Crowne Plaza Zürich by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.8 (5416 reviews)
Badenerstrasse 420 , Zürich , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Amenities
Cons:
Service
Room Quality

Categories

Cleanliness
8.49
Many guests mentioned cleanliness positively, noting that rooms and bathrooms were well maintained.
Service
7.46
While many praised the staff's friendliness, a significant negative review highlighted poor service during check-in, affecting the overall sentiment.
Location
8.5
The location received positive remarks due to good access to public transport and nearby attractions.
Room Quality
6.95
Some guests found the rooms small and lacking modern amenities, indicating a need for upgrades.
Amenities
7.78
Positive comments on the spa and gym were noted, though some amenities did not meet expectations.
Value for Money
7.74
Several guests felt that the price matched the quality of the hotel, despite mixed reviews on specific services.
Food and Beverage
7.99
Breakfast received positive feedback, although scheduling inconsistencies were mentioned.
Overall Experience
7.46
Guests enjoyed their stay overall but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:53

Property Description

Convenient Location
The Crowne Plaza Zurich is perfectly situated, just a short tram ride from Zurich's bustling city centre, making it an ideal choice for both leisure and business travelers.

Luxurious Amenities
Indulge in the ultimate comfort with air-conditioned rooms equipped with modern conveniences like a flat-screen TV and tea/coffee facilities. The Holmes Place Health Club offers a lavish 2,000 m² space for guests to unwind, complete with an indoor pool and top-notch fitness equipment.

Parking Convenience
Forget the hassle of searching for parking – with 550 spaces available in the hotel's private garage, guests can enjoy peace of mind knowing their vehicles are secure during their stay.

Book now for a memorable and stress-free stay at the Crowne Plaza Zurich!

Important information:

Children under the age of 16 are not allowed in the Holmes Place Health Club, spa or pool.

A damage deposit of CHF 100 is required upon arrival. It is deposited by credit card. You will usually receive the refund within 14 days of departure. The damage deposit will be refunded in full to your credit card after the property has been checked and no damage is found.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 35 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 5416 reviews
Cleanliness: 8.49
Service: 7.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 7.99
Overall Experience: 7.46
C
Cull • solo_traveller • th
9
2026-04-18 • via Nuitee
C
Cull • couple • th
9
2026-04-18 • via Nuitee
R
Radu Cristian • extended_group • ro
9
Relaxing stay within a city build firstly for people
Pros:

The room was clean, it had motorized blinds, the staff was very helpful with any questions that we had, the WIFI speed was great, the sound insulation is great. The room was facing the boulevard, but the passing tram was quite quiet inside the room.

Cons:

The toilet brush is not provided by default due to environmental saving reasons, but it can be provided on request. The other measures are making sense, but I can't figure how this helps saving the environment.

2026-04-18 • via Nuitee
R
Riad • family_with_children • de
10
Pros:

Sehr nette Mitarbeiter. Tolle Lage und sehr Zentral. Kleine aber gemütliche und saubere Zimmer.

2026-04-18 • via Nuitee
M
Meryem • couple • tr
10
Her şey mükemmeldi. Çok teşekkürler Crown Plaza çalışanları.
Pros:

Kahvaltı çok iyiydi, özellikle kahve çeşitliliği ve take a way şeklinde ikramların günün her saatinde olması, girişte ikram şekerler, odada çay kahve bulunması, banyoda el ve vücut losyonu türünde ürünlere kadar her şeyin düşünülmüş olması güzeldi.

Cons:

Sevmediğimiz bir şey olmadı. Herşey güzeldi.

2026-04-17 • via Nuitee
T
Tejas Kabadi • solo_traveller • in
10
2026-04-16 • via Nuitee
M
Majdi • solo_traveller • gb
6
Ok ish
Pros:

the Gym

Cons:

the double bed in my room and the noise that i could hear from the street

2026-04-16 • via Nuitee
• solo_traveller • ch
9
2026-04-16 • via Nuitee
A
Adam • solo_traveller • cz
9
2026-04-15 • via Nuitee
D
Denis • family_with_children • ch
9
2026-04-15 • via Nuitee
K
Kevin • solo_traveller • at
9
2026-04-15 • via Nuitee
A
Abigail • solo_traveller • ie
8
Very good!
Pros:

Love the gym

Cons:

The hotel interior needs a facelift

2026-04-13 • via Nuitee
H
Helen • couple • au
10
Very good stay xxx
Pros:

Position, restaurant was really good.

2026-04-10 • via Nuitee
S
Sonia • couple • ch
8
2026-04-10 • via Nuitee
S
Szternel • couple • pl
10
2026-04-10 • via Nuitee
M
Moses • solo_traveller • ch
8
2026-04-10 • via Nuitee
R
R.S.. • solo_traveller • ch
5
Pros:

Lage ist OK.

Cons:

Ich rief im Hotel an, um mich mit einem Zimmer verbinden zu lassen. Die Person an der Rezeption empfing mich jedoch äusserst unfreundlich.

2026-04-10 • via Nuitee
V
Viktoras • solo_traveller • dk
7
2026-04-09 • via Nuitee
J
Johannes • solo_traveller • ch
3
2026-04-08 • via Nuitee
M
Moreira • family_with_children • ch
5
2026-04-08 • via Nuitee