Holiday Inn Express Boston - Saugus by IHG

Hotels
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Holiday Inn Express
8.3 (1420 reviews)
999 Broadway , Saugus , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Great breakfast
Cons:
Noise from outside
Issues with parking
Limited amenities in some rooms

Categories

Cleanliness
7.91
Generally clean with some issues noted like dirty underwear in one room.
Service
8.58
Staff were frequently mentioned as very friendly and helpful.
Location
8.52
Convenient locations mentioned, close to key areas like Salem and Boston.
Room Quality
8.07
Generally comfortable, with some issues related to noise and view.
Amenities
8.3
Decent amenities available including breakfast and parking.
Value for Money
7.96
Affordable rates but some noted high prices; overall good value.
Food and Beverage
8.91
Breakfast received high praise, though some found it simple.
Overall Experience
8.18
Overall a good experience, with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:13

Property Description

Convenient Location
Located on Route 1 in Saugus, Holiday Inn Express Saugus Logan Airport offers easy access to Boston city center and nearby attractions like Salem.

Comfortable Accommodation
Each room is equipped with modern amenities including a TV, refrigerator, and coffee/tea making facilities. Guests can also enjoy a private bathroom with complimentary toiletries and a work desk.

Great Facilities
Guests can take advantage of the outdoor pool, fitness center, and free continental breakfast during their stay. The hotel also provides a 24-hour front desk and on-site parking for convenience.

Book your stay at Holiday Inn Express Saugus Logan Airport for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests wishing to park their car at the property outside the term of their stay may do so for an additional charge. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Sep 6, 2025 until Sat, May 23, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1420 reviews
Cleanliness: 7.91
Service: 8.58
Location: 8.52
Room Quality: 8.07
Amenities: 8.3
Value for Money: 7.96
Food and Beverage: 8.91
Overall Experience: 8.18
P
PATY Christelle • family_with_children • ca
10
Séjour agréable.
Pros:

Jai aimé surtout le café et le petit déjeuner, excellent. c'était propre, calme. Et j'irais probablement sans hésité. Cest un quartier calme et le parking est accessible.

Cons:

Rien

2026-04-18 • via Nuitee
M
Maria • couple • us
1
I cancelled my stay in the proper amount of time and didn’t get refunded.
2026-04-16 • via Nuitee
P
Perez • couple • us
9
Overall good stay, good price and convenient location
Pros:

I liked that the location was very convenient. Had many restaurants, pharmacies and shopping centers near by, if we needed anything immediate. Plus it was close to the event we were going to assist at the time.

Cons:

The staff was overall fine, could have been a bit more friendly.

2026-04-13 • via Nuitee
R
Regine • solo_traveller • us
8
Pros:

Good location off highway and clean

2026-04-13 • via Nuitee
M
Michele • extended_group • us
8
Location was very convenient to where I needed to be for work. Very satisfied with my stay
Pros:

The breakfast was very good. Food was hot and fresh. Cinnamon rolls were delicious. Room was spacious and comfortable. Hotel was very clean. Staff were nice

Cons:

It was on a busy road but that’s to be expected being near Boston. Next time I’ll bring earplugs so I can’t hear the traffic noise

2026-04-13 • via Nuitee
D
Danielle • solo_traveller • us
8
Pros:

Location

Cons:

Pool wasn’t open yet

2026-04-12 • via Nuitee
K
Kicinski • family_with_children • us
9
Overall good hotel
Pros:

Breakfast was really good, staff was friendly and location was really good

Cons:

Parking spaces not enough and far away from entry.

2026-04-11 • via Nuitee
R
Rodriguez • family_with_children • us
10
Cozy Hotel
Pros:

The staff went out of their way to make us feel welcome, especially at check-in. Our room was spacious and clean with a fantastic view. Breakfast was varied and fresh! We will definitely stay here again.

Cons:

N/A

2026-04-08 • via Nuitee
C
Christian • family_with_children • ca
8
2026-04-08 • via Nuitee
P
Praising • couple • us
1
2026-04-06 • via Nuitee
R
Roland • solo_traveller • us
5
Pros:

Coffee is complimentary all day

Cons:

None

2026-04-05 • via Nuitee
J
JENNIFER • couple • us
9
Very nice stay
Pros:

They gave me a room prior to check-in. I was very grateful because I was exhausted.

Cons:

Nothing

2026-04-04 • via Nuitee
M
Man • family_with_children • cn
8
Pros:

laundry, breakfast

Cons:

none

2026-04-03 • via Nuitee
L
Linda • family_with_children • us
7
Pros:

Location
Breakfast and coffee was very good! 😊

Cons:

Bathrooms are very small but clean so not bad just a bit small.

2026-03-31 • via Nuitee
C
CMLM74 • family_with_children • mx
8
2026-03-31 • via Nuitee
A
Anonymous600 • solo_traveller • us
7
Comfortable bed, very clean. Need to do something to make room darker. Staff was awesome!
Pros:

Bed was comfortable, room was nice overall. Very clean!

Cons:

Had a king room on the 3rd floor (Rm. 315) The outlet on the wall in the sink section in the hall, has a very bright white light that is part of the safety feature on the outlet, and basically lit up the whole room, and you can also hear Rt. 1 from the room. I am a very light sleeper and slept just ok between the white light lighting up the room, and hearing the noise until I finally fell asleep at 1 AM. Needless to say I only had about 6 hrs. sleep mainly because of the light. The traffic died down around midnight. Would have been fine if the bright white little light wasn't there or a different safety outlet without a light.

2026-03-30 • via Nuitee
A
Antoinette • family_with_children • us
3
We will not stay at this hotel again.
Pros:

The beds were comfortable, and the staff was nice.

Cons:

I did not like the hundreds of ants that were all under the sink on the floor and through the bathroom floor. I also did not like that every time my children and I went out the door to get to our car there were people sitting next to the door, smoking cannabis, drinking alcohol and smoking cigarettes. My children had to walk through that every time.

2026-03-29 • via Nuitee
M
Michelle • couple • us
10
2026-03-28 • via Nuitee
L
Leslie • extended_group • us
10
Pros:

Very clean and peaceful

Cons:

There wasn’t anything not to like

2026-03-28 • via Nuitee
R
Regine • family_with_children • us
8
2026-03-21 • via Nuitee