SureStay Plus by Best Western Mesa Superstition Springs

Hotels
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SureStay Plus Hotel by Best Western
8.2 (2141 reviews)
6347 East Southern Avenue , Mesa , us

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good breakfast options
Helpful staff
Convenient location
Cons:
Issues with cleanliness
Small rooms
Inconvenient booking process

Categories

Cleanliness
6.44
Numerous complaints about dirty rooms and issues with hygiene (e.g., roaches, dirty toilet).
Service
8.91
Staff received positive mentions for being pleasant and helpful, although there were some service-related complaints.
Location
9.45
Good location with easy access to shopping and restaurants. Many reviewers highlighted this as a positive aspect.
Room Quality
7.9
Comfortable beds were mentioned, but also issues such as small size and scent concerns.
Amenities
7.43
Amenities like breakfast received mixed reviews, with some items being appreciated but also inconveniences noted.
Value for Money
8.39
Reviewers felt the pricing was fair for the overall experience, but some concerns about the $200 deposit.
Food and Beverage
8.44
Breakfast was frequently mentioned as good, although there were some complaints about food delivery and options.
Overall Experience
8.61
Overall experience varied, with positive highlights but significant concerns that affected some guests’ enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:25

Property Description

Convenient Location:
Surestay PLUS Hotel by Best Western Superstition Springs is centrally located near major cities and attractions like Tempe, Scottsdale, and Arizona State University.

Amenities for Every Guest:
Guests can indulge in a free hot breakfast buffet, relax in the outdoor heated pool and hot tub, and stay connected with complimentary high-speed internet access.

Nearby Attractions:
Explore nearby attractions such as Talking Stick Resort Arena, Phoenix Zoo, and Desert Botanical Garden, making your stay both convenient and enjoyable.

Book your stay at Surestay PLUS Hotel by Best Western Superstition Springs for a memorable and comfortable experience.

Important information:

We do not allow any pets except for service animals.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 2141 reviews
Cleanliness: 6.44
Service: 8.91
Location: 9.45
Room Quality: 7.9
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.61
K
Kerry • extended_group • us
7
Okay stay for the airport but expensive for the quality of room.
Pros:

Location to Mesa airport is good.

Cons:

Too expensive for the quality of rooms. They are small and not updated.

2026-03-22 • via Nuitee
Y
Yolanda • family_with_children • us
10
Pros:

Ive stayed many times and when ever I need a room I come here ( when I can afford it) I have met a few awesome people, I mean the front desk staff, actually everyone is always professional, friendly and ready to help you. Thank you so much.

Cons:

There isn't anything really other than i wish breakfast didn't end so early. Usually I stay because of medical reasons as is this stay. I have a hard time because I seem to always wake up just a bit to late.

2026-03-21 • via Nuitee
D
donald • couple • us
7
it was at best OK. pretty expensive for what we received.
Cons:

Room was smaller than expected. no chair to sit. sink small with little counter space. only one small bar of soap provided.

2026-03-19 • via Nuitee
D
Douglas • family_with_children • us
7
Pros:

Only stayed one night. Score is based on limited observations.

Cons:

Nothing.

2026-03-18 • via Nuitee
H
Haydee • family_with_children • us
4
The location of this property was near lots of shopping and eateries. Unfortunately the breakfast that is included in t
Pros:

Location was near good shopping and eateries. The beds were comfortable. The female staff were very welcoming and helpful.

Cons:

Over priced for such a small space that needs some serious updating and sprucing up.

2026-03-16 • via Nuitee
E
Edward • family_with_children • us
10
Pros:

Everything

2026-03-16 • via Nuitee
P
PJerryDurantOK • couple • us
10
Pleasant, comfortable place to stay.
Pros:

The location was great with restaurants close by. My wife enjoyed walking in shopping center. We enjoyed staying on the 1st floor. Hot food for breakfast was readily available.

Cons:

NA

2026-03-15 • via Nuitee
A
Anthony • family_with_children • us
1
Awful, a waste of hard earned money and ZERO care from both hotel and Booking.com
Pros:

Location

Cons:

No elevator access, no bathroom privacy, dirty accommodations

2026-03-14 • via Nuitee
K
Kay • family_with_children • us
9
review
Pros:

location and the staff

Cons:

nothing

2026-03-11 • via Nuitee
K
Kathy • family_with_children • us
6
2026-03-09 • via Nuitee
E
Elwin • couple • us
7
The staff was polite and helpful except for one that was not helpful or polite
Pros:

Great location for our needs

2026-03-08 • via Nuitee
R
Rodger • couple • us
7
2026-03-08 • via Nuitee
M
Ms Maulson • family_with_children • us
8
2026-03-05 • via Nuitee
K
Kay • family_with_children • us
8
Pros:

quiet

Cons:

2. fire alarms.

2026-03-05 • via Nuitee
J
Janelleen • family_with_children • us
5
2026-03-05 • via Nuitee
A
Ali • couple • us
1
2026-03-05 • via Nuitee
K
Krystal • couple • us
10
2026-03-05 • via Nuitee
L
Lenka • couple • cz
7
2 days after arriving
Pros:

I liked swimming pool and nice area in reception. The places around the hotel was OK.

Cons:

We had a very noisy room next to the pool, after 23 hours flight we couldn't sleep. Also the thing with deposit is annoying. Another person staying with you cannot give them deposit, also REVOLUT cannot be used. After 3 weeks I still don't have money. We stayed in USA for 3 weeks and always got deposit when we left or in 2 days. They just used your money to make extra on the account. I wouldn't stay there any more. There are better and cheaper hotels.

2026-03-05 • via Nuitee
D
Dora • couple • us
9
2026-03-04 • via Nuitee
C
Caressie • family_with_children • us
1
For the price, wasn't worth one night.
Pros:

The bed was soft.

Cons:

The water smelled bad like poor sewage, the door for the toilet area didn't shut all the way/lock properly. We were next to the storage closet and kept being woken up.

2026-03-04 • via Nuitee