Adelphi Hotel

Hotels
9.2 (1340 reviews)
187 Flinders Lane , Melbourne , au

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Cons:
Needs deep cleaning
Understaffed
Amenities could be better

Categories

Cleanliness
8.65
Some reviews indicated issues with cleanliness, such as the need for a deep clean and a dirty pool.
Service
9.62
Staff were generally described as friendly, though some reviews noted understaffing issues.
Location
10
The location was frequently praised as excellent and convenient.
Room Quality
9.11
Rooms were described as comfortable, but some decor was found to be dated.
Amenities
8.64
Limited amenities noted, with the pool being underwhelming and some complaints about the bar.
Value for Money
8.6
Some reviews suggested the hotel didn't meet expectations for the price.
Food and Beverage
9.15
Breakfast was liked, but there were also mentions of limited options.
Overall Experience
9.84
Despite some drawbacks, many enjoyed their stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:27

Property Description

Luxurious Accommodation in Flinders Lane
Located in the bustling Flinders Lane, Adelphi Hotel offers a luxurious stay with complimentary WiFi, local phone calls, and in-room snacks.

Prime Location in Melbourne CBD
Conveniently situated in Melbourne CBD, Hotel Adelphi is a short walk from key attractions like Flinders Street Station and Federation Square, making it an ideal choice for travelers wanting to explore the city.

Gourmet Dining and Beverage Options
Indulge in exquisite dining at Om Nom Restaurant with its tempting à la carte menu and delectable desserts. The bar offers a wide selection of wines, beers, and cocktails to unwind after a day of sightseeing.

Experience luxury and convenience at Adelphi Hotel - book your stay now for a memorable Melbourne getaway.

Important information:

Please note that your credit card must be in the same name as the guest's name on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 25 per person per night when using an available cot.
    People 3 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1340 reviews
Cleanliness: 8.65
Service: 9.62
Location: 10
Room Quality: 9.11
Amenities: 8.64
Value for Money: 8.6
Food and Beverage: 9.15
Overall Experience: 9.84
J
Jen couple au
6
Tolerable for a night or two
Pros:

The location is right in the heart of the CBD.

Cons:

Dirty carpets, dungeon lift, light flooding in at night keeping us awake, uncomfortable couch, noisy

2026-04-11 via Nuitee
J
Jessica couple au
9
Great location, loved the pool. Big and comfortable rooms that are very clean!
Pros:

Very comfortable room, very clean and we loved the surprise bonus of some complimentary treats. Great location - easy to get to.

Cons:

The view wr had was of a dirty alley way, which was understandable for the location, however the light during the night was quite bright.
The dark lighting was great at night to wind down, but not ideal during the day.

2026-04-10 via Nuitee
J
Jamie couple au
10
2026-04-10 via Nuitee
L
Louise couple au
9
Pros:

Size of room handy location helpful comfort of bed and friendly staff

2026-04-09 via Nuitee
T
TINA couple au
3
2026-04-07 via Nuitee
J
Jayne couple au
10
Comfortable stay in the perfect location.
Pros:

Location
The extras - free mini bar and treats
Comfy bed
Quiet and dark in the morning
Friendly staff

Cons:

Nothing

2026-04-07 via Nuitee
A
Anita family_with_children au
8
Pros:

Arty vibe,fun carpet optical illusions,
Proximity to the Forum theatre
Quiet ,no street noise.
Twin room is a rare find 😉

Cons:

Dining area very dimly lit and no guidance from staff as to what was available for breakfast,though we figured it out after a while of looking around.

2026-04-06 via Nuitee
Y
Yoshihiko couple jp
7
Good
Pros:

ロケーション
スタッフがとても親切でフレンドリー
夜勤のジェントルマンも素敵でした

Cons:

シャワールームがつかいづらかった

2026-04-06 via Nuitee
P
Page family_with_children au
10
2026-04-05 via Nuitee
S
Simon couple au
5
Convenient, accessible
Pros:

Location

Cons:

Lifeless, dark, bed not great (slanted, pillows no support)

2026-04-04 via Nuitee
K
Katherine couple au
6
Fine
Pros:

Location is awesome. Staff lovely

Cons:

Was looking forward to hanging out at hotel but bars (roof pool and foyer?) shut.

2026-04-04 via Nuitee
L
Lloyd family_with_children au
8
2026-04-03 via Nuitee
E
Expedition598261 Business
2
Stay Away
Pros:

This is among the worst Marriott chain hotel I have stayed. Stayed for two nights (should have left the first day): steep stairs to the lobby with no elevator and no one to help you with your luggages; no breakfast (actually no food whatsoever); chair in the room squeeks; only hotel which did not have my marriott number when I checked in when I booked reservation on Marriott website; rooms have NO view (faces old/dirty window/wall); customer service non existent (ok there is a person at the front desk, but that is it). Feels like this hotel will close down any days. Not sure how Marriott let them be part of the system. There is NO comments allowed/available on Marriott website which is extremely unusual. Marriott should remove them from the portfolio.

2026-04-02 via Tripadvisor
K
Kylie couple au
6
2026-03-31 via Nuitee
A
Amanda couple au
4
Love the location but would not stay at the Adelphi again.
Pros:

The location

Cons:

The bar/restaurant no longer open
Hotel is so dark its depressing
Lack of staff at reception and their unprofessional manner.

2026-03-31 via Nuitee
J
James family_with_children au
9
2026-03-30 via Nuitee
H
Helen family_with_children au
7
Pretty good
Pros:

Very handy location

Cons:

Stainless steel bathroom, shower screen was too low and not wide enough water went everywhere.

2026-03-29 via Nuitee
P
Pauline extended_group au
2
DISAPPOINTING
Pros:

location is great, always stay in this area

Cons:

loud noise on both evenings & mornings, due to rubbish collections
a horrible view of the buildine next door
very dark & cold in the room
Manager offered me a coffee on check out

2026-03-23 via Nuitee
L
Li Na family_with_children au
8
2026-03-22 via Nuitee
M
Michael couple au
8
2026-03-19 via Nuitee