Comfort Inn & Suites Leeds I-20

Hotels
Comfort
8.1 (391 reviews)
1951 Village Drive , Leeds , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly check-in staff
Comfortable bed
Quiet location
Good breakfast
Cons:
Musty smell in the room
Unserviced room on request
Sheets did not fit well

Categories

Cleanliness
6.56
The cleanliness was affected by a musty smell in the room and unserviced towels.
Service
8.53
While the desk was responsive, the room service did not meet expectations.
Location
8.57
Nice and quiet location; guests would return if in the area again.
Room Quality
8.02
The bed was comfortable, but sheets did not fit well.
Amenities
8.55
Standard amenities for a hotel, included a good breakfast.
Value for Money
8.01
Good value for the overall experience, despite some issues.
Food and Beverage
9.06
Breakfast was praised; guests enjoyed the food offerings.
Overall Experience
7.53
Overall experience was mixed due to the cleanliness issue but had positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:50

Property Description

Convenient Location
Situated in the heart of Leeds, Comfort Inn & Suites Leeds I-20 offers easy access to popular attractions like Birmingham Race Course and Camp Winnataska.

Deluxe Amenities
Start your day right with our complimentary hot breakfast, featuring a variety of delicious options. Guests can also take advantage of our fitness center, outdoor pool, and free coffee in the lobby.

Business-Friendly Services
For those traveling for work, we offer high-speed Internet, copy, and fax services to ensure a productive stay.

Experience comfort and convenience at Comfort Inn & Suites Leeds I-20. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 391 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 9.06
Overall Experience: 7.53
couple us
8
2025-10-12 via Nuitee
W
William
10
Pros:

Easy check in. Room was clean

2025-10-11 via Nuitee
R
ROBERT family
8
Pros:

Overall very clean and nice.

2025-10-09 via Nuitee
B
Bruna solo_traveller us
10
2025-09-15 via Nuitee
T
Theodore family_with_children au
10
2025-09-12 via Nuitee
K
Kimberly couple us
7
2025-09-09 via Nuitee
S
Samantha family_with_children us
10
2025-09-09 via Nuitee
V
Verified traveler
6
2nd time not a charm
Pros:

Stayed here last year, and it was fantasticfor the cost. What a difference a year makes.

Check in was great. Clerk was super friendly & got us checked in quickly.

It’s August in Alabama; so it’s 90 degrees and humid out. Imagine our surprise to get to the room and the AC is off. Thermostat said 80 degrees and it was more humid in the room than it was outside. In addition to the heat and humidity when we opened the door, there was an overwhelming musty/mildewy smell. Luckily the smell started to dissipate as soon as we turned the AC on. Over the course of the 4 nights there, we would discover that we would get hit with the same smell as soon as we opened the door each time, but that we would become nose blind to it very quickly each time.

It should be noted that as we departed, there was a technician (who ignored our do not disturb tag on the door…luckily the door stop was engaged) cleaning every AC unit on the floor (even those that were occupied…he had all the doors hanging wide open…you could see personal belongings in rooms).

While the bed was amazingly comfortable, the sheets were too stretched out to fit well. We had to remake the bed each night.

The biggest complaint is that after night three, we removed the do not disturb sign and called the desk to ask for new sheets and towels. We were assured our room would be serviced. We came back to the room exactly as we left with our towels on the floor and the sheets in a pile. The desk didn’t offer much beyond new towels

2025-08-25 via Nuitee
C
Chandler solo_traveller us
7
2025-08-21 via Nuitee
C
Christy couple us
4
2025-08-10 via Nuitee
S
Sims solo_traveller us
10
2025-08-08 via Nuitee
J
Jeremy
10
Pros:

Nice and quiet location. Will return if we are in the area again.

2025-07-27 via Nuitee
R
Raymond couple us
7
2025-07-27 via Nuitee
C
Cindy family_with_children
10
Pros:

Would definitely stay again! Breakfast was great!

2025-07-23 via Nuitee
M
Marla family_with_children us
9
2025-07-17 via Nuitee
M
Michael family_with_children us
8
2025-07-17 via Nuitee
A
Anonymous young couple us
9
Superb
Pros:

The breakfast was good.

2025-07-09 via Nuitee
T
Thomas young couple us
10
Exceptional
2025-07-08 via Nuitee
D
Demetrius family with young children us
9
Superb
2025-07-07 via Nuitee
K
Kayla family with young children us
10
Exceptional
Pros:

Everything was perfect

Cons:

High up bed (2 year old wants to climb lol)

2025-06-30 via Nuitee