Crowne Plaza Zürich by IHG

Hotels
Crowne Plaza Hotels & Resorts
7.8 (5416 reviews)
Badenerstrasse 420 , Zürich , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Amenities
Cons:
Service
Room Quality

Categories

Cleanliness
8.49
Many guests mentioned cleanliness positively, noting that rooms and bathrooms were well maintained.
Service
7.46
While many praised the staff's friendliness, a significant negative review highlighted poor service during check-in, affecting the overall sentiment.
Location
8.5
The location received positive remarks due to good access to public transport and nearby attractions.
Room Quality
6.95
Some guests found the rooms small and lacking modern amenities, indicating a need for upgrades.
Amenities
7.78
Positive comments on the spa and gym were noted, though some amenities did not meet expectations.
Value for Money
7.74
Several guests felt that the price matched the quality of the hotel, despite mixed reviews on specific services.
Food and Beverage
7.99
Breakfast received positive feedback, although scheduling inconsistencies were mentioned.
Overall Experience
7.46
Guests enjoyed their stay overall but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:53

Property Description

Convenient Location
The Crowne Plaza Zurich is perfectly situated, just a short tram ride from Zurich's bustling city centre, making it an ideal choice for both leisure and business travelers.

Luxurious Amenities
Indulge in the ultimate comfort with air-conditioned rooms equipped with modern conveniences like a flat-screen TV and tea/coffee facilities. The Holmes Place Health Club offers a lavish 2,000 m² space for guests to unwind, complete with an indoor pool and top-notch fitness equipment.

Parking Convenience
Forget the hassle of searching for parking – with 550 spaces available in the hotel's private garage, guests can enjoy peace of mind knowing their vehicles are secure during their stay.

Book now for a memorable and stress-free stay at the Crowne Plaza Zurich!

Important information:

Children under the age of 16 are not allowed in the Holmes Place Health Club, spa or pool.

A damage deposit of CHF 100 is required upon arrival. It is deposited by credit card. You will usually receive the refund within 14 days of departure. The damage deposit will be refunded in full to your credit card after the property has been checked and no damage is found.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 35 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 5416 reviews
Cleanliness: 8.49
Service: 7.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 7.99
Overall Experience: 7.46
Y
yasir couple sa
6
2026-03-07 via Nuitee
K
Konstantinos couple gr
10
Αριστη
Pros:

Μας άρεσε η Εξυπηρέτηση Της Ειρήνης του Χρόνη και του Μαρκ.. Ήταν πολύ φιλικοί μαζί μας και πολύ εξυπηρετικοί σε ότι κι αν χρειαστήκαμε με χαρά μας βοηθήσανε για καθοδήγηση του που θα πάμε στα αξιοθέατα κ γενικά ήταν όλα τόσο τέλεια στο ξενοδοχείο

2026-03-04 via Nuitee
N
Noreen couple ie
9
Restful. Would stay again.
Pros:

Good breakfast. Comfy beds. Good bathroom & shower. Lovely pool & spa.

Cons:

The property was great but there were hardly any coffee shops around as it was in a residential area.

2026-03-03 via Nuitee
M
Melina couple de
8
2026-03-01 via Nuitee
F
Fabienne solo_traveller ch
10
Pros:

Personal

2026-02-28 via Nuitee
E
Emily couple se
9
2026-02-28 via Nuitee
V
Vitor extended_group br
8
2026-02-27 via Nuitee
E
enav solo_traveller il
8
2026-02-27 via Nuitee
P
ParduotuveP Couples
8
Couple of days in Zurich
Pros:

Lovely stay in Zurich with a beautiful restaurant and okay breakfast, I absolutely loved the gym, sauna and pool facilities. Staff were lovely and super friendly from restaurant to reception to Spa staff, special thanks to Aisha for a friendly and warm welcome! Overall, a good place to stay.

2026-02-26 via Tripadvisor
A
Alexsandro couple gb
9
Pros:

Breakfast and swimming.

2026-02-26 via Nuitee
G
Gil solo_traveller il
10
2026-02-26 via Nuitee
W
Wang solo_traveller tw
10
2026-02-25 via Nuitee
E
Enzo Carlos couple ch
10
Parfait
Pros:

déjeuner exceptionnel pour un prix totalement correct. Une piscine et une salle de sport incroyable, personnellement le fitness est une passion et il y avait une salle de fitness parfaitement equiper et aussi tres propre

2026-02-24 via Nuitee
A
Adam solo_traveller cz
9
2026-02-24 via Nuitee
A
Alla Bharath couple gb
10
Pros:

Good location convenience

2026-02-24 via Nuitee
T
Tammie couple au
9
Comfortable and convenient.
Pros:

The room was small but comfortable. We were able to use the gym on level -1 and I joined a pilates class which was fun. The tram stop is only a few minutes away and the tram takes you into Zurich CBD in about 10-15 minutes, including the central train station. The restaurant was very nice.

Cons:

The room was very compact but comfortable.

2026-02-24 via Nuitee
S
Suresh extended_group ch
8
2026-02-22 via Nuitee
A
Ahmed couple pk
6
2026-02-14 via Nuitee
T
Tam couple gb
9
2026-02-13 via Nuitee
Z
Zekvyrin couple ch
9
2026-02-11 via Nuitee