Hotel Continental Park

Hotels
9.2 (1045 reviews)
Murbacherstrasse 4 , Luzern , ch

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Great location and friendly staff
Cons:
Service inconsistency
Limited amenities (e.g., no gym)

Categories

Cleanliness
9.18
Very clean and well maintained as mentioned in several reviews.
Service
9.55
Overall positive experiences with staff, though one incident mentioned inconsistency.
Location
9.39
Great location close to train station and attractions.
Room Quality
9.14
Rooms are comfortable, clean, and well equipped.
Amenities
8.67
Standard amenities with room for improvement (e.g., better provision of slippers).
Value for Money
9.13
Good value for the quality of stay.
Food and Beverage
9.18
Breakfast received positive feedback, though a few mentions of limited options.
Overall Experience
9.35
The overall stay was very pleasant with positive feedback from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:14

Property Description

Luxurious Accommodations
Experience comfort and convenience at Continental Park with air-conditioned rooms, LCD TVs, and free WiFi. Each room is equipped with a minibar, laptop-size safe, and extra amenities like umbrellas and slippers.

Convenient Location
Situated just 100 meters from Lucerne Train Station, our hotel offers easy access to transportation. Guests can also take advantage of on-site underground garage parking, ensuring a hassle-free stay.

Culinary Delights
Indulge in fine Italian cuisine at our on-site restaurant, complete with a charming garden terrace. Whether you're enjoying a meal or exploring the city, Continental Park offers a memorable experience.

Book now to enjoy a luxurious stay at Continental Park and create unforgettable memories in Lucerne.

Important information:

If you travel with children, please inform the property about their number and age prior to arrival. You can use the Special Requests box when booking or contact the property.

When booking [5] rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Guest Reviews

9.2
Based on 1045 reviews
Cleanliness: 9.18
Service: 9.55
Location: 9.39
Room Quality: 9.14
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 9.18
Overall Experience: 9.35
W
Waqas solo_traveller ae
10
2026-08-29 via Nuitee
I
Iris solo_traveller il
10
2026-08-29 via Nuitee
S
Sonya solo_traveller au
6
Pros:

The hotel is close to the train station which is amazing.

Cons:

Sadly our room smelt heavily of ash, post a fire that took place a couple weeks before hand. The smell was masked with air freshener, which didn't work.

Our room was station on the 4th floor and next to construction, we were woken up every morning 7am to tools, voices and loud noises.
For some people Switzerland is a once in a life time opportunity and for the price you pay the rooms you shouldn't have to be woken up like that. I believe there should be compensation and fellow guest should be warned before staying.

The fire alarms went off Thursday afternoon and there was no announcement to say if it was real or fake. Again Friday morning at 6:30am again no announcement. When speaking to the staff about this issue they apologised and asked how we were paying for the room tax,

Very unsatisfied, over priced for a room next to construction, and smelling of ash.

2026-08-29 via Nuitee
V
vered couple il
5
מלון שעולה 500-600€ ללילה. בהחלט לא שווה את המחיר. לא ממליצה
Pros:

קירבה לתחנת הרכבת . ממש בכניסה
המיקום מעולה הכל קרוב.
ארוחת הבוקר מצויינת

Cons:

המלון בשיפוצים. אין מתקנים. לא ברור על מה נחשב המלון ל 4 כוכבים. ב2 הלילות ששנינו במלון היו התראות על עשן בבניין אחת מהן העירה אותנו ב 6 בבוקר.

2026-08-29 via Nuitee
D
Dorte extended_group au
10
2026-08-29 via Nuitee
L
Luuk couple nl
9
2026-08-27 via Nuitee
E
Eunhee solo_traveller kr
9
2026-08-25 via Nuitee
J
Jacques solo_traveller nl
8
Uitstekend hotel
Pros:

Uitstekende nieuwe comfortabele accomodatie, ligging en restaurant (Bellini). Personeel was ook O.K. behalve de onervaren receptionist die moeite had om ons in te checken.

Cons:

Incheck proces

2026-08-24 via Nuitee
P
PAWAN family_with_children ae
8
Dont have time to put whole text
Pros:

Dont have time to put whole text

Cons:

Dont have time to put whole text

2026-08-24 via Nuitee
O
Orlando couple au
8
Good choice
Pros:

Clean, comfortable

Cons:

Poor breakfast

2026-08-23 via Nuitee
K
Kbamad family_with_children il
4
الفندق جيد ما عدا قسم الافطار جدا سئ
Pros:

قريب نوعا الى المكز يجتاج الى 18 دقيقة مشي

Cons:

الاستفبال من قبل المسؤول عن الاستقبال جيد ولكن القسم المسؤول عن وجبة الافطار غير مقبول اطلاقا العمل مع الناس كان سئ المعاملة ومخيب لكل توقع

2026-08-21 via Nuitee
S
salim solo_traveller tr
9
2026-08-21 via Nuitee
S
Santiago extended_group es
7
Hotel muy centrico
Pros:

Tiene muy buen emplazamiento, junto a la estación y al lago

Cons:

Es un hotel con muy poco caracter, nada hará q lo recordemos

2026-08-19 via Nuitee
S
SUNIL KANAYALAL couple sg
9
Great place for convenience in terms of connectivity to various modes of public transport.
Pros:

Great location, very convenient to get to the station, ferry and city. Good facilities, comfortable room and very friendly staff.

Cons:

Part of the building was under repairs so was noisy early morning.

2026-08-19 via Nuitee
J
Joseph extended_group au
10
2026-08-19 via Nuitee
K
Koichro couple jp
7
2026-08-18 via Nuitee
I
Irina couple us
9
Beautiful hotel in the heart of Luzern
Pros:

First of all, hotel location is unbeatable. On a quiet side street across from the main train station, it faces the park (hence the name), and allows one to reach in a few minutes both the trains and lake boat piers.

With a 4 night long stay in Luzern, we truly appreciated our beautiful bright room. Thank you, Natalie! The room was clean, sunny, perfectly air-conditioned and very comfortable. It had the fridge for fresh berries and fruit we kept buying.

Reception people were friendly, helpful and provided both maps and transit info for trips to Mount Rigi and Pilatus.

We did not use hotel breakfast, but I’d like to recommend nearby vegetarian oasis buffet Tibits (on the train station) and, especially, having lunch at the Manora cafeteria on the top floor of the Manor department store (across the Reuss river, 10-15 min walk from the hotel).

Cons:

Hotel price was quite high. However, it is hardly surprising with Luzern being the top Swiss destination, especially in peak summer season.

2026-08-16 via Nuitee
A
Alaaeldin couple ae
6
I will not repeat reservation with this hotel
Pros:

Room was clean and good
Breakfast was amazing

Cons:

Receptionist guy in the night shift wasn’t friendly
We were arriving late and very tired however his face was not happy when he saw us and he took long time for registration kept me standing
He asked us for deposit however didn’t ask others

2026-08-16 via Nuitee
P
Peng-Yuan solo_traveller tw
9
2026-08-15 via Nuitee
H
Hui family_with_children cn
7
很一般。
Pros:

地理位置很不错,火车站出来走五分钟就到。早点比较丰富。

Cons:

由于之前两周发生了火灾,我们订的房间无法入住。邮件沟通几次,回复很慢。直到入住当天才给出了解决方案。换了更小的房间,很挤,作为补偿,送了早餐。

2026-08-14 via Nuitee