Residence Inn Canton

Hotels
•
Residence Inn
7.6 (211 reviews)
5280 Broadmoor Circle Northwest , Canton , US
+1 330-493-0004

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Dated room quality
Service issues with reservation

Categories

Cleanliness
6.56
Some reviews mention dated rooms and stains on carpets.
Service
8.53
Staff received praise for being friendly and accommodating, despite some issues.
Location
8.07
The location is described as quiet and convenient, away from busy areas.
Room Quality
7.02
Rooms varied in quality, with some being comfortable but showing signs of age.
Amenities
7.55
Amenities like the kitchen and breakfast options were positively noted.
Value for Money
7.51
Value perceived as balanced, though some issues existed.
Food and Beverage
8.06
Breakfast received positive comments, with a range of options.
Overall Experience
7.53
Overall experience was good despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:48

Property Description

Fully Equipped Kitchen and Modern Amenities
The Residence Inn Canton offers a convenient stay with rooms that include a fully equipped kitchen, ideal for guests looking for a home-away-from-home experience. Enjoy modern fittings like cable TV and free WiFi, ensuring entertainment and connectivity during your stay.

Fitness Center and Indoor Pool
Stay active during your visit with the hotel's 24-hour fitness centre and unwind in the heated indoor pool. Whether you prefer a workout session or a relaxing swim, the amenities cater to all guests' needs.

Convenient Services and Proximity to Attractions
Benefit from complimentary grocery shopping service and a self-service laundry facility provided by the Residence Inn Canton. Additionally, explore nearby attractions such as the Pro Football Hall of Fame and the Cultural Center for the Arts, all within a short distance from the hotel.

Book your stay at Residence Inn Canton for a delightful and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAK

Location

Guest Reviews

7.6
Based on 211 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.07
Room Quality: 7.02
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 8.06
Overall Experience: 7.53
S
Stephanie • solo_traveller • us
10
2026-10-09 • via Nuitee
E
Erin • family_with_children • us
8
It is a nice hotel, but the management has to make sure it’s staffing appropriately and not give late checkouts till 2 P
Pros:

Clean and spacious and near lots of shops and restaurants.

Cons:

I did not like they we had to wait over an hour in the lobby to get our room after it was check-in time. I guess they were shortstaffed and they let other customers have late checkouts so none of the rooms were ready. The poor guy at the front desk was trying his best, but he couldn’t accommodate everybody. We were late getting ready because we had gotten the hotel for a concert. We were hoping to get something to eat before we leaving, but we didn’t have time because we waited so long for our room. When we got into our room, there were no towels. They must’ve had to clean the room super fast. I do give credit to the short staff that they had that actually showed up, but management should’ve come in to help.

2026-09-06 • via Nuitee
K
Kathleen • solo_traveller • us
8
Pros:

As advertised. Enough room for 4 adults. Close to hall of fame.

Cons:

Not enough towels. With 4 people, there should have been towels in both bathrooms. When you book, they know there's 4 adults. They should have stocked accordingly. Small drinking glasses. Regular sized dinner plates don't allow the cupboard to close all the way.

2026-08-23 • via Nuitee
R
Roberts • solo_traveller • us
10
Pros:

The staff was very friendly and helpful.

Cons:

The pool wasn't open.
We were a little disappointed about that.

2026-08-11 • via Nuitee
T
Turonia • solo_traveller • us
10
2026-08-10 • via Nuitee
N
Nick • family_with_children • us
1
2026-06-22 • via Nuitee
S
stacie • extended_group • us
10
Pros:

The staff was very helpful and courteous. Yoshi and Micheal were the best. After having a bad experience at 2 other hotels they made us fill at easy and we finally got a good nights rest.

2026-05-25 • via Nuitee
M
Marchelle • couple • us
7
Difficulty checking in the clerk was unable to find our reservation took over an hour
Pros:

N/A

Cons:

N/A

2026-05-22 • via Nuitee
A
April • solo_traveller • us
5
Cons:

Hotel was being remodeled and wasn't told that. Half the property was full of trash and old furniture. Pool was down. Our room wasn't updated yet, but dingy. We had to wait a hour after check in for the housekeeper to finish cleaning. The price was 308, but was charged 355.

2026-04-27 • via Nuitee
K
Kelly • family_with_children • us
1
2026-04-05 • via Nuitee
S
Samantha • family_with_children • us
10
Great location, amazing staff, & spacious comfy rooms!
Pros:

Location was great, room was huge & very clean! Staff were fun & friendly, basketball court was nice, the sweet lady who does breakfast is amazing!

Cons:

The hotel was undergoing some construction, but even with construction going on there were 0 complaints!

2026-03-26 • via Nuitee
T
Thomas • couple • us
10
2026-01-19 • via Nuitee
• extended_group • us
10
I hope we stay there again. That means our school makes it back to the state championships next year
Pros:

The staff went above and beyond to go the extra mile. First, the front desk staff was very friendly, dressed like they were going to the academy awards, and gave us bonus bon voy points just for having to wait a few minutes for our room to be ready.

Cons:

I really don't have anything critical to say. The fireplace in our room was out of order, but those things happen sometimes. We weren't there to spend much time in the room so it was not much of an inconvenience.

2025-12-11 • via Nuitee
J
Joyce • extended_group • us
1
Didn’t stay was refused reservations
Cons:

The company tried to overcharge my credit card and I had called on Tuesday to verify my reservation they said I was all set. Checked my email on Thursday and they sent me a letter stating they had cancelled my reservation. Something very fishy is going on with this location. I spent 20 minutes on the phone with the front office and they continued to stay that it was booking.coms fault . I booked this place 4 months in advance

2025-11-21 • via Nuitee
T
Tracy • family_with_children • us
10
2025-11-05 • via Nuitee
M
Markisha • couple • us
10
2025-10-31 • via Nuitee
B
Barbiedoll • extended_group • us
8
Great room with 2 separate bedrooms each with own full bath. Deb and Val at front were awesome!
Pros:

I like that the location was a little removed from the main drag of all the highways. It was set back off the road on a quieter location. Our suite had 2 separate bedrooms with full bathrooms in each. That was the best! The beds and pillows were very comfortable and the sheets were cozy. We also liked that we had the middle area as a kitchen and living room thus we could hang out there together. The breakfast offered nice options including bacon, sausage, eggs, waffles, yogurts, oatmeal bar, hot coffee, etc.

Cons:

I would suggest having luggage racks in the bedrooms to put your suitcases on. It is just more sanitary.

2025-10-26 • via Nuitee
L
Linda • family
8
Pros:

Older but are renovating. Nice accommodations. Great breakfast

2025-10-04 • via Nuitee
B
Bryan
8
Pros:

Staff was very nice. My room was very dated, stains on carpet, sagging couch. But otherwise clean and comfortable.

2025-09-16 • via Nuitee
D
dean
10
Pros:

Probably one of the most friendliest staff I’ve encountered traveling to hotels, especially when he came to the breakfast. It was amazing every morning..

2025-09-04 • via Nuitee