Holiday Inn Express Boston - Saugus by IHG

Hotels
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Holiday Inn Express
8.3 (1489 reviews)
999 Broadway , Saugus , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Great breakfast
Cons:
Noise from outside
Issues with parking
Limited amenities in some rooms

Categories

Cleanliness
7.91
Generally clean with some issues noted like dirty underwear in one room.
Service
8.58
Staff were frequently mentioned as very friendly and helpful.
Location
8.52
Convenient locations mentioned, close to key areas like Salem and Boston.
Room Quality
8.07
Generally comfortable, with some issues related to noise and view.
Amenities
8.3
Decent amenities available including breakfast and parking.
Value for Money
7.96
Affordable rates but some noted high prices; overall good value.
Food and Beverage
8.91
Breakfast received high praise, though some found it simple.
Overall Experience
8.18
Overall a good experience, with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:13

Property Description

Convenient Location
Located on Route 1 in Saugus, Holiday Inn Express Saugus Logan Airport offers easy access to Boston city center and nearby attractions like Salem.

Comfortable Accommodation
Each room is equipped with modern amenities including a TV, refrigerator, and coffee/tea making facilities. Guests can also enjoy a private bathroom with complimentary toiletries and a work desk.

Great Facilities
Guests can take advantage of the outdoor pool, fitness center, and free continental breakfast during their stay. The hotel also provides a 24-hour front desk and on-site parking for convenience.

Book your stay at Holiday Inn Express Saugus Logan Airport for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests wishing to park their car at the property outside the term of their stay may do so for an additional charge. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1489 reviews
Cleanliness: 7.91
Service: 8.58
Location: 8.52
Room Quality: 8.07
Amenities: 8.3
Value for Money: 7.96
Food and Beverage: 8.91
Overall Experience: 8.18
R
Robert • solo_traveller • us
8
Good value while visiting Boston
Pros:

Close enough to Boston without the high price of staying in Boston

Cons:

Divided highway making it difficult to access nearby restaurants and stores. Low water pressure in the shower.

2026-07-18 • via Nuitee
H
Heidy Paola • couple • us
8
Súper
Pros:

Todo

Cons:

Desayuno

2026-07-17 • via Nuitee
P
Philip • couple • us
8
2026-07-17 • via Nuitee
C
Cesar • couple • ca
6
Correct
Pros:

Le monsieur à la réception Kenji était super amiable !! Toujours souriant et attentionné

Cons:

La chambre sentait l’enfermée et on était pas capable de prendre un bain comme il faut puisque le drain ne marchait pas

2026-07-16 • via Nuitee
M
Martha • couple • us
8
Stayed twice last week. The beginning of our week vacation and the last night. Was satisfied over al
Pros:

Check in.

Cons:

No coffee pot in room. Pillow were terrible. All air and no pillow. One of them had things poking out of it.

2026-07-15 • via Nuitee
A
Annett • extended_group • de
8
Top für 2-3 Tage Boston und Umgebung
Pros:

Gute Lage außerhalb von Boston. Mit dem Auto aber alles gut in 20 Minuten erreichbar: Boston Zentrum, Salem, Harvard. Ausreichend Parkplätze, Frühstück für amerikanische Verhältnisse gut

Cons:

Die Dusche ist eine Wanne mit Duschvorhang.

2026-07-15 • via Nuitee
K
Kym • couple • us
3
it was a late check-in, one night stay for a family event; wouldn't recommend for anything longer
Pros:

nothing I can recall

Cons:

the large dirty smudge of glue or some similar substance in the middle of the bathroom door; the lack of signs directing you to the front entrance of the hotel; the electrical outlet on the window side of the bed that didn't work.

2026-07-14 • via Nuitee
T
Taylor • extended_group • us
7
Pros:

Staff and cleanliness

2026-07-12 • via Nuitee
C
Corina • solo_traveller • ar
9
Pros:

Super recomendable! Instalaciones comodisimas, con maquinas d café, hielo, frigobar y microondas.
Personal super agradable .. llegamos 2 hs antes y no tuvieron problema en asignarnos la habitación, el desayuno muy bien. Esta a 20 min en auto del centro.

2026-07-10 • via Nuitee
E
Ella • solo_traveller • il
8
Pros:

חדר נחמד, צוות נחמד.

Cons:

ארוחת בוקר מאכזבת מאוד

2026-07-09 • via Nuitee
T
Tiatira • couple • us
8
Average hotel with good breakfast and efficient customer service.
Pros:

I liked the location and the breakfast.

Cons:

I didn’t like the parking lot. We had a broken draw in our room but customer service solved it immediately and changed us the room .

2026-07-08 • via Nuitee
L
lahiri • couple • us
10
Everything except the bathroom was great
Pros:

Very convenient

Cons:

Bathroom in room we’re extremely small and didn’t have enough space to change, not even to dry properly after shower. And the tub was draining slow and water was accumulating in the tub

2026-07-06 • via Nuitee
R
Rico • couple • us
10
Great hotel i really recommend
Pros:

I like everything

Cons:

None

2026-07-05 • via Nuitee
E
Edineia • family_with_children • br
10
2026-06-30 • via Nuitee
K
Karen • solo_traveller • ca
7
Cons:

The pool was closed during our hot visit Was never communicated to us

2026-06-30 • via Nuitee
J
John • couple • us
10
It was perfect for a quick overnight stay
Pros:

It was quick and easy to get in and out

2026-06-29 • via Nuitee
G
Gustavo • solo_traveller • us
10
2026-06-29 • via Nuitee
A
Akram • couple • co
9
2026-06-28 • via Nuitee
H
Haley • couple • us
8
Overall it was a really good stay. It was super clean and the staff was awesome. Would book again.
Pros:

Super clean

Cons:

Minimal parking

2026-06-27 • via Nuitee
D
David • solo_traveller • gb
8
Pros:

We had an issue that caused concern. Manager was excellent in his manner, tone and wish to resolve the issue. We felt listened to and not pressured.

Cons:

Booking.com listed the accommodation closer to the airport than it was. Forbus it wasn't a huge issue for others it would be problematic. 35 in an uber.

2026-06-27 • via Nuitee