Hotel Griffon

Hotels
7.8 (202 reviews)
155 Steuart St , San Francisco , US
+1 415-495-2100
[email protected]

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Children allowed

Facilities

Flat-Screen TV
Hairdryer
Eco-Friendly Bath Amenities
Voicemail
Plush Beautyrest Black Luxury Mattresses with Deluxe Bedding Package
Luxurious Bath Robes
In-Room Safe
Iron And Ironing Board
Coffee And Tea Maker
High-Speed Wireless and Wired Internet Access
See all facilities

Review Highlights

Pros:
Excellent central location (close to ferry/Amtrak, restaurants, sights)
Friendly and helpful staff (early check-in, retrieved lost items)
Onsite bar and restaurant; strong coffee
Clean, stylish rooms with plush towels
Comfortable beds and strong shower pressure
Filtered water available
Cons:
Included breakfast often minimal (coffee/tea and a few cakes)
No on-site parking; nearby garage expensive
Antiquated/barely functional key card system and keys failing
Pillows too large/uncomfortable for several guests
Broken elevator reported and occasional noisy neighbors/early-morning stomping
Small/awkward bathrooms and AC not cooling well at night

Categories

Cleanliness
8
Generally reported as clean (Japanese review explicitly notes well-cleaned rooms; plush towels mentioned). A few isolated comments about a smell in one room.
Service
8.6
Staff repeatedly described as friendly and helpful (early check-in noted, staff retrieved lost items); a few front-desk staff described as apathetic in one review, but overall service sentiment is positive.
Location
9.9
Overwhelmingly praised as 'great' or 'fantastic' and extremely convenient (close to ferry/Amtrak, restaurants, sights); frequent strong positive consensus.
Room Quality
6.8
Mixed room feedback: stylish/clean rooms and comfortable beds noted, but frequent complaints about oversized/uncomfortable pillows, small/awkward bathrooms, AC not working at night, and occasional noise or creaky beds.
Amenities
7.2
Onsite bar/restaurant and strong coffee praised; filtered water and good shower pressure noted. Negatives include broken elevator, antiquated key card system, gym access fee and lack of on-site parking.
Value for Money
6.5
Mixed to slightly negative: several guests felt price was high for quality (one pointed out rate discrepancy via Booking.com), parking/garage costs and amenity fees reduced perceived value.
Food and Beverage
7
Onsite restaurant and bar received positive mentions and coffee praised, but included breakfast often described as minimal (only coffee/tea and a few cakes) which disappointed several guests.
Overall Experience
8.4
Overall stays described as enjoyable with strong location and friendly staff; recurring minor operational issues (keys, elevator, pillows, occasional AC/no hot water incidents) moderated but did not dominate guests' overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Hotel Griffon offers intimate comfort and style on the Embarcadero waterfront in the heart of San Francisco. Boasting European-inspired guest rooms and suites, our historic boutique hotel has become a favorite hotel destination for business and leisure travelers alike.

Important information:

Please note:

The property accepts reservations and will rent rooms and other facilities to people under the age of 18 in cases where either (i) a parent or legal guardian guarantees payment of all charges for rooms, food and beverage, incidentals and damages incurred; or (ii) a person under the age of 18 is legally emancipated and can present documentation at check in showing they are emancipated and can legally contract for services. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Check-in / check-out

    Check-in from 16:00:00, check-out until 11:00:00.

  • Minimum age

    Guests must be at least 21 years old to check in.

  • Pets

    Pets are not allowed. Service animals are welcome.

  • Cot

    Cot available for ages 0–3: free.

  • Payment

    Payment: pay at the property.

See all policies

Location

Guest Reviews

7.8
Based on 202 reviews
Cleanliness: 8
Service: 8.6
Location: 9.9
Room Quality: 6.8
Amenities: 7.2
Value for Money: 6.5
Food and Beverage: 7
Overall Experience: 8.4
D
DOMENICO RAFFAELE • solo_traveller • it
8
Great Location.
Pros:

Breakfast was just coffee/tea with few cakes. No usual breakfast as other hotels which declare to include breakfast.

Cons:

Just breakfast. It should be declared when booking which kind of breakfast facilities are provided.

2026-10-21 • via Nuitee
R
Robert • family_with_children • hu
8
2026-10-21 • via Nuitee
A
Alicja • family_with_children • pl
9
Pros:

Great location, friendly staff, we were able to check in earlier

2026-10-15 • via Nuitee
A
Amy • couple • us
10
Love it. Definitely recommend.
Pros:

Stylish, clean, great location, bar and restaurant onsite. It’s the perfect place to stay if you want to go straight from the ferry to your hotel with just a 2 min walk.

Cons:

Pillows were way too tall for me.

2026-10-13 • via Nuitee
L
Leslie • couple • us
6
Pros:

The location was great

Cons:

The elevator was broken and the coffee and juice was gone before 9am

2026-10-07 • via Nuitee
M
Mickey • solo_traveller • us
8
Generally great stay and good value for the area
Pros:

Filtered water was nice, bed was very comfortable, water pressure in shower was excellent, staff were friendly. Loved the Y next door - next time I’d book directly with the hotel so I wouldn’t have to pay for a gym pass.

Cons:

My key card stopped working every other time I used it, which was annoying. The person staying above me sounded like they were stomping out laps at 3am.

2026-09-14 • via Nuitee
I
Isabel • couple • pe
6
We enjoyed it anyway and sf is a gorgeous city
Pros:

The location rooms were ok beds ok

Cons:

The smell the keys not working all the time

2026-09-13 • via Nuitee
M
Mia • couple • us
6
If it was less expensive I think the price might match the quality.
Pros:

The location was fantastic

Cons:

the bathroom was awful you could barely fit in it.

2026-09-06 • via Nuitee
I
Israel • solo_traveller • us
8
It's a nice place
Pros:

I liked that it was close to ocean also it had a nice restaurant at the same place.

Cons:

They had no parking and the garage next door was pretty expensive

2026-09-03 • via Nuitee
J
Jay • couple • us
6
Pros:

I know I left my sun glasses in the room accidentally but when I called they did not have them. Your staff took them.

2026-08-25 • via Nuitee
E
Edit • couple • us
6
2026-08-18 • via Nuitee
T
TOSHITAKA • solo_traveller • jp
1
Pros:

お部屋の清掃が行き届いていた

Cons:

受付のやる気が感じられない人が多い

2026-08-15 • via Nuitee
J
Joseph • solo_traveller • us
10
A review
Pros:

Friendly staff, great bar and restaurant, great location. Cute rooms. Really plush bath towels

Cons:

The pillows are way too big and uncomfortable. Antiquated and barely functional key card system. I don't know why but the air conditioner in the room only seems to work during the day. So at night i wake up and the room is really stuffy and hot. I'd just like a little air movement and the AC refused to kick on.

2026-08-15 • via Nuitee
J
Judit • solo_traveller • hu
10
2026-08-15 • via Nuitee
M
Michael • couple • us
10
Always a great stay!
Pros:

We love the location and overall feeling of this hotel.

Cons:

I’m me morning of no hot water, but was promptly handled!

2026-07-24 • via Nuitee
M
Marcela • extended_group • cr
10
Excelente hotel!!
Pros:

Todo

2026-07-22 • via Nuitee
A
April • solo_traveller • us
5
Gentlemen, at the front desk told me the rate for the room was $89, I went through Booking.com and paid $150. The view f
Pros:

Location to Amtrak

Cons:

The only window in the room was looking out to a fire escape

2026-07-16 • via Nuitee
L
LaVonne • family_with_children • us
10
HOTEL WAS GREAT! COMFORTABLE AND A GOOD LOCATION.
Pros:

LOCATION WAS GREAT. IT WAS CLOSE TO RESTUARANTS AND THE SIGHTS WERE VISITING.

Cons:

I DIDN'T LIKE THAT THE HOTEL DID NOT HAVE PARKING ON THE PREMISE.

2026-07-13 • via Nuitee
C
Christine • couple • us
8
Great affordable stay in awesome location
Pros:

Awesome shower, hot and strong. Wonderful staff, very friendly. Nice strong coffee. Awesome location for the price. Interesting older charm.

Cons:

Bed was a bit creaky.

2026-07-12 • via Nuitee
A
Andrew • solo_traveller • us
8
2026-07-10 • via Nuitee