Holiday Inn Express Boston - Saugus by IHG

Hotels
•
Holiday Inn Express
8.3 (1537 reviews)
999 Broadway , Saugus , US
+1 781-233-1800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Great breakfast
Cons:
Noise from outside
Issues with parking
Limited amenities in some rooms

Categories

Cleanliness
7.91
Generally clean with some issues noted like dirty underwear in one room.
Service
8.58
Staff were frequently mentioned as very friendly and helpful.
Location
8.52
Convenient locations mentioned, close to key areas like Salem and Boston.
Room Quality
8.07
Generally comfortable, with some issues related to noise and view.
Amenities
8.3
Decent amenities available including breakfast and parking.
Value for Money
7.96
Affordable rates but some noted high prices; overall good value.
Food and Beverage
8.91
Breakfast received high praise, though some found it simple.
Overall Experience
8.18
Overall a good experience, with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:13

Property Description

Convenient Location
Located on Route 1 in Saugus, Holiday Inn Express Saugus Logan Airport offers easy access to Boston city center and nearby attractions like Salem.

Comfortable Accommodation
Each room is equipped with modern amenities including a TV, refrigerator, and coffee/tea making facilities. Guests can also enjoy a private bathroom with complimentary toiletries and a work desk.

Great Facilities
Guests can take advantage of the outdoor pool, fitness center, and free continental breakfast during their stay. The hotel also provides a 24-hour front desk and on-site parking for convenience.

Book your stay at Holiday Inn Express Saugus Logan Airport for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests wishing to park their car at the property outside the term of their stay may do so for an additional charge. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 8, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

8.3
Based on 1537 reviews
Cleanliness: 7.91
Service: 8.58
Location: 8.52
Room Quality: 8.07
Amenities: 8.3
Value for Money: 7.96
Food and Beverage: 8.91
Overall Experience: 8.18
L
lisa • family_with_children • us
7
2026-10-15 • via Nuitee
M
Matthew • family_with_children • us
1
Pros:

Facility was clean and nice

Cons:

Staff was horrible rude and doesn't help with anything don't stay here unless ypu want problems

2026-10-15 • via Nuitee
R
Rafael • solo_traveller • sv
7
2026-10-15 • via Nuitee
T
Tony • solo_traveller • us
5
Over preiced
Pros:

It was clean.

Cons:

The bathroom was so small the door hit the toilet. The tv connect was bad. We were watching a football game and the connection kept coming in and .out. The hotel was very over priced for what we received

2026-10-12 • via Nuitee
J
Jacob • couple • us
8
2026-10-12 • via Nuitee
L
Lisa • solo_traveller • us
1
Do not come here!
Pros:

Absolutely nothing

Cons:

Everything

2026-10-11 • via Nuitee
L
Linda • solo_traveller • us
9
2026-10-11 • via Nuitee
J
Jessie • couple • us
10
2026-10-10 • via Nuitee
C
Corrine • solo_traveller • us
10
Nice hotel near lots of shopping and restaurants.
Pros:

The hotel was clean. The beds were comfortable. The hotel breakfast was your standard hotel meal.

2026-10-10 • via Nuitee
H
Himanshu • couple • us
10
2026-10-10 • via Nuitee
R
Ray • extended_group • us
8
restful
Pros:

Breakfast was excellent, the room was clean and roomy

Cons:

Better mattress

2026-10-09 • via Nuitee
M
Mark • couple • us
10
Nice amenities
Pros:

Location

2026-10-09 • via Nuitee
C
Cherie • extended_group • us
10
2026-10-08 • via Nuitee
C
Carey • couple • us
2
Pros:

Nothing

Cons:

Elevator didn’t work, asked for towels several times because staff kept forgetting to bring them, THEN we had to go get them. Ran out of toilet paper. Had to request TP several times then had to get it ourselves. Rude staff. My credit card got hacked after using it to check in. It was the only time I used that card.

2026-10-08 • via Nuitee
S
Sarah • couple • gb
5
2026-10-07 • via Nuitee
קיסר • solo_traveller • il
9
2026-10-07 • via Nuitee
L
Lafond • family_with_children • fr
9
2026-09-19 • via Nuitee
K
Koirala • couple • us
7
Pros:

Great location. Everything clean .

2026-09-17 • via Nuitee
S
Sally • solo_traveller • us
8
Great for heading north.
Pros:

Location and price. We wanted to head north and were arriving late at Logan airport. It worked well.

2026-09-15 • via Nuitee
H
Henrique • family_with_children • us
10
2026-09-15 • via Nuitee