Royal Inn Provo

The queen bed was not as firm as I prefer but I am picky so a me issue, not theirs.

Horrific room conditions. There was a chair that was scratched up like the Wolverine had stayed there the night before, there were cracks on the wall and crumbs and dust on the floor. Mold was likely prevalent. And the mattress has dried up blood stains on it. It was so horrific we didn’t even stay the night, we stayed at another hotel. The whole room should be torn down. Definitely won’t be staying there again.

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Staff is rude and the room 125 smelled so heavily of cigarettes. I’ve stayed here before and was never charged a 50 dollar deposit and I tried to check in one night and was asked to pay the 50 dollar deposit after booking the room. Shower head was broken and pubic hairs were discovered when I examined the bathroom. The owner is a hard head and makes checking in absolutely impossible. Over all cleanliness of the room would be a 3/10. I wouldn’t recommend this place to anyone unless you’re looking for a really cheap place to stay for the night. Staff needs to work on their interaction skills. I am very truly disappointed that I wasted my money.

Needs better cleaning.

There was dried blood and hair on the bathroom wall, the bed was horrible, and the ac didn't work well! This is somewhere we will NOT be staying again!

This was an inexpensive, no-frills motel. Room was relatively clean, although there was a 1/4 full gallon milk jug in the little fridge/freezer, a night shirt hanging in the bathroom and a small container with a broken drug pipe in between the couch cushions. The fold out bed had crumbs and dirt on it and around it/behind it on the floor. The carpeting was frayed in a few areas.

I was only disturbed once by some random guy at midnight knocking on my door. Luckily, that person went away after ignoring them.

The room was not as listed on booking.com, but it met my needs. It was listed as king + 2 twins. It was a king + a full-size fold out couch. Which did not have any linens on it or for it in the room.

Good

The whole experience was horrible. I needed a room to sleep in immediately, there was one available, but apparently, I'm supposed to wait till 3 pm to check in. How does that make sense? I bought a room, I'm ready to go, but I have to wait?

No breakfast. Thin bedspread.

Pool and continental breakfast both unavailable due to construction, but website didn't say so...we were looking specifically for a pool and continental breakfast for our hotel stay. Very disappointed upon arrival. TV was only 5 local channels, so not much to do during our stay.
Also, when we walked in to the room, there were fruit flies in the sink and down the drain. We killed them, but more were there in the morning.
The people above us were jumping around half the night thumping the floor (which was our ceiling) and kept us up half the night.

This hotel is clearly in need of renovations - they were starting with the lobby. Our room had tissue stuffed in holes on the wall, paint chipping off, an A/C that rattled loudly ALL. NIGHT. LONG. The pillows were...tiny flat squares.

The place needs renovation. The sink would not drain water stayed in sink. Door to bathroom looked like to was punched crack throughout. Water went everywhere outside tub and didn’t drain. Was not as clean as I expect, for that price what could I expect.

Room looked worn out. Needs update. Everything old. Had to call front desk to replace blood-stained pillow case. Pillows were small squares. Curtains all wrinkled. Poor painting. Molding chipped off. Bedding old. Didn't want to sit on sofa or chair or bed. Didn't want to have bare feet on carpet. Sink did not drain well. Crack of light between door frame and door. Live bugs in sink, bathroom ceiling, bug on my pants, bug on my bag! Very poor experience.

it was dirty and everyone was loud around