Hotel Majapahit Surabaya MGallery

Hotels
•
MGallery
9.4 (1309 reviews)
Jalan Tunjungan No.65 , Surabaya , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Historical ambiance and unique experience
Cons:
Issues with cleanliness and renovation needed

Categories

Cleanliness
8.51
Several reviews indicate issues such as humidity and maintenance concerns.
Service
9.98
Numerous compliments on friendly and attentive staff across multiple reviews.
Location
9.52
Conveniently located with a historically significant atmosphere.
Room Quality
8.97
Rooms are described as vintage and comfortable, but could benefit from renovations.
Amenities
9.5
Excellent amenities including a large pool and gym, with consistent positive feedback.
Value for Money
9.46
Overall great value considering the services offered.
Food and Beverage
9.51
Highly praised food and beverage options, especially the breakfast and restaurant.
Overall Experience
9.78
A wonderful overall experience with historical charm and positive remarks on service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:08

Property Description

Luxurious Accommodation with Marble and Gold Bathrooms:
Hotel Majapahit Surabaya MGallery offers opulent rooms with marble and gold plated bathrooms, providing a touch of luxury and elegance to your stay.

Spa, Health Club, and Outdoor Pool:
Indulge in relaxation at the hotel's spa and health club, offering a range of rejuvenating treatments and facilities including a gym, tennis court, and a refreshing outdoor pool amidst beautifully landscaped gardens.

Culinary Delights and Convenient Services:
Savor Euro-Asian and Chinese cuisine at the on-site restaurants, or satisfy your sweet tooth at Toko Deli. With free WiFi, shuttle service to Grand City Mall, and proximity to local attractions, Hotel Majapahit Surabaya MGallery ensures a convenient and delightful stay.

Experience luxury and convenience at Hotel Majapahit Surabaya MGallery - Book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for Rp 453,750 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1309 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 9.5
Value for Money: 9.46
Food and Beverage: 9.51
Overall Experience: 9.78
A
Ab • couple • nl
10
Mooi hotel met veel geschiedenis, een prima restaurant en zeer behulpzaam personeel
Pros:

De mooie stijl van het hotel

Cons:

niets

2026-02-08 • via Nuitee
C
Clara • couple • nl
10
Heerlijk
Pros:

De allure van het gebouw is prachtig, alles zo mooi verzorgd, heerlijk zwembad, prachtige kamers, vriendelijk personeel. Pure verwennerij.

Cons:

Niks op aan te merken.

2026-01-30 • via Nuitee
J
Jessica • couple • au
10
Pros:

The place is full of history and has been incredibly well looked after. It’s peaceful and the gardens are beautiful. The thing that keeps this place alive, though, is the staff. They’re friendly and very helpful, recommending delicious local foods and giving us tips on what to do during our stay.

2026-01-30 • via Nuitee
S
Stefan • couple • de
10
Pros:

Wunderschöne Anlage, super Personal und vieles mehr

Cons:

Nichts

2026-01-30 • via Nuitee
F
Freek • couple • nl
8
2026-01-28 • via Nuitee
T
Ting-Pau • couple • us
10
2026-01-27 • via Nuitee
F
FIRDAUS • couple • my
10
This hotel is amazing! Part of significant history with wonderful architecture, great landscape and excellent location.
Pros:

Beautiful hotel.

2026-01-27 • via Nuitee
S
Stephen • couple • us
6
Overall, it’s a decent place to stay for an historical hotel.
Pros:

The hotel was fairly close to what was expected for an historical hotel. The rooms are large and the shower had good water pressure. The architecture and gardens are very nice.

Cons:

The gym opened at 7am, which did not work for my schedule. The sauna had to be turned on when requested taking an hour to heat up.

2026-01-22 • via Nuitee
B
Brit • couple • nl
10
Majapahit is an experience, not just a hotel!
Pros:

Everything! I have stayed in various 5*hotels around the world, Majapahit not only meets the standard of a 5* hotel, it breaths history and culture. A 6* in Dubai or US can’t compete with Majapahit!

2026-01-21 • via Nuitee
J
Johnny • solo_traveller • nl
8
Goed
Pros:

Het was alsof je terug in de tijd ging. Mooie sfeer en inrichting.

Cons:

Kamers waren erg muf & vochtig!

2026-01-20 • via Nuitee
N
Nordin • family_with_children • my
10
Good Service
Pros:

Anything

Cons:

Nothing

2026-01-19 • via Nuitee
N
Narcis • family_with_children • us
10
Will stay here when we are back to Surabaya again
Pros:

We excited to spend a night here. Awesome place and definitely will tell our friends in USA about this Majapahit hotel in Surabaya Indonesia. Thank you for excellent both service & place.

2026-01-19 • via Nuitee
M
Mariia • solo_traveller • ru
10
2026-01-19 • via Nuitee
M
Marco • couple • nl
9
Super Surabaya
Pros:

Beautiful historic hotel, well maintained with very nice nostalgic feel. Great location, very good breakfast.

2026-01-19 • via Nuitee
N
Nicholas • extended_group • au
9
Too short - one night
Pros:

Architecture
The room decor

Cons:

No

2026-01-19 • via Nuitee
M
MAXIM • family_with_children • ru
9
2026-01-19 • via Nuitee
J
Jan • family_with_children • nl
10
zeer fraai tempo-dulu hotel
Pros:

nvt

2026-01-16 • via Nuitee
S
SHI LONG • solo_traveller • tw
10
2026-01-13 • via Nuitee
J
Johnny • solo_traveller • nl
7
Goed.
Pros:

Het was in het begin even wennen maar je ging echt 100 jaar terug in de tijd.....................en dat was erg bijzonder!

Cons:

De kamers waren klam en muf!

2026-01-12 • via Nuitee
G
Graham • couple • my
10
We enjoyed our stay so much that we are looking forward to visiting again soon
Pros:

We loved everything about the property.
The room was comfortable & spacious. The gardens are beautiful. A very relaxing and enjoyable 9 day stay.

2026-01-09 • via Nuitee