The Castle Hotel

Hotels
Independent
7.6 (19 reviews)
11 High Street, Coldstream, Scotland, TD12 4AP , Coldstream , GB

Pets allowed

Facilities

Free breakfast
Express check-out
Express check-in/check-out
Picnic area
Free breakfast
Express check-out
Smoke-free property
Express check-in
Free full breakfast
Banquet hall

Review Highlights

Pros:
Great location
comfortable beds
helpful staff
handy amenities
Cons:
Limited parking
expensive breakfast
no spa services
cleanliness issues
inconsistent value for money

Categories

Cleanliness
6.6
Mixed reviews on cleanliness, with some guests praising the clean rooms and bathrooms, while others mentioned issues with cleanliness.
Service
8.1
Service was generally positive, with guests appreciating helpful staff and quick problem resolution.
Location
8.2
The hotel's location was highlighted as a major advantage, with guests mentioning convenience and accessibility to nearby attractions.
Room Quality
7.5
Rooms were generally comfortable, although some guests noted issues like stale smells, lack of fridge facilities, and minor maintenance problems.
Amenities
7
Mixed feedback on amenities, with some guests praising shared facilities while others criticized cleanliness and lack of certain services.
Value for Money
6.5
Divided opinions on value for money, with some finding the price reasonable for the location and services, while others felt it was overpriced.
Food and Beverage
6.7
Guests had mixed reviews on food and beverage offerings, with some appreciating breakfast and restaurant services, while others desired more variety.
Overall Experience
8
Most guests had a positive overall experience and expressed willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 15:34

Property Description

Luxurious Dining Experience

Indulge in a satisfying meal at the restaurant and wrap up your day with a drink at the bar/lounge. Start your mornings with a complimentary full breakfast served daily.

Convenient Amenities

Enjoy features such as a picnic area, banquet hall, express check-in, and express check-out for a hassle-free stay.

Prime Location

Located within a 5-minute walk from Home Park and Coldstream Library, The Castle Hotel in Coldstream offers easy access to nearby attractions like Henderson Park and Hirsel Golf Club.

Book your stay at The Castle Hotel and experience luxury and convenience in Coldstream.

Important information:

Make use of convenient amenities, which include a picnic area and a banquet hall.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Only dogs are allowed

  • Pets

    Service animals are allowed

Location

Guest Reviews

7.6
Based on 19 reviews
Cleanliness: 6.6
Service: 8.1
Location: 8.2
Room Quality: 7.5
Amenities: 7
Value for Money: 6.5
Food and Beverage: 6.7
Overall Experience: 8
A
Adam self
10
Pros:

The staff were extremely friendly and helpful. Good Covid awareness. Room was dated but good for price. Electric shower was hot with enough pressure.
The main road is very quiet at night so room was quiet.
Full English breakfast was well sized and well cooked. It came with cereal, toast, orange juice and tea or coffee.

2020-09-22 via Nuitee
V
Verified traveler
4
Pros:

Staff very nice but old, creaky, noisy floorboards & thin walls meant you heard every move & conversation in adjoining rooms so no peaceful nights sleep. Very dated rooms & felt Covid in safe. No hand sanitizer in dining room despite communal coffee, milk, orange jugs. Whole place didn’t feel clean enough.

2020-09-14 via Nuitee
S
Stuart
4
Forget about sleep
Pros:

Creepy floorboards, no double glazing, no room, dirty shower, very dated

2020-08-28 via Nuitee
V
Verified traveler partner
10
Pros:

The staff were so welcoming . Cosy feel to the hotel and room . Beds great and comfy in no 8 !

2019-12-29 via Nuitee
V
Verified traveler partner
10
Pros:

Staff great and willing to please . Food lovely . Beds so comfy and clean . Thx Ewan , Suzanne, and bar staff .

2019-12-28 via Nuitee
K
ken
8
Pros:

lovely food at night and at breakfast. Cheery staff

2019-09-04 via Nuitee
V
Verified traveler self
6
Pros:

Very friendly and helpful staff .Property needs money spending on it .

2019-08-24 via Nuitee
V
Verified traveler
6
Castle hotel
Pros:

Very squeaky floor boards, mattresses uncomfortable, sink dirty and whole place needs updating. New owner just taken over so hopefully will improve

2019-08-21 via Nuitee
V
Verified traveler self
10
Pros:

There was nothing I didn't like. the food was excellent infact that goes for every thing I have no complaints what so ever about anything, A first class and more than enjoyable stay, Thankyou to all concearned.

2019-08-12 via Nuitee
S
Samantha
8
Pros:

Stopover on way to holiday destination. It’s clean and a warm welcome.

2019-08-01 via Nuitee
R
Robin
8
Good place for lower price visit to Coldstream
Pros:

The hotel is a bit dated and the rooms are fine, but could do with a bit of redecorating or some refurbishing. It is well located for walking around the town and would make a reasonable base for a few days in the area. The new manager was very friendly and helpful; being bothered about the comfort of our stay. The breakfast was fine - cereal, toast and cooked breakfast - so, whilst not a lot of choice it was definitely adequate. the coffee was very good.

2019-07-23 via Nuitee
F
Freddi
10
Pros:

The hotel and staff are really welcoming and kind :-)
You feel just like home
The food they serve is really delicious and and a good size 👍

2019-07-22 via Nuitee
V
Verified traveler friends
8
Pros:

A friend and I stayed one night at the Castle Inn in the lovely town of Coldstream. The inn is a proper older-style hotel with bar/restaurant downstairs - it isn't a corporate or chain hotel type of property which gives it a lovely charm. The rooms are quite small and the stairs are a bit steep, but the facilities are very comfortable and mod-cons such as wi-fi are available. The staff were excellent and I highly recommend the breakfast. Whilst in Coldstream, take the opportunity to have a walk through the village and to the bridge over the River Tweed, one end of which is in Scotland (the Coldstream end), the other in England.

2019-07-14 via Nuitee
M
Michael
2
Pros:

Not a great hotel the room in our opinion was not up to standard at all . It was very hot in the room due to the radiators being on full belt and couldn't be switched off ,we were given a fan out of the kitchen that was covered in grease and the window would not stay open. We left a day early as we could not stand the place . A real shame as the local area is very buitifull ,

2019-07-07 via Nuitee
M
Mark
8
Friendly welcome.
Pros:

Very friendly welcome. Excellent food. Room was what I expected given the price I paid.

2019-07-03 via Nuitee
V
Verified traveler partner
8
Pros:

Ample parking; allowed to bring the dog and at a minimal charge; bed was comfortable; Breakfast was lovely

2019-06-17 via Nuitee
V
Verified traveler family
10
Pros:

Very friendly and helpful staff and glad we picked here for our overnight stop

2019-06-15 via Nuitee
S
Stephen
6
Pros:

Staff were friendly the room was ok for one night but definitely needs updating but the breakfast made up for it

2019-06-03 via Nuitee
A
Alex
6
Pros:

Room was very small and very dated, not somewhere you’d book unless as a last resort and being told we’d got it at a cheaper price kind of raised the old eyebrow! You’d need the neck of a giraffe to was the tv!

2019-05-11 via Nuitee