location
Sonder at East End offers accommodation just 600 metres from the heart of Minneapolis, making it the perfect base for exploring the city's attractions. Situated only 400 metres from the U.S. Bank Stadium, guests can easily access major landmarks and entertainment venues.

Fully Equipped Kitchen
Enjoy the convenience of a fully equipped kitchen in every unit, complete with a dishwasher, oven, microwave, toaster, fridge, stovetop, coffee machine, kettle, and kitchenware. Whether you prefer to whip up a home-cooked meal or simply brew a cup of coffee, everything you need is at your fingertips.

Nearby Attractions
Immerse yourself in the vibrant city life with popular points of interest such as the Minnesota Orchestra, Orpheum Theatre Minneapolis, and St. Anthony Falls just a stone's throw away. Explore the best of Minneapolis right at your doorstep.

Book your stay at Sonder at East End now for a memorable and convenient experience in Minneapolis.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Sonder at East End in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of USD 400 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding the guests stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guests will receive check in details from property management three days prior to arrival. We have Please note, the layout, furniture, and decor of your space may vary from the photos. This Sonder is not intended to be a primary residence. There is no cable. We have provided a Chromecast for streaming. Vacation Rental License Number 374799.

Please note that the seasonal pool is open from Memorial Day to Labor Day.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 50 reviews
Cleanliness: 8.8
Service: 5.5
Location: 9.2
Room Quality: 7
Amenities: 7.4
Value for Money: 7.6
Food and Beverage: 8
Overall Experience: 8.4
S
Sophia
6
Pros:

Loved the room and convenience of the location to the stadium, bars, restaurants, etc. but the bed was the most uncomfortable bed I’ve ever slept on. If you like the firmest mattress in the world, this is the room for you.

2025-01-12 via Nuitee
R
Rachael partner
6
Pros:

Instructions were very clear on where to go and what codes to use. The property has a Trader Joe’s attached which was very useful during our stay. The unit itself could have been cleaned way better. The bathroom was okay how ever the spare bedding had blood on it and was clearly not washed prior to our arrival.

2024-12-19 via Nuitee
S
Sara partner
6
Pros:

Make sure to get the parking paid for ahead of time. There is no parking unless you get paid parking. The code they give you when you book and confirm is for the door at ground level. If you park in the parking garage under the building, the code doesn't work for that door. You have to go up a flight of stairs and to the street. We had to call and talk to a representative to get this information. Check in instructions are very vague. It would be better if they send an email with DETAILED instructions at check in rather than "Here's a code- figure it out"

2024-12-13 via Nuitee
D
Dane partner
6
Pros:

Ill start with the good, good location, large 1 bedroom apartment, the one interaction i had with an employee (via chat) went well and they were helpful and thats about where the good ends.

The bad (its a long list) parking in the hotel garage is $60 for 24hrs (DIA covered parking is $30) that is egregious and down right robbery, the showers have 0 pressure I have litteraly showered in semi trailers at festivals that had 4 times the water pressure. Their was dirty dishes in the dishwasher and old food crumbs and chunks in the utensil drawer 1 frying pan was dirty and the other was so damaged it was unusable. The shower curtain appeared to be dirty and had a odd yellow stain on it that appeared to be urine. The bed sheets felt like cardboard and the bed had a massive hump in the center. The upstairs tenant either weights 500lbs or they were intentionally just stomping around to be rude and not just durring the day i woke up to them at 3 a.m. Their are multiple monitoring devices in the room that were never disclosed (a noise monitor and a vibration motion sensor) which I understanding wanting to protect your investment but it should be openly disclosed to people renting the space. The elevator is very possibly the slowest elevator I have ever had the joy of waiting for and lastly the kitchen table was so loose on the bottom that if you set something heavy on the edge it would try and tip over, the ceiling fan rattled like it was loose

2024-11-08 via Nuitee
E
Eric
10
Pros:

Everything was great as usual but a few things:
There was not a wall plug in for the Chromecast. It was not there when I checked in. Just used my own to run the tv.
Shower curtain is very yellow at the bottoms. May need to replace soon.

2024-11-04 via Nuitee
G
greg family
10
Pros:

Nice quiet place. Great atmosphere. Will be staying again at other locations.

2024-10-26 via Nuitee
K
Kathleen
10
Fine stay
Pros:

The apt was spacious and very comfortable.
The location was excellent.
However, the bathroom smelled very musty.
The tub and shower curtain could use a good cleaning
and this may solve the problem.

2024-10-05 via Nuitee
K
Katie family
10
Pros:

Very spacious, convenient, and well maintained property. Perfect for families or a small group. Check in was quick and we loved the Trader Joe’s downstairs. Would definitely stay here again.

2024-09-26 via Nuitee
V
Vanessa partner
2
Pros:

I paid $80 to leave parking ramp for medicine @3am because of MOLD. This place is a rip off. No tv without app, nobody came to clean up leaking refrigerator and moldy bathroom until Sunday afternoon, i checked in Saturday at 7:30pm and made them aware.

2024-09-25 via Nuitee
F
Fredrick
10
Pros:

It's the best I've ever stayed

2024-09-24 via Nuitee
V
Verified traveler
8
Pros:

Good stay although Streaming on the Tv is not good. Does not stream well. WiFi is not good and couldn’t stream it to tv therefore I couldn’t watch tv. Had a problem with it the last time also.
I had coffee filters this time which was good.

2024-09-24 via Nuitee
T
Tracey
8
Pros:

Property is great with lovely pool and outside seating area. But BEWARE the car parking scam. The suggested onsite car park is a rip off. $60 for over four hours. Go across the street where it’s half the price. The cost took the shine off an otherwise great stay.

2024-09-05 via Nuitee
S
Shelley
6
Pros:

Beds could be much better, shower was cold water every day that we showered even after asking someone to come and look at it.
Great location, close to metro train and grocery store.

2024-09-02 via Nuitee
G
Gina family
10
Pros:

The place was great!! The keyless entry wasn’t smooth…worked on the 3rd try or so, always random as to what would actually work to get the door open. Parking SUCKED!! I mean SUCKED!!! There were 2 spots left open that a bike could squeeze in….RIDICULOUS!!!

2024-08-28 via Nuitee
R
Robert
8
Pros:

Beds need replacement.

2024-08-24 via Nuitee
T
Todd
10
Pros:

I have stayed here twice. This is a really nice property with everything you could want. The perfect stay.

2024-08-23 via Nuitee
T
Tanya
10
Pros:

The property was amazing. All the amenities you could want and in walking distance to parks, restaurants, light rail and the football stadium.

2024-08-20 via Nuitee
M
Michael family_with_children
6
Pros:

Ok

2024-07-10 via Nuitee
B
bruce
10
Pros:

Loved having Trader Joes next door and walking along the river

2024-06-15 via Nuitee
V
Verified traveler
8
Pros:

Everything was great! We stayed with family and small children and it was very spacious versus a hotel room. Location was perfect right next to Trader Joe’s and Starbucks. The only thing missing was a hot tub next to the pool.

2024-06-13 via Nuitee