Residence Inn Canton

Hotels
Residence Inn
7.6 (205 reviews)
5280 Broadmoor Circle Northwest , North Canton , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Dated room quality
Service issues with reservation

Categories

Cleanliness
6.56
Some reviews mention dated rooms and stains on carpets.
Service
8.53
Staff received praise for being friendly and accommodating, despite some issues.
Location
8.07
The location is described as quiet and convenient, away from busy areas.
Room Quality
7.02
Rooms varied in quality, with some being comfortable but showing signs of age.
Amenities
7.55
Amenities like the kitchen and breakfast options were positively noted.
Value for Money
7.51
Value perceived as balanced, though some issues existed.
Food and Beverage
8.06
Breakfast received positive comments, with a range of options.
Overall Experience
7.53
Overall experience was good despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:48

Property Description

Fully Equipped Kitchen and Modern Amenities
The Residence Inn Canton offers a convenient stay with rooms that include a fully equipped kitchen, ideal for guests looking for a home-away-from-home experience. Enjoy modern fittings like cable TV and free WiFi, ensuring entertainment and connectivity during your stay.

Fitness Center and Indoor Pool
Stay active during your visit with the hotel's 24-hour fitness centre and unwind in the heated indoor pool. Whether you prefer a workout session or a relaxing swim, the amenities cater to all guests' needs.

Convenient Services and Proximity to Attractions
Benefit from complimentary grocery shopping service and a self-service laundry facility provided by the Residence Inn Canton. Additionally, explore nearby attractions such as the Pro Football Hall of Fame and the Cultural Center for the Arts, all within a short distance from the hotel.

Book your stay at Residence Inn Canton for a delightful and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAK

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 205 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.07
Room Quality: 7.02
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 8.06
Overall Experience: 7.53
A
April solo_traveller us
5
Cons:

Hotel was being remodeled and wasn't told that. Half the property was full of trash and old furniture. Pool was down. Our room wasn't updated yet, but dingy. We had to wait a hour after check in for the housekeeper to finish cleaning. The price was 308, but was charged 355.

2026-04-27 via Nuitee
K
Kelly family_with_children us
1
2026-04-05 via Nuitee
S
Samantha family_with_children us
10
Great location, amazing staff, & spacious comfy rooms!
Pros:

Location was great, room was huge & very clean! Staff were fun & friendly, basketball court was nice, the sweet lady who does breakfast is amazing!

Cons:

The hotel was undergoing some construction, but even with construction going on there were 0 complaints!

2026-03-26 via Nuitee
T
Thomas couple us
10
2026-01-19 via Nuitee
extended_group us
10
I hope we stay there again. That means our school makes it back to the state championships next year
Pros:

The staff went above and beyond to go the extra mile. First, the front desk staff was very friendly, dressed like they were going to the academy awards, and gave us bonus bon voy points just for having to wait a few minutes for our room to be ready.

Cons:

I really don't have anything critical to say. The fireplace in our room was out of order, but those things happen sometimes. We weren't there to spend much time in the room so it was not much of an inconvenience.

2025-12-11 via Nuitee
J
Joyce extended_group us
1
Didn’t stay was refused reservations
Cons:

The company tried to overcharge my credit card and I had called on Tuesday to verify my reservation they said I was all set. Checked my email on Thursday and they sent me a letter stating they had cancelled my reservation. Something very fishy is going on with this location. I spent 20 minutes on the phone with the front office and they continued to stay that it was booking.coms fault . I booked this place 4 months in advance

2025-11-21 via Nuitee
T
Tracy family_with_children us
10
2025-11-05 via Nuitee
M
Markisha couple us
10
2025-10-31 via Nuitee
B
Barbiedoll extended_group us
8
Great room with 2 separate bedrooms each with own full bath. Deb and Val at front were awesome!
Pros:

I like that the location was a little removed from the main drag of all the highways. It was set back off the road on a quieter location. Our suite had 2 separate bedrooms with full bathrooms in each. That was the best! The beds and pillows were very comfortable and the sheets were cozy. We also liked that we had the middle area as a kitchen and living room thus we could hang out there together. The breakfast offered nice options including bacon, sausage, eggs, waffles, yogurts, oatmeal bar, hot coffee, etc.

Cons:

I would suggest having luggage racks in the bedrooms to put your suitcases on. It is just more sanitary.

2025-10-26 via Nuitee
L
Linda family
8
Pros:

Older but are renovating. Nice accommodations. Great breakfast

2025-10-04 via Nuitee
B
Bryan
8
Pros:

Staff was very nice. My room was very dated, stains on carpet, sagging couch. But otherwise clean and comfortable.

2025-09-16 via Nuitee
D
dean
10
Pros:

Probably one of the most friendliest staff I’ve encountered traveling to hotels, especially when he came to the breakfast. It was amazing every morning..

2025-09-04 via Nuitee
A
andrew
2
Horrible !
Pros:

actually never stayed after calling at 10:00 am the mornung of my 1st night of 4 to ask for early check in I was told not till 3. I arrived at 2:40 and was promptly greeted with would you like to check in asked for ID and then person said oh one moment. a different person came out and said sorry your room had a pipe break and we are unable to accommodate you but the fairfield inn will have a room for you.I said they do not have full kitchen rooms i made this reservation a month ago that is not acceptable
response was sorry can't help you and they walked away!
terrible customer service and attitude. DO NOT STAY HERE!!!


2025-08-23 via Nuitee
H
Holger extended_group de
6
Pros:

Getrennte Schlafzimmer. Viel Platz.

Cons:

Keine USB Anschlüsse. Auf dem Kühlschrank viel Staub und Dreck.

2025-08-06 via Nuitee
B
Bolton family_with_children us
10
It was a very nice stay.
Pros:

Convenient and the room was exactly what I needed.

Cons:

Maybe only having an ice machine on the first floor. Would’ve been a bit more convenient for the initial start with ice if machines were closer, but not a deal breaker.

2025-07-31 via Nuitee
G
George
8
Minor issues didn’t spoil the stay
Pros:

Was given a key card at check-in when I went to enter the room they had replaced a card reader with a touchpad. Had to return to the desk twice to get the right combination. There’was an over-the-range microwave left on a luggage cart by the elevator for two days. Room was clean and comfortable, staff was friendly and welcoming. Great location. Definitely would stay here again.

2025-07-27 via Nuitee
N
nina family_with_children us
10
Pros:

The two bedroom suite was amazing. Perfect size for a family.

Cons:

The big burner on the stove didn't work. The garbage disposal didn't work. The beds were way too firm.

2025-07-20 via Nuitee
S
Schulz family_with_children us
4
Pros:

Great breakfast

Cons:

The facility needs updating

2025-07-19 via Nuitee
T
Teara review category business travellers us
4
Dirty , stinky
Pros:

The yard area

Cons:

Not clean, not enough housekeepers , rude staff

2025-07-10 via Nuitee
C
Cherita family with young children us
7
2 bedroom suite
Pros:

I like the size of the room. The only issue I had was that the air conditioner wasn't working. The maintenance man came and fixed the AC right away.

Cons:

The pool was closed at the facility and it was really hot that day. But we were able to swim at the Fairfield hotel across the road.

2025-07-10 via Nuitee