Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent, central location
Attentive, friendly and professional staff
Clean and comfortable rooms with good beds
Consistently praised breakfast (5th floor)
In-room amenities (Nespresso, minibar, towels/robes) and all-day refreshments
Artful common areas and pleasant terrace
Cons:
Some rooms have small or dated bathrooms
Occasional street noise and light leakage through shutters
No on-site restaurant/bar
Isolated AC issue reported on one night
Occasional mosquitoes entering through open windows
A few reports of inadequate in-room lighting or seating and one note of less experienced staff

Categories

Cleanliness
9.6
Multiple guests described rooms as very clean and well maintained; a few noted minor finishing quality issues and a bathroom in one room that needs renovation.
Service
9.6
Staff are repeatedly praised as attentive, friendly and professional; a small number of comments noted less experienced handling of customer relations in one instance.
Location
9.7
Consistently described as ideal/very central and convenient for sightseeing and transport; one mention that hauling luggage from the station is slightly effortful.
Room Quality
8.9
Beds and overall comfort are frequently praised, but several guests reported small bathrooms, some sparseness/inadequate lighting or seating, occasional street noise and an isolated AC issue.
Amenities
9.3
Breakfast service (5th floor), in-room Nespresso, minibar snacks, towels/robes and artful common areas/terrace were appreciated; no on-site restaurant/bar and occasional mosquitoes were mentioned.
Value for Money
9
Most guests felt the stay offered good value; however, at least one guest felt the price was high relative to some design/comfort shortcomings.
Food and Beverage
9.5
Breakfast is repeatedly described as varied, good and delicious; other F&B options on site are limited.
Overall Experience
9.6
Overall overwhelmingly positive — many call it a perfect stay, top choice, or say they will return; minor issues did not undermine general recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 15:17

Property Description

Unbeatable Location and Stunning Views
Hotel Milù, situated in the heart of Florence's historical centre, offers breathtaking views of the city and hills from its rooftop terrace. With key attractions like the Uffizi Gallery and Ponte Vecchio just steps away, immerse yourself in the beauty of Florence.

Classic Charm with Modern Comforts
Housed in a 14th-century building, Hotel Milù seamlessly combines classic design with modern amenities. Relax in spacious, air-conditioned rooms equipped with smart TVs, free WiFi, and Espresso Coffee Machines for your convenience.

Luxury Spa and Cultural Experiences
Indulge in relaxation at the partner luxury spa or explore international exhibitions at Palazzo Strozzi, both conveniently located near the hotel. With Santa Maria Novella Station and Florence Cathedral within walking distance, Hotel Milù offers the perfect blend of luxury and culture.

Book now to experience the charm and elegance of Hotel Milù in Florence!

Important information:

Please note that some rooms are only accessible by climbing a staircase.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

9.4
Based on 966 reviews
Cleanliness: 9.6
Service: 9.6
Location: 9.7
Room Quality: 8.9
Amenities: 9.3
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9.6
D
David • couple • it
10
2026-11-05 • via Nuitee
R
Relen • solo_traveller • it
10
2026-11-04 • via Nuitee
R
Relen • couple • it
10
2026-11-04 • via Nuitee
G
Gregory • solo_traveller • us
10
Pros:

Location and the staff was excellent.

Cons:

Nothing

2026-11-03 • via Nuitee
T
Tim • solo_traveller • us
9
2026-10-25 • via Nuitee
T
Tim • solo_traveller • us
9
Very nice accommodations.
2026-10-25 • via Nuitee
R
Rupal Anand • solo_traveller • us
10
A charming boutique hotel in a perfect location with wonderful staff
Pros:

Hotel Milù is such a lovely gem in the heart of Florence! The location is perfect, right in the fashion and shopping district, with major attractions, restaurants, and the train station all within a 10-minute walk. The hotel is spotless, beautifully designed, and filled with charming artwork that makes it feel like a little art gallery.
What made my stay truly special was the wonderful staff. Sofia, Clara, Amir, Filippo, and the entire team were incredibly kind, warm, and welcoming. I would definitely stay here again!

2026-10-23 • via Nuitee
T
Talya • solo_traveller • il
10
2026-10-22 • via Nuitee
F
Frank • couple • us
10
Excellence all the way
Pros:

Location. Facilities. Staff

Cons:

None.

2026-10-20 • via Nuitee
E
Elad • family_with_children • il
10
2026-10-13 • via Nuitee
S
Sandy • couple • lb
8
2026-10-13 • via Nuitee
N
Nicole • couple • at
5
2026-10-12 • via Nuitee
R
ruthy • solo_traveller • il
10
Pros:

מלון מקסים בלב הרובע ההיסטורי של פירנצה .
צוות שרותי שעשה הכל כדי לעזור לנו, מיני בר חינם, ארוחת בוקר נעימה בקומה החמישית, ואפילו הוזמנו לארוע מיוחד לכבוד תערוכה של אמן רשת בשם bulb.
היה מקסים!

2026-10-12 • via Nuitee
J
Jane • solo_traveller • us
10
Great location
Pros:

Fantastic location . Walkable from the train station, the hotel is on the fashion street, so if you like to shopping , this is it! Room was clean and modern. Everything is comfortable.

2026-10-09 • via Nuitee
A
Aisling • couple • ie
10
Great location to explore Florence by foot and super helpful & friendly staff
Pros:

Decor, location & exceptionally helpful and friendly staff.

Cons:

Nothing. Everything was 10/10

2026-10-08 • via Nuitee
H
Heidi • couple • ca
10
Would return, definitely!
Pros:

Location! Most attentive staff ever!

Cons:

Street noise, but lively view!

2026-10-07 • via Nuitee
Y
Yael • couple • il
7
2026-09-10 • via Nuitee
C
Claudio • couple • ca
10
2026-09-05 • via Nuitee
T
Tiffany • couple • us
10
Great location, staff and awesome design and decor.
Pros:

Everything! The location was amazing. The modern art decor and roof top were unbelievable!

Cons:

Nothing comes to mind.

2026-08-25 • via Nuitee
L
LIEVEN • couple • be
10
2026-08-25 • via Nuitee