Residence Inn Kalamazoo East

Hotels
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Residence Inn
7.8 (63 reviews)
1500 East Kilgore Road , Kalamazoo , US

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Parking
Free Parking
Family rooms
Pets allowed
Grocery deliveries
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
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Review Highlights

Pros:
Breakfast
Friendly breakfast staff
Helpful reception
Cons:
Dirtiness
Run-down rooms
Serious cleanliness issues
Overcharging and billing issues
Poor response from management
Outdated facilities
Lack of basic amenities

Categories

Cleanliness
2
Many reviews cited significant cleanliness issues, ranging from dirty rooms to stained dishes and linens.
Service
3.5
Service experience was mixed, with some guests appreciating staff at breakfast and reception, but many facing serious issues such as overcharges and lack of responsiveness.
Location
5
Location feedback is limited, with no significant positives or negatives mentioned in the reviews.
Room Quality
2.3
Guests consistently reported rooms being old, run-down, and in serious need of refurbishment.
Amenities
3
Amenities received poor ratings due to lack of basic items such as bedding for sofa sleepers and overall poorly maintained facilities.
Value for Money
2.5
Given the numerous issues mentioned, guests felt that the value for money was very low.
Food and Beverage
5.5
Some positive remarks for breakfast and staff, but overshadowed by the overall negative experiences.
Overall Experience
2.8
The majority of guests had a negative overall experience and expressed a strong likelihood of not returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 21:26

Property Description

Convenient Airport Proximity
Located just a mile from Kalamazoo/ Battle Creek International Airport, this apartment hotel offers self-contained accommodation for your comfort and convenience.

Fully Equipped Kitchens and Work Areas
All units come with fully equipped kitchens, spacious work areas, and free wired internet, ensuring you have everything you need to stay productive and comfortable during your stay.

Recreational Amenities and Nearby Attractions
With an outdoor heated pool, sports court for basketball and tennis, and a 24/7 gym, there are plenty of opportunities for relaxation and fitness. Plus, being close to Wings Stadium and the Air Zoo, entertainment and exploration are just moments away.

Book your stay at Residence Inn Kalamazoo East now for a perfect blend of comfort, convenience, and recreation.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 11:00 AM
Minimum number of rooms required for group bookings: 9
Airport code: AZO

Property Policies

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location