Kansas City Marriott Downtown

Hotels
Marriott Hotels & Resorts
8.8 (606 reviews)
200 West 12th Street , Kansas City , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Outstanding service
Great location
Cons:
High prices during events
Average amenities

Categories

Cleanliness
8.41
Rooms were very average for the price; cleanliness was adequate.
Service
9.88
Outstanding service mentioned with staff being very attentive and going the extra mile.
Location
9.42
Great location within walking distance to various attractions.
Room Quality
8.87
Rooms were great with comfortable beds and a satisfactory view.
Amenities
8.4
Adequate amenities; exercise room had nice views and a variety of equipment.
Value for Money
8.36
The price seemed high during events; overall rate was perceived as standard for downtown.
Food and Beverage
7.91
Dining options were average with pricing perceived as high.
Overall Experience
9.18
Overall stay was enjoyable with a combination of quality service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:40

Property Description

Convenient Location
Connected to the KC Convention Center, Kansas City Marriott Downtown offers easy access to key attractions.

Luxurious Amenities
Enjoy the indoor rooftop pool with stunning city views and unwind at the fitness centre. The air-conditioned rooms feature flat-screen TVs, work desks, and elegant granite bathrooms.

Dining Options
Indulge in gourmet American cuisine at Metropolitan KC Restaurant or grab a coffee at the Coffee Kiosk. Room service is also available for a relaxing dining experience.

Book your stay at Kansas City Marriott Downtown for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 32 per day.

Location

Guest Reviews

8.8
Based on 606 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 8.87
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 9.18
L
loicn381 Family
10
Josiah is DOPE
Pros:

Josiah was absolutely great ! Such a gentleman and incredibly polite

2026-07-03 via Tripadvisor
E
El Outa solo_traveller lb
9
2026-07-03 via Nuitee
J
johnwT8802VX Business
10
Great suite and great view
Pros:

I had a great experience at the Marriott downtown Kansas City!! The suite was superb. Special shoutout to Mohamed from the valet team for his great service!

2026-07-02 via Tripadvisor
T
toddeZ127WA Business
10
Supportive Staff
Pros:

In town for a site visit and everyone was super helpful from waitstaff inside to the valet attendant Eric

2026-07-02 via Tripadvisor
5
515hankm Friends getaway
10
Hotel pretty good, Bellman Robin AWESOME
Pros:

Let me just say, walked in the hotel, feeling kinda lost, unsure of myself… and then BELLMAN ROBIN (he really puts the “man” in Bellman) helped me out. He could not have been sweeter or kinder, and left me with a joke. Oh my goodness. I recently watched the horror movie Obsession, with many of those images stuck in my head long after the film had ended. Robin’s face and service will stay on my mind much longer than those scenes from Obsession. My hotel experience was just lovely after his service, the rooms and ambience was nice. If you come here, ask if Bellman Robin can deliver your bags. Me oh my. Wew!

2026-07-02 via Tripadvisor
R
reginanO156GS Friends getaway
10
Thanks, Robin!
Pros:

Great hotel. But by the way, want to mention Robin at the bellman stand — top notch service! Thoughtful and considerate. We felt we were taken care of :-)

2026-07-02 via Tripadvisor
E
E3192ENraull Business
10
Great Service
Pros:

Thanks Robin for a great service

2026-07-02 via Tripadvisor
5
500ronnieg Solo travel
10
Great location
Pros:

Had a great experience at this hotel. Great location. Valet was very helpful. Mohamed especially

2026-07-02 via Tripadvisor
N
nasuti0nh Business
10
Great valet
Pros:

Had a great experience with the valet team here. Mohamed did a great job!!

2026-07-02 via Tripadvisor
E
Escape26785766147 Solo travel
10
Take care of Eric. He’s taking extra care for your guests.
Pros:

Just met Eric. Very young, kind and professional. You guys have a gem in him.

Please look after Eric!

2026-07-02 via Tripadvisor
E
Explorer639787 Family
10
So helpful valet!
Pros:

Aliyah and Eric in valet are awesome

2026-07-02 via Tripadvisor
9
993greerm Business
10
Good valet
Pros:

Very helpful and kind with helping me park and receive my car

2026-07-01 via Tripadvisor
P
Peter extended_group at
9
Pros:

Die Lage ist sehr gut, in fünf Minuten ist man an der Main Street, von dort fährt ca alle 10 min eine Straßenbahn kostenlos von einem zum anderen Ende der Stadt, man kommt also fast überall sehr einfach hin. Das Hotel ist schön, der Empfangsbereich am Eingang ist spektakulär mit dem riesengroßen Bildschirm. Zimmer geräumig und sauber.

Cons:

Das Bad/die Dusche sind etwas klein, hat aber zu zweit leicht ausgereicht.

2026-07-01 via Nuitee
F
Fearless16355836702 Solo travel
10
Stay Review
Pros:

Andrew was super helpful, helped with my bags and was really good on explaining the valet process

2026-06-30 via Tripadvisor
K
Karl couple at
8
Ich war zufrieden, aber nicht begeistert.
Pros:

Gute Lage, schöne Zimmer, Fitness und Pool in Ordnung, brauchen aber wohl wieder ein wenig Kosmetik.

Cons:

Ich hatte ein Problem, bei dem ich mir mehr Unterstützung erwartet hätte, um restlos begeistert zu sein. Das Restaurant bittet mittelmäßige Qualität, lieber in der Nähe eines der zahlreichen Lokale aufsuchen.

2026-06-30 via Nuitee
T
Thomas couple at
8
2026-06-29 via Nuitee
D
Damian family_with_children pl
9
Es war sehr gut
Pros:

Die Lage war perfekt! Die Betten und Kissen sehr bequem

Cons:

Das Frühstücksbufett war für die Auswahlmöglichkeiten zu teuer und nicht Abwechslungsreich genug ( keine Frühstückseier , kein Omlett keine Wurstwaren etc.) . Aber das Obst war frisch und sehr gut!

2026-06-29 via Nuitee
P
Peter extended_group at
8
Tolle Lage für Sport begeisterte Menschen
Pros:

Perfekte Lage
Tolle Lobby

2026-06-29 via Nuitee
M
Martin solo_traveller at
8
2026-06-29 via Nuitee
G
Georg solo_traveller at
8
2026-06-29 via Nuitee