Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Good breakfast
Comfortable beds
Cons:
Cleanliness issues
Room size discomfort
Unreliable amenities

Categories

Cleanliness
7.61
Some comments mentioned issues with hygiene and smells in the room.
Service
9.08
Staff received positive remarks for friendliness and helpfulness.
Location
9.12
Multiple mentions of excellent location near metro and attractions.
Room Quality
7.57
Issues with room size and comfort were mentioned, particularly about beds.
Amenities
8.1
Amenities were adequate but some reviews noted lacking toiletries.
Value for Money
8.56
Overall regarded as good value for the price.
Food and Beverage
8.61
Breakfast received positive feedback for variety and quality.
Overall Experience
8.58
General satisfaction with stay, despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:06

Property Description

Luxurious Accommodation
Excelsior Opera provides a sophisticated stay just steps away from Opéra Garnier. The rooms are equipped with modern amenities including an LCD TV, minibar, and air conditioning. Some even feature a charming balcony overlooking the city.

Convenient Location
Situated near Gare du Nord and Gare de l'Est Stations, guests can easily explore Paris with nearby bus and metro access. The iconic Eiffel Tower and Champs-Élysées districts are within reach, making sightseeing a breeze.

Travel-Friendly Services
Start your day right with a delicious buffet breakfast offered daily. Additionally, the proximity to Place de l’Opéra and the Roissy bus stop to Charles De Gaulle Airport ensures a seamless travel experience.

Experience luxury and convenience at Excelsior Opera - book your stay now!

Important information:

The children and extra bed policies do not apply to the single rooms.

Please note that rooms with a balcony are available upon request at the time of booking and they are subject to availability.

Please note that for all bookings, the credit card used for booking and a valid ID will be requested upon check-in. The name on the ID must be the same as the one on the credit card. The credit card is used to guarantee the reservation and will not be charged until arrival.

Please note that when booking more than 3 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1249 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.58
L
Lamia solo_traveller fr
2
Hotel trop bruyant aux étages inférieurs
Pros:

Le personnel agréable et la situation géographique.

Cons:

L’hôtel est situé sous un passage de métro, ce qui occasionne un bruit très important toutes les 2 à 3 minutes. Une chambre spacieuse m’avait d’abord été attribuée au premier étage, mais le niveau sonore rendait impossible tout travail ou repos.

Après échange avec le personnel de l’accueil, il m’a été indiqué qu’il n’y avait plus de chambre disponible. Ce n’est qu’après insistance et demande de changement, avec mention d’un recours possible auprès de Booking, qu’une chambre m’a finalement été proposée au 5e étage, effectivement moins bruyante, mais beaucoup plus petite.

J’avais payé pour une chambre de catégorie supérieure ; pour obtenir simplement du calme, j’ai du me resoudre à une chambre standard au prix de la catégorie supérieure. Je ne passerai désormais plus par Booking pour mes prochaines réservations, car je me sens à chaque fois lésé. C’est regrettable de constater un tel manque d’honnêteté de la part de certains hôteliers aujourd’hui.

2026-05-01 via Nuitee
A
Angel couple pa
10
Perfect value location money
Pros:

The location and it was comfortable

Cons:

The elevator

2026-04-28 via Nuitee
A
Anna family_with_children no
9
Pros:

Perfekt beliggenhet, rent og hyggelig personale

2026-04-27 via Nuitee
K
Kıvılcım solo_traveller tr
10
Herzaman gittiğim mütiş konum ve konaklama . Teşekkürler.
Pros:

Konumu, sıcak ortam ,kahvaltı, odalar ,ambiyans.

Cons:

Beğenmediğim birşeyi yoktu.

2026-04-25 via Nuitee
S
Senay couple tr
10
2026-04-21 via Nuitee
S
sun family_with_children ie
7
2026-04-11 via Nuitee
S
Styliani Chrysoula family_with_children gr
10
The Best Hotel I Stayed in Paris
Pros:

Metro station, supermarket, shopping mall and restaurants a few steps away from the hotel, the most comfortable bedding, welcoming and accommodating staff

2026-04-11 via Nuitee
A
Aiko solo_traveller jp
7
2026-04-10 via Nuitee
M
Meriçcan solo_traveller tr
7
2026-04-09 via Nuitee
M
Maria Gloria family_with_children es
9
Un buen hotel y súper bien situado.
Pros:

Si localización

Cons:

La cama de mi hija era muy pequeña para 15 años y ser una triple.

2026-04-08 via Nuitee
N
Nestorova family_with_children bg
10
Перфектно
Pros:

Отлична локация . Удобна стая за трима. Любезен персонал .

2026-04-08 via Nuitee
V
Veronique family_with_children fr
9
2026-04-03 via Nuitee
P
Philippe couple fr
8
Séjour très court, mais très agréable
Pros:

Très réactif, très accueillant

Cons:

Chambre très petite

2026-04-03 via Nuitee
I
Ivan couple it
8
2026-04-03 via Nuitee
B
Bertrand family_with_children fr
8
Hotel correct pour le prix
Pros:

Emplacement

Cons:

Bruyant

2026-04-03 via Nuitee
N
Natallia solo_traveller by
8
2026-03-30 via Nuitee
S
Soufiane couple fr
9
2026-03-30 via Nuitee
W
woo Jung family_with_children br
8
2026-03-28 via Nuitee
E
Elisabeth solo_traveller fr
8
2026-03-27 via Nuitee
N
Nadège couple fr
4
Pas terrible
Pros:

L'emplacement

Cons:

Chambre assez petite.
2 lits simples alors que nous avions réservé pour un lit double.
Murs pas insonorisés et très gênant d'entendre les ébats de la chambre voisine.
Beaucoup de bruits également a l'extérieur.

2026-03-24 via Nuitee