Great Southern Hotel Brisbane

Hotels
7.5 (4363 reviews)
103 George Street , Brisbane , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from construction
Lift issues

Categories

Cleanliness
6.96
Rooms were reported clean, but complaints about construction and dust affect perception.
Service
8.43
Staff were pleasant and helpful, with specific praise from multiple reviews.
Location
8.47
Great location near entertainment and attractions, appreciated by guests.
Room Quality
6.92
Rooms were clean, but noise from construction impacted quality of stay.
Amenities
6.45
Limited due to construction and only one lift operational, leading to inconvenience.
Value for Money
7.41
Fair value for the location, but construction affected the experience which may influence this score.
Food and Beverage
7.96
Breakfast received positive mentions, adding to the stay experience.
Overall Experience
7.43
Mixed experiences, with significant issues from construction overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:35

Property Description

Central Location

Located in the heart of Brisbane's CBD, The Great Southern Hotel Brisbane offers easy access to popular attractions like Queen Street Mall, Parliament House, and the Botanical Gardens, all just a short walk away.

Comfortable Rooms

The air-conditioned rooms at the hotel provide a comfortable stay with amenities such as a refrigerator, tea/coffee making facilities, flat-screen TVs, an iPod dock, and a work desk, ensuring a relaxing experience for guests.

Convenient Facilities

Guests can enjoy the convenience of a 24-hour reception and the option of secure parking (additional cost and subject to availability), making their stay hassle-free and enjoyable.

Book your stay at The Great Southern Hotel Brisbane for a memorable experience in the vibrant city of Brisbane!

Important information:

This credit card and photo ID must be in the same name as the guest's name on the booking confirmation. If the booking has been made in a different name to the guest’s name on arrival, an authorisation form will need to be completed.

Please note that there is a non-refundable 2.0% credit card fee when you pay with Mastercard, Visa, UnionPay, JCB, American Express and Diners Club.

Early check in available for an additional AUD 30 only prior to 10:00 (after 10:00 is just subject to room availability).

Late check out is available for an additional AUD 35 until 13:00 (day use rate applies after 13:00).

All requests for late check-out are subject to approval by the property and must be requested before 10:00.

On-site parking is subject to availability due to limited spaces.

The maximum vehicle height for parking at this property is 1,75 metres.

Please note that renovation work will be carried out from April 2023 to October 2026 and some rooms may be affected by noise..

Housekeeping services can be arranged for an additional charge of AUD 20.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 15 per person per night when using an available cot.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 30 per day.

Location

Guest Reviews

7.5
Based on 4363 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 6.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 7.43
H
Helen solo_traveller au
9
2026-07-12 via Nuitee
P
Pierre extended_group fr
8
2026-07-12 via Nuitee
H
Helen solo_traveller au
9
2026-07-12 via Nuitee
G
Guo solo_traveller au
8
2026-07-11 via Nuitee
K
Kathryn solo_traveller au
8
Pros:

The staff were courteous, helpful and professional. The location is excellent The breakfast was amazing. Good size room was in fair condition, but I believe the apartments are being gradually refurbished. The bathroom had been updated but the carpet in the apartment was worn out and needs replacing. The bed was very comfortable and there was enough seating for 2 persons. Good black-out curtains. View from room 1103 had beautiful views of the river, high rises and the big wheel at Southbank.

Cons:

Our room had a large window (no balcony) to see the views but it was not very clean. No microwave, which I prefer to have in the room. Had a huge rain shower head that had not much pressure and keep changing from hot to cold. Personal preference, I prefer the hose shower head.

2026-07-10 via Nuitee
E
Em family_with_children au
8
Thank you Joanna for putting us in a wonderful room when we re-booked to stay longer, it was superb!
Pros:

The friendliness of the staff. A big shout out to Joanna who was amazing! She went out of her way and was exceptionally kind and helpful. It's rare to find, but we found most welcome, particularly as I was there for a medical appointment. We will be back!

Cons:

I couldn't adjust the heating sufficiently in the room and it was quite cold. It would be great if they had quilts on the bed rather than the thin blankets.

2026-07-09 via Nuitee
J
Jon August solo_traveller no
8
2026-07-09 via Nuitee
N
Nichola solo_traveller au
10
We ended up staying an extra night it was so good.
Pros:

We ended up staying an extra night it was so good.

2026-07-09 via Nuitee
C
Chintan couple au
6
2026-07-08 via Nuitee
D
Dumitru couple au
10
Super comfortable stay in the heart of Brisbane! 🫶
Pros:

Location, room size and service with a smile ! 😊

2026-07-08 via Nuitee
T
Trudi couple au
9
Excellent budget type hotel with everything you need! Newly renovated and fantastic location.
Pros:

Location , excellent staff and value for money

Cons:

Nothing

2026-07-07 via Nuitee
T
Trudy G solo_traveller au
10
Our date night
Pros:

Room was awesome and the view of the river and casino was great

Cons:

Nothing

2026-07-07 via Nuitee
G
Gordon couple au
9
Great find in the middle of town
Pros:

Spacious new rooms with great views

Cons:

Parts of the hotel are being renovated so a bit of noise in the day but we were out so no impact really.

2026-07-07 via Nuitee
A
Andrew couple au
9
Great location respectful staff
Pros:

I would return to venue

Cons:

N/A

2026-07-07 via Nuitee
R
Romuel solo_traveller au
8
It was perfect but wishing well with the construction!
Pros:

The hotel itself is in the heart of the CBD, close to Queen Street and CBD walkables

Cons:

The construction albeit not hampering to my experience is a loss for the look of the lobby and some floors

2026-07-06 via Nuitee
H
Holly couple au
9
2026-07-06 via Nuitee
A
Agil solo_traveller au
10
2026-07-06 via Nuitee
B
Belinda couple au
8
2026-07-06 via Nuitee
B
Belinda solo_traveller au
10
2026-07-05 via Nuitee
J
John solo_traveller au
8
Magnificent. Will definitely come again
Pros:

Location was excellent. Staff were amazing. I did not eat breakfast.

Cons:

When the renovations are finished it will score higher.

2026-07-04 via Nuitee