Relax Inn Mineral Wells

The people that work they are rude and play like they don’t speak English

Upon entering the room, we were happy to see that it appeared clean. Hard floor (not carpet) was a plus. A/C worked well. BUT ... when we walked from the bathroom (after a shower) to the bed, our feet were black. The floors need to be scrubbed, not just swept or damp-mopped. This was gross. I bought cleanser and scrubbed a clean path from the bed to the bathroom and notified the front desk.

The room was hot and beds not made up good. Dead cricket and toilet paper in the toilet. Hair on floor and in sink and tub.

I would NOT have stayed in the hotel if I had not spent 45 minutes on the phone with Hotel.com due to other hotel booked in Weatherford, TX not having the room we booked and rude desk clerk.
We needed a place to sleep but this was NOT a good choice and was way too expensive for the price paid.

Filthy. Roaches everywhere. I’d had enough when a roach crawled across my pillow. I checked out immediately.

The tub was filthy some of the towels were dirty and there was roaches the bed was hard as a rock the floors looked dirty

Fine

Everything was ok

It was convenient and cheap. The AC was very loud every time it turned on. The lights are delayed to come on but that comes with the price. The bedding was hard but did it’s job.

This pains me to write because the man running this place was just a nice guy. The exact type of person you want running your hotel. Unfortunately the room I was in was one of the worst I’ve ever stayed in. I’m a budget traveler so I’m used to 2-3 star hotels. I stay in about 20-30 hotels per year in 20-30 different cities. From the reviews and the pictures everything seems all good. First thing I noticed when we pulled in was that it was 95 degrees and no one was in the pool. I saw clothes hanging from the railing and I assumed they were wet pool clothes. Then I looked closer and it looked like aluminum foil over two windows and realized this is a hotel but also people live here long term. Then I looked into the pool and realized why no one was swimming here. It was just dirty. Check in went well. Really nice guy checked me in. On the way to the room I noticed two more rooms that had decorations and plants in the windows and a camera in the window facing the stairs. That door looked like some had tried to kick it in at some point. The room surfaces were clean. I wipe everything down myself just to be sure and the room was really cleaned well. The room itself was just falling apart. I used the toilet and when I went to flush the handle came off easily. So I had to take the top of the tank off to flush the rest of the time. The manager offered to come up and fix it but I said no. Because I’d only be there one night and because of covid. There was mold all over the inside of the shower curtain, dead bugs in every light cover and the baseboards were coming off the walls. There was an old SUV in the parking lot jacked up with no hood or tires., There was some kind of stain on my pillow case also. I looked up and noticed the smoke alarm battery door was open and there was no battery. I went downstairs to get a battery and put one in myself. I tested the alarm and it worked fine. There wasn’t any noise at night really other than the little dog in the room next door yapping away. They do have a big spotlight that lights up the parking lot for safety. No breakfast or lobby access. I checked in through a glass window with a mail slot on one side. Like I said earlier the people running the hotel were wonderful. It’s the actual hotel itself that needs a lot of love. It’s old and beat up. Even the stairs leading up to the second floor by the truck sitting on tires in the parking lot were sketchy. They all aren’t the same height so be careful coming down. This place could be such a nice place if someone could just invest some money and fix up the dated rooms and keep that pool clean.

The room had dead bugs in the floors. The toilet leaned to the left. Was told it was Queen beds and they were double beds. AC unit smelled like it was burning.

This place was nice a few years back. New management has run it into the ground. It's a dump. I checked in. Went to my room. Looked it over. Went back to check-in and cancelled. I'll NEVER stay here again!!

The staff was friendly and the room and grounds were clean it's an older property but kept up well

Many of the outlets were not working. I asked for handicap assassibility in the bathroom. There was none. The lights over the beds did not work. The ac and minifridge flickered as if there was a wiring problem. The ac was loud. The walls in the bathroom need some cleaning. I asked for extra towels and was told they only give out two because they have to get back what they give. I guess that is their way of keeping count. However, the staff was cordial, but I doubt that I will return to that motel.

It was clean. Housekeeping really does a good job. She is sweet and helpful. We stayed 4 night's. The only problem we had were our neighbors yelled and cussed alot and slammed doors all throughout the night.

If the room rate had been below $40 per night I might have been OK with the stay. While the room walls had newer coats of paint on them, the carpeting in our guest room was sticky and dirty and there were insect parts spread around the room - probably because the vacuum cleaner wasn't sucking. Towels and bed sheets were stained. The stairway to the second floor has uneven steps and I consider it a hazard to use them (we were on the second floor). The pool was filthy and we could not use it as there was debris floating on the surface and pool furniture was in the bottom of the pool. Very disappointing stay.

Great budget motel. Well maintained, clean, and quiet. Owner allows no nonsense. Appropriate for families.

Motel, good pool, about on par with Comfort Inn hotel down the road (ripoffand in bad shape for a hotel) for much less $. Check in was smooth and quick, on site personnel active and knows what's going on with motel. Older motel, but obviously someone trying to keep things up if something needs repair. Odd mix of older and some modernization. Had all the amenities of the other hotels around, Coffee in room, luggage rack, iron, ice bucket and cups, bodywash, conditioners, fridge, tv, microwave, internet, desk area. AC was COLD and hot water was HOT! Lots of insects outside, not sure what's up with that, but likely drawn in due to time of year and all the really good bright lighting on the premises. Above average motel experience, if all hotels are booked or only have the expensive suites left for the weekend, this is a good backup.

My room was clean and the manager was very nice and friendly.

cant believe i paid over $100 for a Roach Motel. never again.

Excellent service by friendly office mgr. Everything clean and comfortable including the bed. Great TV channel selection, although TV was mounted so high on the wall it made viewing difficult. Quite a few guests in the inn while I was there, but no noise problems. I slept fine. Also felt safe. Parking lot well-lit.