Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Central, quiet location near National Theatre and city attractions
Very friendly and welcoming staff/owner
Spacious rooms with high ceilings and comfortable beds
Pool and jacuzzi available
Free/available parking
Good value for money
Charming historic building and pleasant atmosphere
Cons:
Breakfast often limited, poor coffee and bad/industrial juice
Some cleanliness issues (dusty curtains, dirty upholstery, small towels)
No air conditioning in some rooms
No elevator; stairs can be slippery
Parking entry can be complicated and area may feel unsafe at night
Occasional shady window views

Categories

Cleanliness
7.2
Mixed signals: several reviews praise the rooms as very clean, but multiple comments call out dusty curtains, dirty upholstered furniture and small/insufficient towels; overall cleanliness somewhat below the otherwise positive service and facilities.
Service
9.6
Consistently praised: staff and owner repeatedly described as very friendly, helpful and welcoming; several reviewers highlight personalised service and feeling like a friend rather than a guest.
Location
9
Very positive: repeatedly described as central, quiet yet close to the National Theatre and city attractions; walking distance to sites and convenient for sightseeing.
Room Quality
8.8
Generally strong: rooms noted as spacious with high ceilings, wooden floors and comfortable beds; a few practical negatives (no AC in some rooms, awkward window views, stairs/elevator issues).
Amenities
7.6
Mixed: useful amenities like pool, jacuzzi and free parking are appreciated, but drawbacks include no AC in some rooms, no elevator (slippery stairs), and missing small conveniences (soda machine).
Value for Money
8.8
Positive: reviewers call it great value and a hidden gem for the price, considering location, service and room size.
Food and Beverage
6
Weakest area: multiple comments note the breakfast is limited/karig, poor coffee, industrial orange juice and lack of protein choices; several guests found F&B below expectations.
Overall Experience
9.4
Strong overall: many reviewers describe an excellent stay, hidden gem, oasis of calm and intention to return — positives in service, location and character outweigh the F&B and some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 15:13

Property Description

Outdoor Pool and Hot Tub Oasis
Hotel Santo Tomas features a serene outdoor pool and hot tub area, enveloped by vibrant flowers, offering a perfect spot to unwind and relax.

Charming Rooms with Costa Rican Flair
Experience the essence of Costa Rica in the classic rooms at Santo Tomas Hotel, adorned with wooden floors, hanging plants, and cozy flowered bedding, providing a warm and welcoming ambiance.

Convenient Amenities and Nearby Attractions
Enjoy complimentary Wi-Fi, a hearty Costa Rican breakfast, and explore nearby attractions like the Jade Museum and National Theatre, all while being just a short distance from various dining options.

To immerse yourself in the beauty of Barrio Amon at Hotel Santo Tomas, book now and indulge in a memorable stay.

Important information:

For reservations of 4 room nights or more, a full prepayment is required and is nonrefundable. The Credit Card will be charged at the time of booking, no refunds or changes acceptedPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJO

Location

Guest Reviews

8.3
Based on 1065 reviews
Cleanliness: 7.2
Service: 9.6
Location: 9
Room Quality: 8.8
Amenities: 7.6
Value for Money: 8.8
Food and Beverage: 6
Overall Experience: 9.4
J
Jasmin • couple • ch
6
Zimmer sehr sauber, aber in die Jahre gekommen.
Pros:

Das Zimmer war relativ ruhig und sauber.
Der Herr an der Rezeption, welcher uns nachts begrüsste, sehr freundlich.

Cons:

Da wir Mitten in der Nacht mit dem Bus ankamen, wollten wir dies mit der Rezeption abklären. Diese Kommunikation war eher schwierig, bis sie verstanden hatten, wann wir genau anreisen.
Die Ausstattung ist ziemlich in die Jahre gekommen.
Der Frühstücksraum wirkte schmuddelig. Alles war in Plastikbehälter abgefüllt. Das Rührei war am zweiten Tag winzig. Die Mitarbeiterinnen beim Frühstück sehr unmotiviert.
An der Strasse an der das Hotel liegt, fühlt man sich abends sehr unwohl.

2026-10-23 • via Nuitee
E
Erik • solo_traveller • de
7
Sehr empfehlenswerte Unterkunft.
Pros:

Sehr gute Lage!

Cons:

Nicht alle Zimmer sind komfortabel.

2026-10-21 • via Nuitee
C
Clothilde • solo_traveller • fr
8
2026-10-15 • via Nuitee
C
Concepción • solo_traveller • es
10
Perfecto
Pros:

La habitación es amplia y cómoda
Tiene piscina y Jacuzzi
El desayuno muy bueno y el personal Amable, cerca del mercado de artesanías y el central
Tiene parking

Cons:

Nada

2026-10-07 • via Nuitee
R
Robert • solo_traveller • us
10
2026-09-19 • via Nuitee
N
Nestor • solo_traveller • pa
10
Comodisima
Pros:

La calidez de la atencion de todo el personal

Cons:

No encontré nada que no me gusto

2026-09-08 • via Nuitee
G
Gemma • solo_traveller • es
7
Pros:

La atención y la cercanía al centro

Cons:

La habitación estaba un poco viejita, la persiana rota y las telas de las cortinas, sofá y sábanas eran muy antiguas y le faltaban un lavado

2026-09-08 • via Nuitee
I
IZASKUN • family_with_children • es
7
Pros:

Se fue la luz y nos cambiaron de habitación enseguida. El dueño del hotel muy amable en el desayuno,

Cons:

Desayuno muy simple, poca variedad.
Los empleados serios.

2026-09-04 • via Nuitee
A
AJZ • solo_traveller • cr
8
Pros:

Relación calidad-precio.

Cons:

La ubicación no fue tan fácil como uno esperaba, sobre todo porque debes parquear en la calle en una zona donde no se puede parquear.

2026-09-04 • via Nuitee
M
Mafmuch • couple • fr
10
2026-08-27 • via Nuitee
S
Szabolcs • family_with_children • dk
9
2026-08-26 • via Nuitee
J
Jonathan • solo_traveller • gb
9
2026-08-23 • via Nuitee
M
Margherita • couple • us
7
2026-08-19 • via Nuitee
D
Dorina • family_with_children • ar
5
Pros:

El desayuno estaba bien y el personal es muy amable. El estacionamiento es amplio.

Cons:

la ubicación es mala, una calle muy fea.

2026-08-18 • via Nuitee
A
Alice Maria • extended_group • it
9
2026-08-16 • via Nuitee
A
Alison • extended_group • gb
8
2026-08-15 • via Nuitee
R
Rebecca • solo_traveller • au
8
good location
Pros:

good value with breakfast included

2026-08-14 • via Nuitee
M
MA • family_with_children • fr
8
Hôtel de charme parfait pour une étape à San José
Pros:

L’hôtel est très agréable. Une fois passée la grille d’entrée on pénètre dans un lieu avec beaucoup de charme. L’espace piscine est vraiment très agréable. Les chambres sont spacieuses, le personnel accueillant.

Cons:

Salle de bain un peu vieillotte. Poussière sous les lits.
L’emplacement de l’hôtel n’est pas très convivial.
Mais le petit bar en face nous a très bien accueilli pour une commande tardive.

2026-08-12 • via Nuitee
S
Santos D • solo_traveller • us
8
8
Pros:

Very, clean

Cons:

location

2026-08-12 • via Nuitee
I
Irene • extended_group • it
5
2026-08-09 • via Nuitee