Crowne Plaza Zürich by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.8 (5416 reviews)
Badenerstrasse 420 , Zürich , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Amenities
Cons:
Service
Room Quality

Categories

Cleanliness
8.49
Many guests mentioned cleanliness positively, noting that rooms and bathrooms were well maintained.
Service
7.46
While many praised the staff's friendliness, a significant negative review highlighted poor service during check-in, affecting the overall sentiment.
Location
8.5
The location received positive remarks due to good access to public transport and nearby attractions.
Room Quality
6.95
Some guests found the rooms small and lacking modern amenities, indicating a need for upgrades.
Amenities
7.78
Positive comments on the spa and gym were noted, though some amenities did not meet expectations.
Value for Money
7.74
Several guests felt that the price matched the quality of the hotel, despite mixed reviews on specific services.
Food and Beverage
7.99
Breakfast received positive feedback, although scheduling inconsistencies were mentioned.
Overall Experience
7.46
Guests enjoyed their stay overall but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:53

Property Description

Convenient Location
The Crowne Plaza Zurich is perfectly situated, just a short tram ride from Zurich's bustling city centre, making it an ideal choice for both leisure and business travelers.

Luxurious Amenities
Indulge in the ultimate comfort with air-conditioned rooms equipped with modern conveniences like a flat-screen TV and tea/coffee facilities. The Holmes Place Health Club offers a lavish 2,000 m² space for guests to unwind, complete with an indoor pool and top-notch fitness equipment.

Parking Convenience
Forget the hassle of searching for parking – with 550 spaces available in the hotel's private garage, guests can enjoy peace of mind knowing their vehicles are secure during their stay.

Book now for a memorable and stress-free stay at the Crowne Plaza Zurich!

Important information:

Children under the age of 16 are not allowed in the Holmes Place Health Club, spa or pool.

A damage deposit of CHF 100 is required upon arrival. It is deposited by credit card. You will usually receive the refund within 14 days of departure. The damage deposit will be refunded in full to your credit card after the property has been checked and no damage is found.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 35 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 5416 reviews
Cleanliness: 8.49
Service: 7.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 7.99
Overall Experience: 7.46
J
Jozef Derksen • solo_traveller • nl
9
Pros:

Een lekker groot hotel en een geweldig ontbijt.

Cons:

Ik dacht dat er een zwembat was!!!

2026-03-28 • via Nuitee
S
Susanne • solo_traveller • ch
8
2026-03-28 • via Nuitee
S
Stephan • solo_traveller • ch
7
Pros:

Lits

Cons:

Douche

2026-03-28 • via Nuitee
M
Marcos Álvarez Canoa • solo_traveller • es
10
I will repeat
Pros:

Chronis, front office Great Job👏🏻👏🏻👏🏻

Cons:

Todo ok

2026-03-28 • via Nuitee
E
EFTHYMIOS • family_with_children • gr
10
Pros:

Amazing room with much space!We booked the junior suite.Very convenient location, close to everything!!

2026-03-26 • via Nuitee
A
Adi Kocher • solo_traveller • ch
7
2026-03-25 • via Nuitee
H
Hakan • solo_traveller • tr
5
2026-03-25 • via Nuitee
F
firas • couple • om
7
Good but not wow
Pros:

Breakfast

Cons:

Small room
High price

2026-03-25 • via Nuitee
N
Nina • solo_traveller • de
10
Pros:

Sehr guter Service

2026-03-25 • via Nuitee
I
István • solo_traveller • hu
10
2026-03-24 • via Nuitee
M
Michael • couple • at
4
2026-03-23 • via Nuitee
N
NNSTT • couple • tr
8
2026-03-23 • via Nuitee
G
Georg • solo_traveller • ch
6
2026-03-23 • via Nuitee
A
Andreas • family_with_children • ch
8
2026-03-23 • via Nuitee
A
Ali furkan • couple • tr
5
Pros:

Kahvaltı normal

Cons:

Oda küçük klima ayarı doğru değil temizlik oda servisi çok iyi

2026-03-23 • via Nuitee
S
Sigurdur • couple • is
10
2026-03-22 • via Nuitee
S
shlomo • solo_traveller • be
10
Pros:

All was top

Cons:

Notnhing

2026-03-22 • via Nuitee
B
Balazs • solo_traveller • ch
9
Good stay and price
Pros:

Facilities, staff

Cons:

N/A

2026-03-22 • via Nuitee
A
Andrea • family_with_children • it
10
2026-03-22 • via Nuitee
B
Burhanettin • couple • tr
10
Tercih ederseniz pişman olmazsınız
Pros:

Odalar çok güzel ve temiz. Konumu çok iyi ve reception görevlisi aisha nın yardımcı olması tatilimizi çok iyi geçmesini sağladı,özellikle ona çok teşekkür ederim.

Cons:

Olumsuz birsey görmedik

2026-03-22 • via Nuitee