SureStay by Best Western Clermont Theme Park West

Hotels
•
SureStay Hotel by Best Western
8.2 (533 reviews)
9240 US Highway 192 , Kissimmee , us
+1 863-424-6099

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good breakfast options
Cons:
Minor cleanliness issues
Ice machine was small
Crowded breakfast area

Categories

Cleanliness
7.94
Cleanliness was mentioned positively, but some reviews indicated minor issues.
Service
8.41
Staff was consistently described as friendly and helpful.
Location
8.45
Many reviews highlighted the location's convenience, especially for travel.
Room Quality
8.4
Rooms were often described as comfortable, quiet, and clean.
Amenities
8.13
The amenities received mixed reviews, providing basic services effectively.
Value for Money
7.89
Overall good value, especially highlighted in several reviews.
Food and Beverage
7.94
Breakfast options received positive mentions, but some areas felt crowded.
Overall Experience
8.41
General consensus was a positive experience with intentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:38

Property Description

Convenient Location near Theme Parks
SureStay Hotel by Best Western Clermont Theme Park West is the perfect choice for your Orlando stay, located just a short drive away from popular attractions like Epcot and Sea World Adventure Park.

Comfortable Rooms and Amenities
Enjoy the comfort of spacious rooms equipped with modern conveniences such as free WiFi, a coffee maker, and a work desk. Unwind by the outdoor pool or catch your favorite shows on cable TV.

Complimentary Continental Breakfast
Start your day right with a delicious continental breakfast served fresh every morning at SureStay Hotel, ensuring you have the energy needed for a day of exploring Orlando.

Experience the magic of Orlando with us at SureStay Hotel by Best Western Clermont Theme Park West. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests must be 21 years of age or older in order to check in without a parent or official guardian.

When traveling with pets, please note that an extra charge of $20.00 per pet (per night) applies. Please note that a maximum of 2 pets are allowed. Please note that the property can only allow pets with a maximum weight of 50 LbsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 533 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 8.4
Amenities: 8.13
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 8.41
B
Baro • solo_traveller • us
1
Pros:

0%

Cons:

Me estafaron el deposito 100$
Realmente son estafadores no te devuelven el dinero para atrás.

2026-08-23 • via Nuitee
C
Carlton • solo_traveller • us
10
Pros:

Location was close to everything! The room was nice and relaxing... Pool was nice and clean! Felt very safe and secure!

Cons:

I couldn't stay a few more days had to get back to work!😁😁😁

2026-08-19 • via Nuitee
M
Martin • solo_traveller • us
10
Pros:

Staff was incredibly helpful and kind.

Cons:

Having to leave

2026-08-17 • via Nuitee
A
Akio • solo_traveller • us
8
Cerca de la Avenida que lleva a varios destinos . Hay market cerca .
Pros:

Simple

Cons:

Ruido de la carretera . Desayuno no muy variado solo cosas Dukces y falta de espacio y mesas para comer tranquilo 👎

2026-08-03 • via Nuitee
K
Kevin • couple • us
10
2026-08-02 • via Nuitee
K
Klarissa • family_with_children • us
1
I’m glad it was one night
Pros:

Really nothing, the room was hot. The bathroom was even worse. The floor was so disgusting my kids feet were black on the bottom 5 mins into being there

Cons:

the room was hot. The bathroom was even worse. The floor was so disgusting my kids feet were black on the bottom 5 mins into being there

2026-07-17 • via Nuitee
T
Talehander • family_with_children • br
5
2026-07-11 • via Nuitee
C
Cortés • solo_traveller • us
10
Pros:

Muy limpio

Cons:

Sólo deberían pintar las paredes que están sucias

2026-07-10 • via Nuitee
A
Angela • extended_group • us
10
Excelente
Pros:

Me encantó, super limpio, camas super para dormir, todo estuvo muy bien, regresaremos.

2026-07-06 • via Nuitee
J
Jose • couple • es
6
NORMAL
Cons:

Al llegar al hotel me cobraron USD 161 Yo había colocado mi tarjeta de crédito MC **** 2507 como garantía en la reserva y también me hicieron el débito.
No pueden haber este tipo de errores
Yo llegué al hotel 28 de junio y salí el 30 de junio
Mi nombre JOSE ANTONIO ALVARADO NIETO

2026-07-06 • via Nuitee
C
Camilo • extended_group • co
6
Este hotel es solo precio
Pros:

El precio

Cons:

La ubicación y el baño no funcionaba bien

2026-07-04 • via Nuitee
R
Robert L. • couple • us
8
2026-07-03 • via Nuitee
J
john • solo_traveller • ca
8
Pros:

Clean and good staff

Cons:

Nothing

2026-06-26 • via Nuitee
C
Christian • couple • us
6
2026-06-20 • via Nuitee
N
Natalie • solo_traveller • br
10
2026-06-10 • via Nuitee
S
Sickler • solo_traveller • us
10
Excellent
Pros:

I love the cleanness and the staff was so good to us and the breakfast was good too. The rooms was amazing so clean.

Cons:

Nothing I love everything about it

2026-06-08 • via Nuitee
E
Elliott • solo_traveller • us
9
A good stay
Pros:

I liked that there was an elevator. I liked the pancake maker. Very cool!. Great location for my family.

Cons:

I didn't like the fact that one of your staff kept saying there was a note in the system that there were TWO pets in the room. LIES! That was not me!

2026-05-25 • via Nuitee
F
Florent • solo_traveller • fr
7
Proximité des parcs
Pros:

A 30 min de voiture de Universal Studio et 1h30 de Kennedy Space Center. Belle petite piscine et propre. Bon petit déjeuner avec l'essentiel.

Cons:

Le sol de la chambre n'était pas propre. Bien que les lits ont été refait et les serviettes changées une fois ds les 4 jours, le ménage n'était pas fait
Dommage qu'il n'y avait pas d'eau au petit déjeuner.

2026-05-22 • via Nuitee
D
de Carvalho Dias • solo_traveller • us
7
2026-05-18 • via Nuitee
A
April • family_with_children • us
10
2026-05-17 • via Nuitee