Hotel Bristol Palace

Hotels
9.1 (7822 reviews)
Via XX Settembre 35 , Genova , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Older room conditions
Temperature issues

Categories

Cleanliness
8.43
Some reviews indicate that while the hotel is well maintained, it could be cleaner, especially in terms of older rooms.
Service
9.4
Overall positive feedback about the staff's professionalism, though some experiences were less favorable.
Location
9.94
Consistent praise for the excellent location of the hotel, noted as one of its strongest points.
Room Quality
8.39
Mixed reviews on room conditions; some rooms are dated and have issues with temperature control.
Amenities
8.92
Amenities received average feedback, with room for improvement, particularly regarding facilities in rooms.
Value for Money
8.88
Some guests feel the hotel is overpriced considering the condition of some rooms.
Food and Beverage
9.43
Breakfast and dining options received positive remarks across multiple reviews.
Overall Experience
9.4
Guests enjoyed their stay overall, despite some drawbacks regarding room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:35

Property Description

Impressive Elliptical Staircase and Elegant Rooms

The Bristol Palace in central Genoa welcomes you with its grand elliptical staircase, leading to beautifully appointed rooms. Each room exudes classic style with antique furniture, offering modern comforts like soundproofing, air conditioning, free WiFi, and a TV with international channels. The luxurious bathrooms come with premium toiletries, complemented by a daily turndown service.

Fine Dining and Business Facilities

Indulge in exquisite dining at the elegant restaurant and coffee shop, where a varied American buffet breakfast awaits, including gluten-free options. For business travelers, the hotel offers 9 meeting rooms and business facilities. Additionally, a private garage and valet service are available for your convenience.

Proximity to Attractions

Conveniently located just 100 meters from Piazza De Ferrari, the hotel is a short walk from Genoa's Aquarium and harbor area. Immerse yourself in luxury and convenience at the Bristol Palace.

To experience luxury and convenience at the Bristol Palace, book your stay now!

Important information:

Please note that the private garage is closed from 00:00 until 07:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 29 per day.

Location

Guest Reviews

9.1
Based on 7822 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.94
Room Quality: 8.39
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 9.43
Overall Experience: 9.4
A
Alaeddine • solo_traveller • ma
6
2026-06-20 • via Nuitee
T
TOLGA • family_with_children • tr
8
2026-06-20 • via Nuitee
L
Livia • solo_traveller • it
8
2026-06-20 • via Nuitee
Y
YUJI • solo_traveller • jp
10
Pros:

大変素晴らしい滞在でした。また利用させて頂きます。

Cons:

特にありません

2026-06-20 • via Nuitee
M
Maria • couple • sk
10
Toto ubytovanie vrelo odporúčam :)
Pros:

Hotel v skvelej lokalite. Budete to mať blízko k väčšine pamiatok v Janove. Zároveň sa nachádza priamo v nákupnej pasáži, čiže si viete rýchlo a pohodlne odbehnúť na nákupy. Personál veľmi príjemný a profesionálny. Izby čisté, veľké a pohodlné s požadovaným vybavením. Parkovanie formou valet parkingu, ktoré prebehlo bez problémov. Raňajky boli skvelé a mali sme možnosť vyskúšať ponuku obedového a večerného menu v hotelovej reštaurácii. Krásne a príjemné prostredie v kombinácii so skvelým jedlom sú zárukou úžasného zážitku :) Ďakujeme za všetko!

Cons:

Nič

2026-06-20 • via Nuitee
P
Peter • solo_traveller • ie
9
Pros:

Beautiful historic hotel in a very good location. Amazing room with high ceilings, spacious and huge bed. Bathroom was beautiful also.

Cons:

Only negative was the breakfast which was a bit chaotic with the buffet not very warm.

2026-06-20 • via Nuitee
F
Fatima • extended_group • ae
10
Pros:

Good location
Good price
Very clean
Nice buffet

2026-06-19 • via Nuitee
M
Marta • couple • it
9
2026-06-19 • via Nuitee
R
Roberta • solo_traveller • it
9
Charme di un grand hotel
Pros:

Struttura e arredamento
Gentilezza e cordialità del personale
Posizione

Cons:

Insonorizzazione non ottimale

2026-06-18 • via Nuitee
L
Leisa • couple • us
10
Pros:

location was amazing and the hotel was absolutely gorgeous

Cons:

nothing

2026-06-18 • via Nuitee
U
ursula • solo_traveller • it
9
2026-06-18 • via Nuitee
M
Mehdi • couple • ch
10
2026-06-18 • via Nuitee
A
AYSE • extended_group • tr
9
Pros:

Unfortunately we stayed only one night

2026-06-18 • via Nuitee
B
Boris • couple • de
9
2026-06-18 • via Nuitee
A
Arndt-Christian • couple • de
10
2026-06-17 • via Nuitee
A
Amanda • solo_traveller • pl
10
Pros:

Świetny pokój, pyszne śniadania :)

2026-06-17 • via Nuitee
R
René • solo_traveller • de
10
Pros:

Unglaublich freundliches Personal.

2026-06-17 • via Nuitee
F
fikree • solo_traveller • ae
9
2026-06-17 • via Nuitee
A
Andreas • couple • de
6
2026-06-16 • via Nuitee
T
Thomas • couple • fr
7
2026-06-16 • via Nuitee