Country Inn & Suites by Radisson, Minneapolis West, MN

Hotels
•
Country Inn & Suites by Radisson Americas
8 (861 reviews)
210 Carlson Parkway North , Plymouth , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great price
Cons:
Cleanliness issues
Poor breakfast quality
Noise from freeway

Categories

Cleanliness
6.64
Multiple mentions of cleanliness issues including bugs, dirty areas, and mold.
Service
9.61
Staff was consistently described as friendly and helpful.
Location
9.15
Convenient location noted several times in a positive manner.
Room Quality
7.6
Mixed reviews with remarks about maintenance issues and old furniture.
Amenities
7.63
Amenities like breakfast and cleanliness were often criticized.
Value for Money
8.59
Good price, but some guests felt they received lower quality than expected.
Food and Beverage
6.64
Breakfast was notably criticized as unsatisfactory.
Overall Experience
8.11
Mixed impressions; while some enjoyed their stay, many had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:29

Property Description

Convenient Location
Situated just off Interstate 494, this Plymouth hotel offers easy access to Minneapolis city center, only a short 15-minute drive away.

Comfortable Accommodations
Each guest room at Country Inn & Suites Minneapolis West features modern amenities such as free Wi-Fi, a flat-screen TV, microwave, and refrigerator, ensuring a convenient stay for all guests.

Relaxing Amenities
Guests can unwind in the indoor pool and hot tub, stay active in the fitness center, and indulge in complimentary cookies and coffee in the lobby each morning.

Experience convenience and comfort at Country Inn & Suites Minneapolis West. Book your stay now for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 861 reviews
Cleanliness: 6.64
Service: 9.61
Location: 9.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 6.64
Overall Experience: 8.11
V
Valentina Abril • couple • us
7
2026-05-11 • via Nuitee
M
Michelle • extended_group • us
4
2026-05-11 • via Nuitee
D
Desiree • couple • us
10
2026-05-09 • via Nuitee
A
Adis • solo_traveller • se
4
2026-05-09 • via Nuitee
L
Loven • solo_traveller • us
5
Pros:

The staff was great.

Cons:

The property is run down; very run down

2026-05-09 • via Nuitee
K
Kristeen Gusa • couple • us
1
Do not subject yourself to this place!
Pros:

Nothing like the photos online when you book

Cons:

Staff is terrible!

2026-05-09 • via Nuitee
S
Sara • solo_traveller • us
6
Cons:

Bag breakfast

2026-05-07 • via Nuitee
C
Cathern • family_with_children • us
4
Staff was okay just not what I thought I was booking the restaurant next-door was really good
Pros:

I was able to do a late check in I was on the road longer than we expected the staff made sure to let the next person know

Cons:

Room and hotel didn’t match the photos looked nicer in the photos staff never came to put extra towels or make beds At check in keys where not working when we went the next morning it still don’t work

2026-04-13 • via Nuitee
S
Susan • solo_traveller • us
9
Pros:

Location. Nice room with a couch and spacious

Cons:

We left early due to weather and told we would get reimbursed our last night stay and we have not been refunded yet. The parking lot is shared with a Taphouse and park and ride was difficult finding parking spots through out the stay

2026-04-11 • via Nuitee
L
Lisa • family_with_children • ca
6
Pros:

overall I did enjoy my stay, we didnt spend much time in the room. my issue is that i was charged $50 USD for incidentals that haven't been returned to me. please advise when this will be returned

2026-04-10 • via Nuitee
L
Lisa • extended_group • us
1
Really bad stay this time that should have been talked to before stay. You really need to step up .
Pros:

I have stayed here before, this time shitty breakfast, my room had at least 5 dead bugs, the floor by the bathroom had old lotion stains on the floor before I even used it.

2026-04-08 • via Nuitee
A
andressa • couple • us
6
It was okay stay
Pros:

Location

Cons:

Random person knocking on my door

2026-04-06 • via Nuitee
S
Summer • solo_traveller • us
10
Pros:

The amazing staff who was understanding of ny situation

Cons:

Nothing

2026-03-31 • via Nuitee
H
Hughes • solo_traveller • us
10
Pros:

Everything

Cons:

Everything

2026-03-26 • via Nuitee
M
Maddison • solo_traveller • us
10
Comfortable
Pros:

Easy to find

Cons:

Nothing

2026-03-24 • via Nuitee
K
Kristeen Gusa • family_with_children • us
1
A Complete Disappointment on Every Level
Pros:

There was nothing to like

Cons:

I rarely write reviews, but my stay at this hotel left me with no choice. The experience was one of the worst I've ever had, and future guests deserve to know what they're walking into.

Cleanliness: The room was visibly dirty upon arrival. Linens appeared unwashed, there was hair left in the shower, and — most alarmingly — insects were present. This is a basic, non-negotiable standard for any lodging, and it was not met.

Maintenance: Nothing worked. The heater was broken, and the washer was broken for the duration of our stay. To make matters worse, the key system failed repeatedly — we had to get new keys every single time we left our room.
Bathroom: Towels were in short supply, the drain was clogged, and the bathroom had a persistent, damp, musty odor. There was visible mold. This is a health concern, not just an inconvenience.
Safety & Security: Our lock was broken — a serious safety issue. The surrounding area felt unsafe, and the parking lot had zero lighting at night. I did not feel secure at any point during this stay.
Billing Nightmare: I was charged multiple times in a single day. When I brought it to the front desk for correction, they charged me again. This required multiple trips to resolve and caused significant stress and financial frustration.
Staff & Management: The staff was consistently rude, dismissive, and inattentive — starting from a chaotic and unwelcoming check-in experience. When I escalated my concerns to the General Manager, Amy, her conduct was deeply unprofessional and unhelpful. Rather than addressing the issues with any sense of urgency or accountability, she dismissed my concerns entirely. Her behavior left me questioning the leadership and standards of the entire establishment.

I strongly urge management to address these issues immediately — not just for the sake of reviews, but for the basic dignity and safety of their guests.

2026-03-21 • via Nuitee
K
Kimberly • family_with_children • us
9
2026-03-18 • via Nuitee
E
Erling • couple • us
9
2026-03-16 • via Nuitee
J
Jamie • family_with_children • us
8
Great place - heated pool
Pros:

Clean

2026-03-11 • via Nuitee
M
Michael • solo_traveller • us
10
I’ll be looking for vacancy the next time I’m in town
Pros:

I stayed 3 nights and I tried something different each morning for breakfast. It was very good quality food!

Cons:

Nothing

2026-03-06 • via Nuitee