Country Inn & Suites by Radisson, Muskegon, MI

Hotels
Country Inn & Suites by Radisson Americas
6.5 (769 reviews)
1675 East Sherman Boulevard , Muskegon , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Convenient for travel
Cons:
Cleanliness issues
Poor maintenance
Value for money concerns

Categories

Cleanliness
4.5
There were multiple complaints about mold, dirtiness, and unpleasant odors.
Service
7.5
Staff were generally described as nice and accommodating, though some reports of poor front desk service.
Location
8
Location was often praised, being close to beaches and attractions.
Room Quality
6
Mixed reviews with complaints about bed sizes and odor issues.
Amenities
6.5
Amenities like the pool and breakfast received mixed feedback.
Value for Money
5.5
Overall value was considered poor given the number of issues reported for the price.
Food and Beverage
6.5
Breakfast was mentioned but received criticism regarding variety and seating.
Overall Experience
7.5
Overall experience was marked by several negatives, but some aspects were appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:02

Property Description

Indulge in Relaxation

This hotel, just a short drive from Central Muskegon and the beautiful Lake Michigan beaches, offers a perfect blend of relaxation and convenience. Unwind in the indoor pool and hot tub or enjoy the spacious rooms with complimentary Wi-Fi for a comfortable stay.

Endless Entertainment

Guests can enjoy a variety of entertainment options at the Comfort Inn Muskegon. From the gym and sauna to the seasonal outdoor pool, there's something for everyone. The game room with billiards, table football, air hockey, and arcade games guarantees endless fun during your stay.

Delightful Dining and Nearby Attractions

Start your day with a delicious breakfast buffet featuring hot waffles, and later unwind at the on-site bar and lounge offering a selection of cocktails and beer. With Michigan’s Adventure Amusement Park, Fruitport Golf Club, and The Lakes Mall just a short drive away, there's no shortage of nearby attractions to explore.

Book your stay now at Comfort Inn Muskegon for a perfect blend of comfort and entertainment!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests must be at least 21 years old to reserve a room at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKG

Location

Guest Reviews

6.5
Based on 769 reviews
Cleanliness: 4.5
Service: 7.5
Location: 8
Room Quality: 6
Amenities: 6.5
Value for Money: 5.5
Food and Beverage: 6.5
Overall Experience: 7.5
R
Rachel solo_traveller us
10
Pros:

Clean room and customer services

2026-08-27 via Nuitee
K
Kia couple us
8
2026-08-25 via Nuitee
S
Sierra family_with_children us
1
Would not recommend
Pros:

Pool

Cons:

Room was poorly clean, visible stains present on bed and floor, hair throughout bathroom counter top, garbage on floor

2026-08-24 via Nuitee
M
Mirranda solo_traveller us
7
2026-08-21 via Nuitee
C
Carol couple us
4
Unclean uncaring
Pros:

Nice indoor pool and hot tub

Cons:

Indoor and outdoor pool water was cold. Our bathroom was not clean. Tp everywhere clump of hair on floor puke🤮 toilet was clogged with tp
Would not flush. Calked desk said they would send someone up they called few mins later telling us no maintenance on duty. Told her to bring a plunger she did husband fixed.🤮 Floor around hot tub very slippery. 65 year old husband fell hit his head on floor. He was fine tho thank Goodness. Told front desk lady she was uncaring and didn’t indifferent about it. I would not go back there. And there was a 100.00 hold on our credit card that we were not told about when booking.

2026-08-20 via Nuitee
S
Schroeder solo_traveller us
5
2026-08-18 via Nuitee
R
rob solo_traveller us
6
Our stay
Pros:

It was clean. The night guy was helpful with the laundry facilities and pleasant

Cons:

The guy that worked there during the daytime that was trying to use our bathroom for 5 dollars after our cards stop working and him and his friend by us.In and then we went to the front desk reported him and the the lady running, it said he was probably joking.It was very suspicious to us and felt unsafe

2026-08-18 via Nuitee
E
Emily couple us
10
Fran and her staff made my stay wonderful.
Pros:

I LOVED Fran and the entire dront desk staff. They were all so welcoming and accomodating. They were also very compassionate considering I was there as a guest while my Father In Law was a patient in the nearby hospital. Fran worked with me to make sure I had a room when I had to extend my stay and just took care of things for me so I could focus in my family.

Cons:

The hallways smelled like weed. But hey, it's Michigan... everywhere smells like weed.

2026-08-11 via Nuitee
J
Janice couple us
8
2026-08-11 via Nuitee
W
Wendy family_with_children us
6
We had a good time while we were at the hotel.
Pros:

The breakfast was a bonus, cafe' staff were quick and efficient with keeping things filled and coffee fresh, it was much appreciated. Rooms were good looked clean and put together when we arrived.

Cons:

N/A

2026-08-11 via Nuitee
V
Vicki family_with_children us
7
We had a nice time in Muskegon
Pros:

We liked the pool area and the option for the indoor and outdoor pool- we used both of them during the stay.
We liked the breakfast options.

Cons:

I did not like that the bathroom door did not open and close properly. It would get stuck like it was warped on the bottom. There didn't seem to be enough soap or shampoo for the shower.

2026-08-10 via Nuitee
B
Beth solo_traveller us
8
2026-08-10 via Nuitee
M
Matthew family_with_children us
4
Had fun. But very un clean
Pros:

Small and quiet.

Cons:

Everything was dirty. From the pool and hot tub area, to garbage on the hallway floors. The fridge in my room was leaking into the entertainment center so much the bottom board is rotted and the entertainment center is leaning forward.

2026-08-10 via Nuitee
J
Jessica family_with_children us
10
2026-08-07 via Nuitee
J
Jessica family_with_children us
1
2026-08-04 via Nuitee
S
suekane family_with_children us
3
Not in a nice area. Questionable things happening in the nearby busy parking lot. Not very clean.
Pros:

I like that breakfast was offered. I did not use the pool.

Cons:

Room was not cleaned properly and staff was very dismissive.

2026-08-04 via Nuitee
S
Shauntina couple us
10
2026-08-03 via Nuitee
C
Carl couple us
6
It was a fine place to spend a night, but I would be disappointed if it was my vacation stay.
Pros:

We got in at close to midnight after getting off the ferry. The front desk attendant was very helpful and efficient. The room was spacious and comfortable. I didn't swim, but the pool area was very pleasant for some quiet time before getting on the road in the morning.

Cons:

This seems like a hotel that has seen better days. The room smelled a bit musty when we entered, not like it was a former smoking room, but just old. The breakfast area also looked a bit rundown, and the breakfast was "Meh!" Nothing to get excited about.

2026-07-25 via Nuitee
T
Thomas solo_traveller us
9
Great value.
Pros:

Kind staff. Room was clean and well stocked.

Cons:

stair case could have been cleaner and the dining room floor was sticky.

2026-07-24 via Nuitee
D
Don couple us
4
I booked the weekend months in advance at a discount rate but was charged at full last minute rates
Cons:

The price. I was unaware that booking .com provide the service. And change we more than quoted in advance.

2026-07-21 via Nuitee