Holiday Inn Express Boston - Saugus by IHG

Hotels
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Holiday Inn Express
8.3 (1401 reviews)
999 Broadway , Saugus , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Great breakfast
Cons:
Noise from outside
Issues with parking
Limited amenities in some rooms

Categories

Cleanliness
7.91
Generally clean with some issues noted like dirty underwear in one room.
Service
8.58
Staff were frequently mentioned as very friendly and helpful.
Location
8.52
Convenient locations mentioned, close to key areas like Salem and Boston.
Room Quality
8.07
Generally comfortable, with some issues related to noise and view.
Amenities
8.3
Decent amenities available including breakfast and parking.
Value for Money
7.96
Affordable rates but some noted high prices; overall good value.
Food and Beverage
8.91
Breakfast received high praise, though some found it simple.
Overall Experience
8.18
Overall a good experience, with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:13

Property Description

Convenient Location
Located on Route 1 in Saugus, Holiday Inn Express Saugus Logan Airport offers easy access to Boston city center and nearby attractions like Salem.

Comfortable Accommodation
Each room is equipped with modern amenities including a TV, refrigerator, and coffee/tea making facilities. Guests can also enjoy a private bathroom with complimentary toiletries and a work desk.

Great Facilities
Guests can take advantage of the outdoor pool, fitness center, and free continental breakfast during their stay. The hotel also provides a 24-hour front desk and on-site parking for convenience.

Book your stay at Holiday Inn Express Saugus Logan Airport for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests wishing to park their car at the property outside the term of their stay may do so for an additional charge. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Sep 6, 2025 until Sat, May 23, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1401 reviews
Cleanliness: 7.91
Service: 8.58
Location: 8.52
Room Quality: 8.07
Amenities: 8.3
Value for Money: 7.96
Food and Beverage: 8.91
Overall Experience: 8.18
R
Regine • family_with_children • us
8
2026-03-21 • via Nuitee
G
Giovanni • family_with_children • it
9
Ottima tappa
Pros:

Camera spaziosa e ben tenuta, moquette dei corridoi integra e pulita, colazione abbastanza completa; zona ricca di ristoranti a poca distanza

Cons:

Macchina del caffè senza possibilità di scelta se non normale / decaffeinato; comunque in camera c'è la caffettiera con le cialde

2026-03-20 • via Nuitee
W
Woofter • solo_traveller • us
9
2026-03-18 • via Nuitee
K
Karen • couple • us
6
Very basic but ok hotel. Beware the water.
Pros:

Comfortable bed. Helpful staff. Ok breakfast.

Cons:

The water from the tap was brown. Thank goodness we had our own water with us.

2026-03-17 • via Nuitee
張又軒 • extended_group • tw
10
2026-03-16 • via Nuitee
R
Ralph • couple • us
8
Would return.
Pros:

Kathleen at the front desk was excellent. She was accommodating and answered all our questions.

Breakfast was good and a great perk!

Cons:

Didn’t know how to control the thermostat in the room.

2026-03-16 • via Nuitee
O
Oliveira • couple • us
6
Pros:

The pillows are the worse ever the feathers keep pinching ur face/neck all night

Cons:

Pillows are terrible
Also the bed shits were bot clean they didn’t change

2026-03-10 • via Nuitee
J
Josiah • couple • gb
8
My staff was pleasant and memorable
Pros:

Quiet and clean

Cons:

Nothing

2026-03-05 • via Nuitee
W
Wilfred • couple • us
9
Good value, comfortable beds with good location.
Pros:

It was convenient to where we were having dinner and a show.

Cons:

The parking lot was hard to find a spot. But it was considered that there was some Hockey tournament happening next door and snow piles took away some spots.

2026-03-05 • via Nuitee
M
Miquel • family_with_children • es
7
2026-03-03 • via Nuitee
V
Vicky • family_with_children • us
10
2026-03-02 • via Nuitee
E
Ebony • couple • us
6
Convenient
Pros:

Centrally located and not far from the casinos

Cons:

That I booked a jacuzzi room only to find out when I got there that there were all smoking rooms and I had to settle for a king room at the same rate since I booked through booking.com. Booking.com was no help with the situation

2026-03-02 • via Nuitee
M
molina • solo_traveller • us
10
2026-02-27 • via Nuitee
M
molina • solo_traveller • us
10
2026-02-27 • via Nuitee
L
Love Griffin • family_with_children • us
9
Pros:

Extremely close to my destination. Breakfast was good. Coffee and hot water maker available 24/7 with cocoa and honey available as well.

Cons:

Air freshener odor in room was over powering. Are they putting these in the heat/cool systems these days?

2026-02-25 • via Nuitee
M
Matos • family_with_children • us
10
2026-02-23 • via Nuitee
F
Fernando • family_with_children • br
10
2026-02-22 • via Nuitee
A
Angeliki • couple • us
9
2026-02-22 • via Nuitee
K
klebison • solo_traveller • br
10
Pros:

resumindo só se hospedem por que o hotel é dez , do funcionário ao quarto

2026-02-14 • via Nuitee
K
klebison • solo_traveller • br
10
2026-02-14 • via Nuitee