Crowne Plaza Zürich by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.8 (5742 reviews)
Badenerstrasse 420 , Zürich , ch
+41 44 404 44 44

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Amenities
Cons:
Service
Room Quality

Categories

Cleanliness
8.49
Many guests mentioned cleanliness positively, noting that rooms and bathrooms were well maintained.
Service
7.46
While many praised the staff's friendliness, a significant negative review highlighted poor service during check-in, affecting the overall sentiment.
Location
8.5
The location received positive remarks due to good access to public transport and nearby attractions.
Room Quality
6.95
Some guests found the rooms small and lacking modern amenities, indicating a need for upgrades.
Amenities
7.78
Positive comments on the spa and gym were noted, though some amenities did not meet expectations.
Value for Money
7.74
Several guests felt that the price matched the quality of the hotel, despite mixed reviews on specific services.
Food and Beverage
7.99
Breakfast received positive feedback, although scheduling inconsistencies were mentioned.
Overall Experience
7.46
Guests enjoyed their stay overall but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:53

Property Description

Convenient Location
The Crowne Plaza Zurich is perfectly situated, just a short tram ride from Zurich's bustling city centre, making it an ideal choice for both leisure and business travelers.

Luxurious Amenities
Indulge in the ultimate comfort with air-conditioned rooms equipped with modern conveniences like a flat-screen TV and tea/coffee facilities. The Holmes Place Health Club offers a lavish 2,000 m² space for guests to unwind, complete with an indoor pool and top-notch fitness equipment.

Parking Convenience
Forget the hassle of searching for parking – with 550 spaces available in the hotel's private garage, guests can enjoy peace of mind knowing their vehicles are secure during their stay.

Book now for a memorable and stress-free stay at the Crowne Plaza Zurich!

Important information:

Children under the age of 16 are not allowed in the Holmes Place Health Club, spa or pool.

A damage deposit of CHF 100 is required upon arrival. It is deposited by credit card. You will usually receive the refund within 14 days of departure. The damage deposit will be refunded in full to your credit card after the property has been checked and no damage is found.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 35 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 5742 reviews
Cleanliness: 8.49
Service: 7.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 7.99
Overall Experience: 7.46
E
Edgar • solo_traveller • de
5
2026-07-25 • via Nuitee
M
Marwan • couple • il
8
Pros:

Reception

Cons:

Zimmer

2026-07-25 • via Nuitee
D
Daniel • solo_traveller • gb
10
2026-07-24 • via Nuitee
D
dss • solo_traveller • gb
6
2026-07-24 • via Nuitee
O
Ozkan • family_with_children • nl
1
2026-07-24 • via Nuitee
D
Dominguez • couple • ch
1
Cons:

On nous a débité deux fois le prix de l’hôtel. Puis quand on essaie de les appeler plus personne ne répond.

2026-07-24 • via Nuitee
S
SULAIMAN • solo_traveller • kw
8
2026-07-24 • via Nuitee
M
Maria • couple • cl
9
Muy agradable
Pros:

Sus habitaciones y espacios del hotel muy cómodo
Tienes tranvía que te lleva al centro muy buen hotel

2026-07-23 • via Nuitee
A
Arnold • solo_traveller • de
8
2026-07-21 • via Nuitee
M
marvtu • solo_traveller • nl
8
Pros:

Zwembad, ontbijt

Cons:

Uitzicht

2026-07-20 • via Nuitee
J
Jacques • couple • ch
3
2026-07-20 • via Nuitee
S
Soraya • couple • ch
9
Top
Pros:

Le déjeuner était incroyable

Cons:

L’emplacement un peu loin de la vieille ville je trouve

2026-07-19 • via Nuitee
M
Marzena • family_with_children • pl
8
Super. Jestem bardzo zadowolony.
Pros:

Bardzo fajny hotel, bardzo miła obsługa. Znają prawie wszyscy aż 4 języki. Zawsze można się „dogadać” Czysto, dobre jedzenie, dobra lokalizacja. Parking, płatny ale pod hotelem. Cena niższa niż podaje strona. Ok 20 CHF za dobę. Nie 35 CHF. Naprawdę polecam.

Cons:

Nie było nic takiego. Jedynie to co widać, że hotel swoje lata świetności ma już dawno za sobą. W sensie tak z 15 lat temu to byłby pewnie szał. Teraz? Za tą cenę to jest ok.

2026-07-19 • via Nuitee
B
Beatrice • couple • ch
6
2026-07-18 • via Nuitee
E
ERIC • solo_traveller • fr
9
Pros:

Le petit dejeuner très varié, la gentillesse du personnel à k’accueil

Cons:

Rien

2026-07-18 • via Nuitee
P
Pierre-Alain • couple • ch
4
Pros:

Proximité avec le stade du Letzigrund
Accès avec les transports publics

Cons:

Le bruit de la climatisation qui empêche de dormir

2026-07-18 • via Nuitee
P
PEI NEE • extended_group • my
8
2026-07-18 • via Nuitee
J
JUAN CARLOS • couple • co
8
Buen hotel, cómodo, con personal amable, es una opción muy interesante para estar en Zurich
Pros:

La atención recibida por parta del personal, amabilidad y disposición para responder a nuestras inquietudes, habitación pequeña pero cómoda con muy buen baño

Cons:

Un poco alejado del centro pero con muy buen servicio de transporte publico a 300 mts del hotel para llegar a cualquier lugar en Zurich

2026-07-17 • via Nuitee
V
Veronika • couple • at
7
2026-07-17 • via Nuitee
K
Kerstin • couple • at
8
Pros:

Tolle Lage um ein Konzert im Letzigrundstadion zu besuchen.

2026-07-16 • via Nuitee