Hampton Inn Houston I-10 West-Energy Corridor

Hotels
•
Hampton Inn
8.1 (275 reviews)
11333 Katy Freeway , Houston , US
+1 713-935-0022

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast
Good location
Friendly staff (notably Jeremy)
Convenient with lots of parking
Some rooms reported clean and smelling good
Repeat customers indicate satisfaction for some stays
Cons:
Room maintenance issues (broken exhaust fan, shower head, TV remote)
Noisy AC / AC problems
Humidity and damp carpet reported
Unhelpful morning manager / no compensation for issues
No elevator during some stays
Had to change rooms due to external event (disruption)
Limited in-room amenities (no freezer in fridge, no bathroom hangers)
Towels not always changed / housekeeping lapses

Categories

Cleanliness
7.2
Mixed: some guests reported rooms 'very clean' and smelling good, but multiple complaints about damp carpet, humidity and towels not being changed indicate inconsistent housekeeping.
Service
9.2
Generally strong: customer service praised ('great', 'very friendly staff', 'Jeremy 10/10'), though there was at least one report of an unhelpful morning manager when issues were raised.
Location
9
Very positive: multiple reviewers explicitly cite the location as a highlight ('Love the location', 'Location was perfect!').
Room Quality
5.5
Negative: numerous maintenance problems reported (noisy AC, humidity, damp carpet, broken bath exhaust fan, broken shower head, malfunctioning TV remote, had to change rooms), indicating poor room condition for some stays.
Amenities
8.4
Mixed but overall good: breakfast and parking praised ('lots of parking'), but issues noted such as no elevator during stay, no freezer section in fridge, and limited bathroom fixtures.
Value for Money
7.5
Moderate: positive elements (breakfast, location, repeat customers) are offset by room maintenance issues and lack of managerial compensation, reducing perceived value for some guests.
Food and Beverage
9.6
Very positive: breakfast repeatedly described as 'amazing' and 'fantastic' by multiple reviewers.
Overall Experience
8.4
Generally positive overall driven by location, friendly staff and excellent breakfast, but tempered by room maintenance problems, management responsiveness issues and occasional disruptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location in Houston's Energy Corridor:
Located in the heart of Houston's Energy Corridor, the Hampton Inn Houston Interstate 10 West offers easy access to major attractions and businesses in the area.

Comfortable Rooms with Essential Amenities:
Each room at the hotel is equipped with a microwave, refrigerator, cable TV with pay-per-view movies, in-room coffee makers, and a radio, ensuring a comfortable and enjoyable stay for guests.

On-Site Facilities for Relaxation and Productivity:
Guests can unwind by the outdoor pool, stay active at the gym, or take advantage of the business center's fax and photocopying services, catering to both leisure and business travelers.

Experience the perfect blend of comfort and convenience at the Hampton Inn Houston Interstate 10 West. Book your stay now to enjoy a memorable visit to Houston!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Location

Guest Reviews

8.1
Based on 275 reviews
Cleanliness: 7.2
Service: 9.2
Location: 9
Room Quality: 5.5
Amenities: 8.4
Value for Money: 7.5
Food and Beverage: 9.6
Overall Experience: 8.4
S
Shingo • solo_traveller • jp
1
2026-10-26 • via Nuitee
L
Lisa • couple • us
10
I would stay here again
Pros:

Everything went well, no issues. Breakfast was amazing. The egg frittata was really good. My room was very clean and smelled good. Bed was fine. Customer service was great.

Cons:

NA

2026-10-18 • via Nuitee
H
Hofmann • solo_traveller • us
7
Pros:

Love the location.

Cons:

The hot water was not good was just warm.

2026-09-06 • via Nuitee
R
Robert • solo_traveller • us
10
Cons:

No elevator during my stay.

2026-09-01 • via Nuitee
J
John • solo_traveller • us
9
Very please with facilities and very friendly staff.
Pros:

Convenient, lots of parking

2026-08-17 • via Nuitee
A
Allen • solo_traveller • us
10
My next visit to Houston will probably be at this same hotel.
Pros:

Location was perfect!

Cons:

AC unit in room a bit noisy!

2026-07-06 • via Nuitee
Y
Yusuf Abdeali • couple • ae
7
2026-06-27 • via Nuitee
T
THOMAS • couple • us
7
Big mistake
Cons:

The humidity in the room was almost unbearable.
I think even the carpet was DAMP!

2026-06-26 • via Nuitee
S
Shaun • family_with_children • us
5
breakfast was fantastic, room was poor!!
Pros:

decent hotel and I was a repeat customer since our first stay was fine. Breakfast was fantastic!!

Cons:

Room was poorly maintained. Bath exhaust fan broken, shower head broken, it would not adjust to different modes, TV remote barely worked.......I finally hooked up my Roku to avoid the tv broken remote. AC in hotel was broken. No place in bathroom to hang up anything!! No freezer section in frig. time not correct on microwave. We informed the manager in the morning and he offered no help. He frankly did not care. The Hilton advertises as a first rate hotel but it cannot even meet Hotel 6 quality levels!! I expected to be offered a discount off our rate but that did not happen. Hotel morning manager could care less. Will not stay here again!!!!

2026-06-24 • via Nuitee
F
Francis • couple • us
7
No complain
Pros:

Nice and clean

Cons:

They did not fix the bad and change towels

2026-06-22 • via Nuitee
R
Roberto • solo_traveller • mx
9
Pros:

Jeremy’s attention was something else 10/10

2026-06-22 • via Nuitee
M
Mayra • couple • us
10
2026-05-27 • via Nuitee
M
Michael • couple • us
3
Cons:

We stayed 2 nights but had to change rooms due to an event next door. Should be compensated for disruption

2026-05-25 • via Nuitee
S
Sherita • couple • us
7
It was a good stay
Pros:

The breakfast was awesome

Cons:

The halls were a bit smelly

2026-04-13 • via Nuitee
L
Luisa • extended_group • us
8
2026-04-12 • via Nuitee
G
Gustavo • solo_traveller • us
7
2026-04-03 • via Nuitee
A
Amelia B. • couple • us
8
Very centrally located.
Pros:

The location of the property was a central location for me.

Cons:

I did not like that the hotel rep could not locate the payment from Booking. com. However, the rep was very nice and the situation was resolved.

2026-03-19 • via Nuitee
M
marquasha • solo_traveller • us
6
2026-03-16 • via Nuitee
K
Katiyo • couple • us
4
Cons:

Bugs all over the place and the room was pretty dirty

2026-03-09 • via Nuitee
T
Terry • solo_traveller • us
5
Pros:

It was ok

Cons:

Coffee bread eggs

2026-01-20 • via Nuitee