Novotel Madrid Center

Hotels
•
Novotel
8.7 (7555 reviews)
O'Donnell, 53 , Madrid , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Cleanliness issues
Overpriced for value
Old bathroom facilities

Categories

Cleanliness
7.66
Some reviews mention dirty sheets and an unclean fridge, impacting the overall rating.
Service
9.63
Most reviews highlight friendly staff and good service experience despite some issues.
Location
9.67
Many reviews praise the excellent location near the Metro and events.
Room Quality
8.12
The room's cleanliness was questioned, and issues were reported related to outdated bathrooms.
Amenities
9.15
The hotel offers good amenities including 24-hour restaurant service.
Value for Money
7.61
Some guests felt the hotel was overpriced for what it offered.
Food and Beverage
8.66
Guests enjoyed the breakfast options, but it could get busy during peak hours.
Overall Experience
9.13
Positive experiences noted overall, despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:00

Property Description

Modern Rooms with High-Tech Amenities

Experience luxury and comfort at Novotel Madrid Center with modern rooms equipped with flat-screen TVs, safes, and stylish bathrooms. Upgrade to superior or executive rooms for a Nespresso® coffee machine and extra perks.

Cutting-Edge Conference Facilities

Impress your colleagues and clients with our 20 state-of-the-art conference rooms featuring the latest technology. Access Mac® computers and stay updated with our press reader service for a productive stay.

Gastronomic Delights at Eat Bar

Indulge in a culinary journey at Eat Bar, our restaurant serving traditional dishes in a contemporary setting. Watch your favorite sports on the video wall while enjoying delicious meals.

Book your stay at Novotel Madrid Center now for a memorable experience in the heart of Madrid!

Important information:

Please note the the seasonal pool opens from 1 July 2021 to 30 september

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    People 16 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 7555 reviews
Cleanliness: 7.66
Service: 9.63
Location: 9.67
Room Quality: 8.12
Amenities: 9.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 9.13
B
Barbara • family_with_children • es
5
2026-04-19 • via Nuitee
H
Hebec • solo_traveller • ar
10
Pros:

Excelente habitación y limpieza

2026-04-18 • via Nuitee
E
Elena • family_with_children • es
10
2026-04-18 • via Nuitee
R
Reinhold • solo_traveller • de
5
2026-04-17 • via Nuitee
A
aixa37 • solo_traveller • es
10
Moderno, buena ubicación y desayuno muy bueno
Pros:

Desayuno impresionante
Hotel ideal si vas a conciertos

2026-04-16 • via Nuitee
G
García Dueñas • solo_traveller • es
10
2026-04-16 • via Nuitee
D
doga • family_with_children • tr
8
2026-04-16 • via Nuitee
L
Lana • family_with_children • hr
9
Great place to stay in Madrid with excellent breakfast
Pros:

Good location, excellent breakfast, friendly staff, smart tv, gym 24/7.

Cons:

Rooftop terrace is open only 12-18.

2026-04-15 • via Nuitee
M
Margarita • solo_traveller • es
10
Pros:

Todo fue genial,personal,habitación,instalaciones,ubicacion

Cons:

Me encanto todo

2026-04-15 • via Nuitee
J
José • extended_group • pt
8
Pros:

Car parking, room and location

2026-04-15 • via Nuitee
C
Cloetens • family_with_children • be
8
2026-04-15 • via Nuitee
S
Sonia • extended_group • es
10
2026-04-14 • via Nuitee
G
Guilherme • family_with_children • pt
9
2026-04-14 • via Nuitee
E
Eva • solo_traveller • es
9
2026-04-14 • via Nuitee
C
Chioveanu • couple • es
10
Pros:

Buena Ubicación ,cerca del parque retiro y a 20-30 min del centro .El desayuno muy bueno y mucha variedad .Muy tranquilo,desde el colchón hasta las almohadas todo genial

Cons:

Todo muy bien

2026-04-14 • via Nuitee
N
Noemi • family_with_children • es
10
2026-04-14 • via Nuitee
C
Celia • couple • es
8
Agradable, con posibilidades
Pros:

Su servicio y personal

Cons:

La puerta de la habitación costaba abrir y cerrar por el peso..

2026-04-14 • via Nuitee
B
Barbara • couple • es
9
2026-04-13 • via Nuitee
E
ENRIQUE • family_with_children • es
9
2026-04-13 • via Nuitee
A
ANTONIA • couple • es
10
Pros:

Todo perfecto

2026-04-13 • via Nuitee