Novotel Madrid Center

Hotels
•
Novotel
8.7 (8294 reviews)
O'Donnell, 53 , Madrid , es
+34 912 21 40 60

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Cleanliness issues
Overpriced for value
Old bathroom facilities

Categories

Cleanliness
7.66
Some reviews mention dirty sheets and an unclean fridge, impacting the overall rating.
Service
9.63
Most reviews highlight friendly staff and good service experience despite some issues.
Location
9.67
Many reviews praise the excellent location near the Metro and events.
Room Quality
8.12
The room's cleanliness was questioned, and issues were reported related to outdated bathrooms.
Amenities
9.15
The hotel offers good amenities including 24-hour restaurant service.
Value for Money
7.61
Some guests felt the hotel was overpriced for what it offered.
Food and Beverage
8.66
Guests enjoyed the breakfast options, but it could get busy during peak hours.
Overall Experience
9.13
Positive experiences noted overall, despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:00

Property Description

Modern Rooms with High-Tech Amenities

Experience luxury and comfort at Novotel Madrid Center with modern rooms equipped with flat-screen TVs, safes, and stylish bathrooms. Upgrade to superior or executive rooms for a Nespresso® coffee machine and extra perks.

Cutting-Edge Conference Facilities

Impress your colleagues and clients with our 20 state-of-the-art conference rooms featuring the latest technology. Access Mac® computers and stay updated with our press reader service for a productive stay.

Gastronomic Delights at Eat Bar

Indulge in a culinary journey at Eat Bar, our restaurant serving traditional dishes in a contemporary setting. Watch your favorite sports on the video wall while enjoying delicious meals.

Book your stay at Novotel Madrid Center now for a memorable experience in the heart of Madrid!

Important information:

Please note that the seasonal pool is open from 1 June 2026 to 30 September 2026.Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.7
Based on 8294 reviews
Cleanliness: 7.66
Service: 9.63
Location: 9.67
Room Quality: 8.12
Amenities: 9.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 9.13
P
Peña • family_with_children • ec
9
2026-08-29 • via Nuitee
M
Manuel • solo_traveller • es
9
Un buen hotel
Pros:

La buena atención del personal, especialmente Yuri, y la muy buena ubicación para conocer la ciudad con la parada del metro al lado. Además tiene muy fácil acceso en coche.

Cons:

El cuarto de baño está un poco anticuado con una bañera no muy accesible. El desayuno debe mejorar en cuanto a qué se repongan los productos cuando se acaban. Y que haya mejor atención del personal que atiende el desayuno

2026-08-28 • via Nuitee
M
Maruša • family_with_children • si
10
2026-08-28 • via Nuitee
A
anna pina • family_with_children • it
10
2026-08-28 • via Nuitee
C
Cristina • solo_traveller • es
10
Pros:

Limpieza y comodidad

Cons:

No rellenaron el gel de ducha, pese a que lo avisamos.

2026-08-27 • via Nuitee
E
Eva • family_with_children • es
10
2026-08-27 • via Nuitee
F
Fidel • family_with_children • es
10
2026-08-27 • via Nuitee
M
MANUEL • couple • es
9
2026-08-26 • via Nuitee
D
Donna • family_with_children • es
9
2026-08-26 • via Nuitee
B
Benaddou Idrissi • family_with_children • ma
9
Pros:

L emplacement

Cons:

RAS

2026-08-26 • via Nuitee
D
Daniel • solo_traveller • es
10
2026-08-26 • via Nuitee
F
Fernando • family_with_children • br
9
2026-08-25 • via Nuitee
A
Alavajon • solo_traveller • es
10
Moderno y comodo
Pros:

La ubicación es perfecta para los conciertos del Movistar Arena. La chica de recepción marítima.. El bar muy bien.

Cons:

Todo muy bien

2026-08-25 • via Nuitee
C
Chiara • family_with_children • it
10
Pros:

Tutto dalla camera alla terrazza con piscina

2026-08-25 • via Nuitee
J
Juan Manuel • solo_traveller • co
9
Bueno para familias
Pros:

El espacio

Cons:

El desayuno. Mucho caos

2026-08-24 • via Nuitee
F
Ferenc • family_with_children • hu
10
Jó helyen, finom reggeli
Pros:

Közel minden

2026-08-24 • via Nuitee
M
MARCIA • couple • br
7
Hotel com bom fluxo de pessoas. Quarto justo
Pros:

Bom
Hotel

2026-08-24 • via Nuitee
J
Juan Manuel • solo_traveller • co
9
Bueno para familias
Pros:

La amplitud de la habitación

Cons:

El desayuno. Un caos

2026-08-24 • via Nuitee
J
jose manuel • family_with_children • es
10
Pros:

la piscina

Cons:

la oscuridad de la habitacion

2026-08-24 • via Nuitee
M
Massimo • family_with_children • it
9
2026-08-24 • via Nuitee