Great Southern Hotel Brisbane

Hotels
7.5 (4010 reviews)
103 George Street , Brisbane , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from construction
Lift issues

Categories

Cleanliness
6.96
Rooms were reported clean, but complaints about construction and dust affect perception.
Service
8.43
Staff were pleasant and helpful, with specific praise from multiple reviews.
Location
8.47
Great location near entertainment and attractions, appreciated by guests.
Room Quality
6.92
Rooms were clean, but noise from construction impacted quality of stay.
Amenities
6.45
Limited due to construction and only one lift operational, leading to inconvenience.
Value for Money
7.41
Fair value for the location, but construction affected the experience which may influence this score.
Food and Beverage
7.96
Breakfast received positive mentions, adding to the stay experience.
Overall Experience
7.43
Mixed experiences, with significant issues from construction overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:35

Property Description

Central Location

Located in the heart of Brisbane's CBD, The Great Southern Hotel Brisbane offers easy access to popular attractions like Queen Street Mall, Parliament House, and the Botanical Gardens, all just a short walk away.

Comfortable Rooms

The air-conditioned rooms at the hotel provide a comfortable stay with amenities such as a refrigerator, tea/coffee making facilities, flat-screen TVs, an iPod dock, and a work desk, ensuring a relaxing experience for guests.

Convenient Facilities

Guests can enjoy the convenience of a 24-hour reception and the option of secure parking (additional cost and subject to availability), making their stay hassle-free and enjoyable.

Book your stay at The Great Southern Hotel Brisbane for a memorable experience in the vibrant city of Brisbane!

Important information:

All guests must sign the property's Terms of Stay.

You must show a valid photo ID and credit card upon check in. This credit card and photo ID must be in the same name as the guest's name on the booking confirmation. If the booking has been made in a different name to the guest’s name on arrival, an authorization form will need to be completed.

Please note that there is a nonrefundable 2.0% credit card fee when you pay with Mastercard, Visa, UnionPay, JCB, American Express and Diners Club.

Early check in available for an additional $30.00 prior to 10:00 am only (after 10 am is just subject to room availability).

Late check out is available for an additional $35.00 up until 1:00 pm (day use rate applies after 1:00 pm). Please notify reception by 10:00 am on your check out date if you require a late check out.

Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability, based on first-come, first-served. There is a height limit of 5.7 feet.
Please be aware that our breakfast trading hours are from 7:30 AM to 9:30 AM (Monday–Sunday). We serve a GREAT SUNRISE BREAKFAST at $21.00 per person, which includes one serve of hot plated breakfast (bacon, eggs, sausages, hash browns, mushrooms & baked beans) and the option to help yourself to toast, cereal, pancakes, canned fruit, yogurt, coffee, tea, and juice.

2023 – 2026 UPGRADE NOTICE
April 2023 through to July 2026
The hotel will be renovating rooms across all floors.

With this major project you should anticipate:
• Varied noise levels between the hours of 7:00am and 6.00pm daily. Some noise levels may be loud or repetitive at times.
• Work crews do not work on Sunday unless they experience weather delays.
• Entrance point / lobby area is not affected.
• There could be delays with the elevators at various times.
• There may be limited access to the courtyard at various times.
• There will be no access to 3rd and 4th floor in the building.
• Carparking – we will have very limited carparking throughout the construction works and then at one point – no carparking due to the egress upgrade.
• Please be respectful of “Construction Zones.”
The owners and management of the Great Southern Hotel Brisbane appreciate your cooperation as we upgrade the property for your future enjoyment.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 15 per person per night when using an available cot.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 30 per day.

Location

Guest Reviews

7.5
Based on 4010 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 6.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 7.43
T
Trevor • couple • au
7
Great staff holding up a tired old hotel that is 50% overpriced for condition.
Pros:

Courteous efficient helpful staff

Cons:

Everything above the flash foyer needs a serious make over. Worn out hallway carpets, room doors boarder up with sheets of ply wood remind me of third rate Hong Kong hotels in 1974. Must y smells in corrodors froim above.

2026-02-14 • via Nuitee
H
Hampers Gifts • couple • au
10
Great location without a huge expense
Pros:

Clean and tidy. Convenient location

Cons:

Na

2026-02-14 • via Nuitee
D
Darren • couple • au
8
Will
Pros:

Close to casino

Cons:

Construction

2026-02-14 • via Nuitee
Y
YIZHANG • couple • cn
10
非常棒
Pros:

地理位置优越，性价比高

2026-02-14 • via Nuitee
S
stutterd • solo_traveller • au
7
Pros:

Great location, nice large rooms

2026-02-13 • via Nuitee
S
Shirley • extended_group • au
8
Will highly recommend and will definitely come back
Pros:

Good location, good facilities, friendly staff

Cons:

Room layout was a bit odd (beds facing each other, TV above bed)

2026-02-13 • via Nuitee
B
Beverly • family_with_children • au
8
Great value for money, excellent location.
Pros:

The location is fabulous. 2nd time I have stayed there and will definitely stay again. Renovations have been going on for a while which is a bit of a pain. Being an older hotel, the rooms are quite spacious. The bed was very comfy. Best value breakfast in town. Only had the continental but where else can you get coffee & toast for $10? Other people had the full breakfast for $18 and it looked great.

Cons:

For the price, its very good. Ongoing renovations are a bit of a pain.

2026-02-13 • via Nuitee
B
Betteridge • couple • au
10
If you ever let Lara go, as a manager that would be your biggest mistake.
Pros:

We thought the breakfast was very good value for money.

Cons:

Nothing

2026-02-13 • via Nuitee
C
Chenjie • solo_traveller • au
10
2026-02-13 • via Nuitee
J
Josephine Vella • couple • mt
9
2026-02-13 • via Nuitee
P
Peta • family_with_children • au
8
Perfect accomodation for going to our convert which was in walking distance, clean and comfortable rooms and friendly st
Pros:

Conveniently located close to where we needed to go for an event.

2026-02-13 • via Nuitee
J
Jacob • solo_traveller • au
6
2026-02-12 • via Nuitee
G
George • couple • gb
8
2026-02-12 • via Nuitee
J
Julie • solo_traveller • au
10
Pros:

Great location! Great price!

2026-02-12 • via Nuitee
T
Tora • solo_traveller • sb
7
Enjoyable, quite and convenient
Pros:

Clean, space, quite, convenient

Cons:

none

2026-02-11 • via Nuitee
D
Daniel • extended_group • au
8
2026-02-11 • via Nuitee
P
Peter • solo_traveller • au
7
2026-02-11 • via Nuitee
N
Ngoc Tram • family_with_children • au
8
2026-02-10 • via Nuitee
T
Trish • couple • au
8
2026-02-10 • via Nuitee
T
Tipping • solo_traveller • au
1
Pros:

It was central

Cons:

The fact that after staying there for a few days I went out for the day and my parking spot was assigned to someone else and I was told that I had to park elsewhere. I has a motorbike which would have fitted anywhere but I had to go park it in the paid parking which cost a small fortune for one nights parking.

2026-02-09 • via Nuitee