Vista Suites Near Island and Leconte Convention Center

Hotels
•
SureStay Collection by Best Western
5 (1007 reviews)
2423 Teaster Lane , Pigeon Forge , us

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Uncomfortable bedding
Rude staff reactions

Categories

Cleanliness
3.46
Many reviews mention poor cleanliness, such as dirty rooms and poor maintenance.
Service
7.93
Service generally noted as decent but with some rude staff interactions.
Location
8.47
Great location mentioned positively in several reviews.
Room Quality
4.42
Room quality is criticized due to cleanliness and maintenance issues.
Amenities
4.45
Amenities were present but few complaints about the pool and hot tub.
Value for Money
3.41
Several reviews suggest that the experience does not match the price paid.
Food and Beverage
4.46
Breakfast options were described as limited and unsatisfactory.
Overall Experience
3.43
Multiple reviewers expressed a negative experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:27

Property Description

Convenient Location
Vista Suites Hotel Near Island Drive And Convention Center is ideally situated in Pigeon Forge, just steps away from popular attractions like The Grand Majestic Theater and Country Tonite Theatre.

Relaxation and Wellness
Guests can unwind in the hotel's hot tub, enjoy the convenience of an ATM on-site, and even indulge in spa treatments at the wellness centre.

Diverse Amenities
From a fitness centre for the active traveler to free WiFi throughout the property for connectivity, Vista Suites Hotel ensures a comfortable stay for all guests.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Vista Suites Hotel Near Island Drive And Convention Center now for a memorable getaway.

Important information:

You must show a valid photo ID and credit card upon check-in.

No refunds upon early departure.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5
Based on 1007 reviews
Cleanliness: 3.46
Service: 7.93
Location: 8.47
Room Quality: 4.42
Amenities: 4.45
Value for Money: 3.41
Food and Beverage: 4.46
Overall Experience: 3.43
A
Adam • couple • us
10
2026-01-24 • via Nuitee
C
Cynthia • family_with_children • us
8
Was a fast trip over night
Cons:

The parking

2026-01-23 • via Nuitee
A
Arnsparger • family_with_children • us
10
2026-01-22 • via Nuitee
A
Anthony • couple • us
1
It smelled when you walk through the doors. There was barely any lights on! The room was filthy and had rocahs on the wa
Pros:

There’s was nothing I liked about the property
!

Cons:

I didn’t like anything!

2026-01-20 • via Nuitee
C
Charlina • couple • us
5
Staff was great!
Pros:

Staff was very friendly and helpful. Amend to please us.

Cons:

Hot water didn't work in first room we was in they moved us to another room and microwave didn't work.

2026-01-20 • via Nuitee
C
Chris • couple • us
1
Terrible and disgusting
Pros:

Nothing

Cons:

The breakfast was nasty the pool and hot tub were green. The hot tub wasn’t hot. The railing on the pool to get in the water came apart as I was getting in. The room was full of stink bugs and lady bugs over 20 in total I told the front desk the man didn’t care wouldn’t switch rooms for us or anything paid extra for balcony room it was only on second floor terrible experience I won’t be back!

2026-01-20 • via Nuitee
L
Luis • couple • us
5
Pros:

The location is in a good spot

Cons:

The bathroom and the television weren't working and there was a lot of noise

2026-01-20 • via Nuitee
M
Melissa • couple • us
3
Area was great but I would not book again.
Pros:

It was near all the attractions

Cons:

Room smelled very bad as soon as we walked in and sofa bed was very disgusting and the sofa itself. The indoor pool had a very bad smell when you walk in and it was green as well as outdoor pool.

2026-01-19 • via Nuitee
A
Alicia • family_with_children • us
10
Had the best time!
Pros:

Very accommodating!! Staff was very friendly and helped us out a lot when there was an issue with our booking

2026-01-19 • via Nuitee
M
Melinda • family_with_children • us
10
Nice stuff
Pros:

We stayed in room number 609 very nice beautiful room is standard room. Very good price for the Rode Run. Also, we come again and again we like it Hotel, we like it location breakfast was good fitness center good Hot Tub we use a lot with the indoor swimming pool outdoor swimming pool is closed for the winter ice

Cons:

Outdoor pool is closed for winter

2026-01-19 • via Nuitee
K
Kim • couple • us
5
Pros:

Breakfast nasty. Location fine

Cons:

Breakfast was nasty. Only 1 person getting breakfast ready

2026-01-19 • via Nuitee
P
Paul • couple • us
4
My wife and I stayed one night and she ended up hurting herself on the jacuzzi steps.
Pros:

Located on Parkway

Cons:

No hot water in shower, ice machine on floor not working, bed was hard, and the jacuzzi steps were extremely slippery

2026-01-19 • via Nuitee
K
Kristy • family_with_children • us
3
Pros:

Room was not clean. Sheets were stained.

Cons:

Cleanliness.
Beeakfast was horrible.

2026-01-19 • via Nuitee
F
Faith • solo_traveller • us
10
Pros:

Room was super nice, beds were very comfortable, we had access to drinks and food at the hotel, and didn’t have to leave.

Cons:

We loved it!

2026-01-19 • via Nuitee
J
Johnathon • family_with_children • us
5
Pros:

Indoor pool and hot tub

Cons:

Beds were stained

2026-01-19 • via Nuitee
K
Karen • family_with_children • us
10
Chrimus we bk
Pros:

Visit family butyful

Cons:

Pool was clune

2026-01-19 • via Nuitee
M
Michael • family_with_children • us
2
It was a place to stay. Good location. No towels, rags, or toilet paper
Pros:

The location was great.

Cons:

Little to no breakfast. Stinkbugs in the room. No toilet paper or towels.

2026-01-19 • via Nuitee
C
Chou • family_with_children • us
8
2026-01-19 • via Nuitee
E
Evan • family_with_children • us
1
Shitty
Pros:

It was in near the island

Cons:

They didn’t clean the rooms people were smoking pot in the building and when the staff was told the said that they will spray the hallway and really didn’t care and the rooms were never cleaned

2026-01-19 • via Nuitee
K
Katie • family_with_children • us
1
Don't Stay!!!!
Cons:

The pictures aren't what the hotel looks like. There was broken furniture in the room. The pull out bed was broken with a stained mattress. No housekeeping service we had to ask everyday for towels. There isn't a breakfast. The waffle iron has old burnt molded waffle stuck to it. No juice No milk nothing. The luggage carts are so wobbly they about to fall apart. Don't forget the black mold in the pool and rust on the pool handles. Oh yea the back door by the pool the handle is broke. There is a sign saying the door is locked 24 hours a day use key card, that door doesn't lock either.

2026-01-19 • via Nuitee